List Price: $97.07Copyright Year: 2012Publisher: Pearson College DivBinding: PaperbackPages: 621Size: 7.25" wide x 9.25" long x 1.50" tall Weight: 2.706Language: English
Managing Service in Food and Beverage Operationsshows students how food service professionals create and deliver guest-driven service; enhance value, build guest loyalty, and promote repeat business; and continuously improve the process of providing excellent service. Students will learn how every aspect of a food service operations contributes to the guest experience and will explore unique features of a variety of food and beverage operations.
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