Managing Service in F and b Operations:

ISBN-10: 0133097269
ISBN-13: 9780133097269
Edition: 2012
Description: Managing Service in Food and Beverage Operationsshows students how food service professionals create and deliver guest-driven service; enhance value, build guest loyalty, and promote repeat business; and continuously improve the process of providing  More...
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List Price: $97.07
Copyright Year: 2012
Publisher: Pearson College Div
Binding: Paperback
Pages: 621
Size: 7.25" wide x 9.25" long x 1.50" tall
Weight: 2.728
Language: English

Managing Service in Food and Beverage Operationsshows students how food service professionals create and deliver guest-driven service; enhance value, build guest loyalty, and promote repeat business; and continuously improve the process of providing excellent service. Students will learn how every aspect of a food service operations contributes to the guest experience and will explore unique features of a variety of food and beverage operations.

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