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Why Great Leaders Don't Take Yes for an Answer Managing for Conflict and Consensus

ISBN-10: 0133095118
ISBN-13: 9780133095111
Edition: 2nd 2013
List price: $36.99
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Description: Make better decisions! Michael A. Roberto will help you achieve deeper consensus, get past groupthink and "yes men," and achieve superior results in every decision you make -- especially your most complex and highest-stakes decisions! Roberto'sWhy  More...

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Book details

List price: $36.99
Edition: 2nd
Copyright year: 2013
Publisher: FT Press
Publication date: 5/9/2013
Binding: Hardcover
Pages: 304
Size: 6.25" wide x 9.25" long x 1.00" tall
Weight: 1.320
Language: English

Make better decisions! Michael A. Roberto will help you achieve deeper consensus, get past groupthink and "yes men," and achieve superior results in every decision you make -- especially your most complex and highest-stakes decisions! Roberto'sWhy Great Leaders Don't Take Yes for an Answer, Second Editiongives you a powerful framework for promoting honest, constructive dissent and skepticism; test your assumptions; more thoroughly and fairly considering "best alternatives"; crisply coming to closure; and aligning your entire organization behind the decision you make. In this new edition, Roberto presents new cases from Google, Ford, and Intuit, and expands coverage to more deeply illuminate his decision-making approach. Offering both positive and negative examples, he presents a well rounded view of how to determine when 'yes' means 'yes', when it doesn't, and what to do when it doesn't. Throughout, Roberto demonstrates why "good process entails the astute management of the social, political and emotional aspects of decision making" -- in other words, why effective leaders are well served by carefully "deciding how to decide." You'll learn how to: Test and probe what your team really believes, and get the truth and candor you really needEncourage constructive objections -- and keep them constructiveImprove team management, mitigate risk, identify opportunities, and promote integrityBuild stronger commitment amongst the people who'll implement your decisions

The Leadership Challenge
Deciding How to Decide
An Absence of Candor
Stimulating the Clash of Ideas
Keeping Conflict Constructive
A Better Devil's Advocate
The Dynamics of Indecision
Fair and Legitimate Process
Reaching Closure
Leading with Restraint

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