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Preface | |
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Introduction to Statistics and Quality Improvement | |
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What Is Statistics? | |
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Why Study Statistics? | |
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Statistical Thinking: Understanding and Managing Variability | |
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Variables, Types of Data, and Levels of Measurement | |
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Operational Definitions | |
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Sampling | |
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Statistical and Spreadsheet Software | |
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Introduction to Quality | |
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A History of Quality and Productivity | |
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Themes of Quality Management | |
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The Connection between Quality and Statistics | |
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Whitney Gourmet Cat Food Company Case | |
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Basics of the Windows User Interface | |
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Introduction to Microsoft Excel | |
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Introduction to MINITAB | |
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Tables and Charts | |
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Introduction and the History of Graphics | |
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Some Tools for Studying a Process: Process Flow Diagrams and Cause-and-Effect Diagrams | |
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The Importance of the Time-Order Plot | |
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Tables and Charts for Numerical Data | |
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Checksheets and Summary Tables | |
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Concentration Diagrams | |
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Graphing Categorical Data | |
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Tables and Charts for Bivariate Categorical Data | |
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Graphical Excellence | |
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Whitney Gourmet Cat Food Company Case | |
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Using Microsoft Excel for Tables and Charts | |
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Using MINITAB for Tables and Charts | |
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Describing and Summarizing Data | |
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Introduction: What's Ahead | |
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Measures of Central Tendency, Variation, and Shape | |
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The Box-and-Whisker Plot | |
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Whitney Gourmet Cat Food Company Case | |
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Using Microsoft Excel for Descriptive Statistics | |
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Using MINITAB for Descriptive Statistics | |
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Probability and Discrete Probability Distributions | |
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Introduction | |
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Some Rules of Probability | |
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The Probability Distribution | |
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The Binomial Distribution | |
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The Hypergeometric Distribution | |
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The Negative Binomial and Geometric Distributions | |
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The Poisson Distribution | |
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Summary and Overview | |
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Using Microsoft Excel for Probability and Probability Distributions | |
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Using MINITAB for Probability and Probability Distributions | |
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Continuous Probability Distributions and Sampling Distributions | |
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Introduction to Continuous Probability Distributions | |
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The Uniform Distribution | |
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The Normal Distribution | |
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The Standard Normal Distribution As An Approximation to the Binomial and Poisson Distributions | |
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The Normal Probability Plot | |
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The Lognormal Distribution | |
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The Exponential Distribution | |
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The Weibull Distribution | |
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Sampling Distribution of the Mean | |
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Sampling Distribution of the Proportion | |
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Summary | |
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Whitney Gourmet Cat Food Company Case | |
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Using Microsoft Excel for Continuous Probability Distributions and Sampling Distributions | |
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Using MINITAB for Continuous Probability Distributions and Sampling Distributions | |
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Statistical Process Control Charts I: Basic Concepts and Attributes Charts | |
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Introduction to Control Charts and Their Applications | |
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Introduction to the Theory of Control Charts | |
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Introduction to Attributes Control Charts | |
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np and p charts | |
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Area of Opportunity Charts (c Charts and u Charts) | |
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Summary | |
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The Whitney Gourmet Cat Food Company Case | |
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The Mariphil Farms Dairy Case | |
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Using Microsoft Excel for Attribute Control Charts | |
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Using MINITAB for Attribute Control Charts | |
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Statistical Process Control Charts II: Variables Control Charts | |
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Introduction to Variables Control Charts | |
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Rational Subgroups and Sampling Decisions | |
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Control Charts for Central Tendency (X Charts) and Variation (R and s Charts) | |
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Control Charts for Individual Values (X Charts) | |
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Special Considerations with Variables Charts | |
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The Cumulative Sum (CUSUM) and Exponentially Weighted Moving Average (EWMA) Charts | |
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Process Capability | |
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Summary | |
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The Whitney Gourmet Cat Food Company Case | |
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Harnswell Sewing Machine Company Case | |
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Antelope Pass Mining Company Case | |
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Using Microsoft Excel for Variables Control Charts | |
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Using MINITAB for Variables Control Charts | |
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Estimation Procedures | |
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Introduction | |
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Properties of Estimators | |
