Truth about Managing People

ISBN-10: 0133090442
ISBN-13: 9780133090444
Edition: 3rd 2013
List price: $26.99 Buy it from $6.28
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Description: In the Third Edition of the bestselling book,The Truth About Managing People, bestselling author Stephen Robbins shares even more proven principles for handling virtually every management challenge.  Robbins delivers 61 real solutions for the  More...

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Book details

List price: $26.99
Edition: 3rd
Copyright year: 2013
Publisher: FT Press
Publication date: 10/16/2012
Binding: Paperback
Pages: 240
Size: 5.25" wide x 8.75" long x 0.75" tall
Weight: 1.166
Language: English

In the Third Edition of the bestselling book,The Truth About Managing People, bestselling author Stephen Robbins shares even more proven principles for handling virtually every management challenge.  Robbins delivers 61 real solutions for the make-or-break problems faced by every manager. Readers will learn how to overcome the true obstacles to teamwork; why too much communication can be as dangerous as too little; how to improve your hiring and employee evaluations; how to heal "layoff survivor sickness"; how to manage a diverse culture; and ways to lead effectively in a digital world. New truths include: how to nurture friendly employees, forget about age stereotypes, first impressions count, be a good citizen, techniques for managing a diverse age group, and ethical leadership among others.

Preface
The Truth About Hiring
First Impressions DO Count!
Forget Traits; It's Behavior That Counts
Brains Matter; or Why You Should Hire Smart People
When in Doubt, Hire Conscientious People!
Want Friendly Employees? It's in the Genes!
RealisticJobPreviews: What You See Is What You Get
Throw Out Your Age Stereotypes
Match Personalities and Jobs
Hire People Who Fit Your Culture: My "Good Employee" Is Your Stinker!
Good Citizenship Counts!
Manage the Socialization of New Employees
The Truth About Motivation
Why Many Workers Aren't Motivated at Work Today
Telling Employees to "Do Your Best" Isn't Likely to Achieve Their Best
Not Everyone Wants to Participate in Setting Goals
Professional Workers Go for the Flow
When Giving Feedback: Criticize Behaviors, Not People
Managing Across the Generation Gap
You Get What You Reward
It's All Relative!
Recognition Motivates (and It Costs Very Little!)
There's More to High Employee Performance Than Just Motivation
The Truth About Leadership
Five Leadership Myths Debunked
The Essence of Leadership Is Trust
Experience Counts! Wrong!
Effective Leaders Know How to Frame Issues
You Get What You Expect
Charisma Can Be Learned
Charisma Is Not Always an Asset
Make Others Dependent on You
Successful Leaders Are Politically Adept
Ethical Leadership
Virtual Leadership: Leading from Afar
Adjust Your Leadership Style for Cultural Differences, or When in Rome
The Truth About Communication
Hearing Isn't Listening
Listen to the Grapevine
Men and Women Communicate Differently
What You Do Overpowers What You Say
The Value of Silence
Watch Out for Digital Distractions
The Truth About Building Teams
What We Know That Makes Teams Work
2 + 2 Doesn't Necessarily Equal 4
The Value of Diversity on Teams
We're Not All Equal: Status Matters!
Not Everyone Is Team Material
The Truth About Managing Conflicts
The Case FOR Conflict
Beware of Groupthink
How to Reduce Work-Life Conflicts
Negotiating Isn't About Winning and Losing
The Truth About Designing Jobs
Not Everyone Wants a Challenging Job
Four Job-Design Actions That Will Make Employees More Productive
The Truth About Performance Evaluation
Annual Reviews: The Best Surprise Is No Surprise!
Don't Blame Me! The Role of Self-Serving Bias
Judging Others: Tips for Making Better Decisions
The Case for 360-Degree Feedback Appraisals: More IS Better!
The Truth About Coping with Change
Most People Resist Any Change That Doesn't Jingle in Their Pockets!
Use Participation to Reduce Resistance to Change
Employee Turnover Can Be a GoodThing
In Cutbacks: Don't Neglect the Survivors
Beware of the Quick Fix
References

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