Skip to content

Marketing for Hospitality and Tourism

Best in textbook rentals since 2012!

ISBN-10: 0135045592

ISBN-13: 9780135045596

Edition: 5th 2010

Authors: John T. Bowen, James C. Makens, Philip Kotler

List price: $158.00
Blue ribbon 30 day, 100% satisfaction guarantee!
what's this?
Rush Rewards U
Members Receive:
Carrot Coin icon
XP icon
You have reached 400 XP and carrot coins. That is the daily max!

Customers also bought

Book details

List price: $158.00
Edition: 5th
Copyright year: 2010
Publisher: Prentice Hall PTR
Publication date: 4/30/2009
Binding: Hardcover
Pages: 720
Size: 8.50" wide x 11.00" long x 1.25" tall
Weight: 3.784
Language: English

Bowen is the Dean of the Conrad N. Hilton College of Hotel and Restaurant Management at the University of Houston where he also holds the Barron Hilton Distinguished Chair.

Wesley Schultz is Professor of Psychology at California State University, San Marcos. His expertise is in social psychology, environmental psychology, and statistics. His work in these areas has focused particularly on social influence, and effective strategies for promoting conservation behavior. He has published extensively in these areas, with recent books on the Psychology of Sustainable Development (Kluwer, 2002), Attitudes and Opinions (Erlbaum, 2005), and Social Psychology: An Applied Perspective (Prentice-Hall, 2000). Over the past 10 years, he has published more than 40 book chapters and peer-reviewed articles, and given hundreds of professional and invited presentations around the…    

Understanding the Hospitality and Tourism Marketing Process
Introduction: Marketing for Hospitality and Tourism
Service Characteristics of Hospitality and Tourism Marketing
The Role of Marketing in Strategic Planning
Developing Hospitality and Tourism Marketing Opportunities and Strategies
The Marketing Environment
Marketing Information Systems and Marketing Research
Consumer Markets and Consumer Buying Behavior
Organizational Buyer Behavior of Group Market
Market Segmentation, Targeting, and Positioning
Developing the Hospitality and Tourism Marketing Mix
Designing and Managing Products
Internet Marketing
Pricing Products: Pricing Considerations, Approaches, and Strategy
Distribution Channels
Promoting Products: Communication and Promotion Policy and Advertising
Promoting Products: Public Relations and Sales Promotion
Professional Sales
Managing Hospitality and Tourism Marketing
Electronic Marketing: Internet Marketing, Database Marketing, and Direct Marketing
Destination Marketing
Next Yearrsquo;s Marketing Plan
Case Studies
Glossary
Index