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Confidence Interval Estimation of the Mean | |
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Confidence Interval Estimation for the Variance | |
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Prediction Interval Estimate for a Future Individual Value | |
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Tolerance Intervals | |
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Confidence Interval Estimation for the Proportion | |
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Summary | |
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Whitney Gourmet Cat Food Company Case | |
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Using Microsoft Excel for Confidence Interval Estimation | |
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Using MINITAB for Confidence Interval Estimation | |
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Introduction to Hypothesis Testing | |
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Introduction | |
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Basic Concepts of Hypothesis-Testing | |
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One-Sample Tests for the Mean | |
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t Test for the Difference between the Means of Two Independent Groups | |
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Testing for the Difference between Two Variances | |
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The Repeated Measures or Paired t Test | |
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Chi-Square Test for the Differences among Proportions in Two or More Groups | |
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x[superscript 2] Test of Hypothesis for the Variance or Standard Deviation (Optional Topic) | |
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Wilcoxon Rank Sum Test for the Difference between Two Medians (Optional Topic) | |
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Summary | |
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Whitney Gourmet Cat Food Company Case | |
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Using Microsoft Excel for Hypothesis Testing | |
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Using MINITAB for Hypothesis Testing | |
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The Design of Experiments: One Factor and Randomized Block Experiments | |
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Introduction and Rationale | |
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Historical Background | |
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The Concept of Randomization | |
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The One-Way Analysis of Variance (ANOVA) | |
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The Randomized Block Model | |
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Kruskal-Wallis Rank Test for Differences in c Medians (Optional Topic) | |
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Whitney Gourmet Cat Food Company Case | |
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Using Microsoft Excel for the Analysis of Variance | |
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Using MINITAB for the Analysis of Variance | |
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The Design of Experiments: Factorial Designs | |
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Two-Factor Factorial Designs | |
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Factorial Designs Involving Three or More Factors | |
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The Fractional Factorial Design | |
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The Taguchi Approach | |
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Summary and Overview | |
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Whitney Gourmet Cat Food Company Case | |
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Using Microsoft Excel for the Two-Factor Factorial Design | |
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Using MINITAB for Factorial Designs | |
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Simple Linear Regression and Correlation | |
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Introduction | |
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Types of Regression Models | |
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Determining the Simple Linear Regression Equation | |
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Measures of Variation in Regression and Correlation | |
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Assumptions of Regression and Correlation | |
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Residual Analysis | |
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Inferences About the Slope | |
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Confidence and Prediction Interval Estimation | |
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Pitfalls in Regression and Ethical Issues | |
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Computations in Simple Linear Regression | |
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Correlation--Measuring the Strength of the Association | |
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Whitney Gourmet Cat Food Company Case | |
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Using Microsoft Excel for Simple Linear Regression and Correlation | |
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Using MINITAB for Simple Linear Regression and Correlation | |
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Multiple Regression | |
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Developing the Multiple-Regression Model | |
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Residual Analysis for the Multiple-Regression Model | |
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Testing for the Significance of the Multiple-Regression Model | |
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Inferences Concerning the Population Regression Coefficients | |
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Testing Portions of the Multiple-Regression Model | |
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The Quadratic Curvilinear Regression Model | |
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Dummy-Variable Models | |
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Using Transformations in Regression Models | |
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Collinearity | |
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Model-Building | |
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Pitfalls in Multiple Regression | |
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Using Microsoft Excel for Multiple-Regression Models | |
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Using MINITAB for Multiple Models Regression | |
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Appendices | |
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Tables | |
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Table of Random Numbers | |
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The Standard Normal Distribution | |
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Control Chart Factors | |
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Critical Values of t | |
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K[subscript 2] Factors for Normal Distributions | |
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K[subscript 1] Factors for One-Sided Tolerance Intervals for Normal Distributions | |
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Critical Values of x[superscript 2] | |
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Critical Values of F | |
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Lower and Upper Critical Values T[subscript 1] of Wilcoxon Rank Sum Test | |
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Critical Values of the Studentized Range Q | |
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Statistical Forms | |
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Normal Probability Paper | |
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Sample form for Data Collection and Construction of Attribute Control Charts | |
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Documentation for the Data Files | |
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Installing the PHStat Microsoft Excel Add-In | |
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Answers to Selected Odd Problems | |
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Index | |