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    Managing Service in F and b Operations:

    ISBN-10: 0133097269
    ISBN-13: 9780133097269
    Author(s): Ronald F. Cichy, Philip J. Hickey, Lodging Educational Institute and American Hotel
    Description: Managing Service in Food and Beverage Operationsshows students how food service professionals create and deliver guest-driven service; enhance value, build guest loyalty, and promote repeat business; and continuously improve the process of providing  More...
    List price: $97.07
    Buy it from: $63.80
    This item will ship on Monday, November 24 .

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    List Price: $97.07
    Publisher: Pearson College Div
    Binding: Paperback
    Pages: 621
    Size: 7.25" wide x 9.25" long x 1.50" tall
    Weight: 2.706
    Language: English

    Managing Service in Food and Beverage Operationsshows students how food service professionals create and deliver guest-driven service; enhance value, build guest loyalty, and promote repeat business; and continuously improve the process of providing excellent service. Students will learn how every aspect of a food service operations contributes to the guest experience and will explore unique features of a variety of food and beverage operations.

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