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Operations Manager's Toolbox Using the Best Project Management Techniques to Improve Processes and Maximize Efficiency

ISBN-10: 0133064689
ISBN-13: 9780133064681
Edition: 2013
Authors: Randal Wilson
List price: $44.99 Buy it from $13.42
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Description: Operations managers: use project management (PM) tools and techniques to supercharge efficiency, free up resources, eliminate unnecessary meetings, and get more done faster! Long-time operations manager and PMP-certified project manager Randal  More...

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Book details

List price: $44.99
Copyright year: 2013
Publisher: FT Press
Publication date: 12/11/2012
Binding: Hardcover
Pages: 272
Size: 6.25" wide x 9.25" long x 0.75" tall
Weight: 1.100
Language: English

Operations managers: use project management (PM) tools and techniques to supercharge efficiency, free up resources, eliminate unnecessary meetings, and get more done faster! Long-time operations manager and PMP-certified project manager Randal Wilson shows how to apply PM to complete the crucial "smaller" tasks that can help your organization quickly achieve sizable performance improvements. Wilson guides you in utilizing PM-style processes, structure, communication techniques, and tools throughout operations, wherever they make sense and drive value. You'll learn how to plan, implement, and measure the success of high-impact changes, and organize key tasks so they actually get done. Wilson introduces specific PM-based techniques for eliminating waste in engineering, manufacturing, distribution, and inventory control, plus a full chapter of insights for improving virtually any supply chain. He shows how to use PM to improve the way you manage teams, schedules, budgets, and other resources, and helps you systematically predict, plan for, and mitigate operational risks. Using PM, you'll learn how to improve cooperation with other managers within operations, in other lines of business, and with senior executives. You'll discover better ways to "design in" efficiency right from the start, and learn how to choose and use tools that make you even more effective over time.The Operations Manager's Toolboxwill be an invaluable resource for every current operations manager, everyone moving into operations, and every project manager seeking to apply their skills in new venues.

Dedication
Preface
Introduction
The Power of Completion
How Do You Gain Power from Completion?
Believing in the Task or Project
Proper Assessment of a Task or Project
Managing a Task or Project
Accountability in Completing a Task or Project
Take the Blinders Off
Time Is of the Essence
Organizing a Task or Project
Should a Task Become an Official Project?
Operations Manager or Project Manager-Who Are You?
Managing Processes Versus Reporting on Progress
Power Tools for the Manager
Power Tool Summary
Communication Is King
Why Communication?
The Communication Path
Communication Applications
Communicating in Meetings
Communication Management Plan
Power Tool Summary
Fix the Processes
What Is a Process?
Why Look at the Processes?
Process Development
Documentation
Staffing a Process
Training Staff for Processes
Monitoring and Measuring a Process
Changing the Process
Is There a Better Way?
Power Tool Summary
Waste Management
What Is Waste in an Organization?
Process Organization
Waste or Manufacturing Cost Reductions?
Waste in Procurement
Waste in Shipping and Receiving
Waste in Facilities
Waste in Managerial Decision Making
Waste in Meetings and Decision Processing
Sustainable Change
Power Tool Summary
Managing Your Resources
Knowing your Resources
Human Resources
Managing Versus Leading
Allocation of Resources
New Managers
Capital Equipment
Facilities
Equipment
Power Tools Summary
Budget Control
Establishing a Budget
Scope of the Budget
Controlling a Budget
Contracts
Conclusion
Power Tool Summary
Don't Be Afraid of Risks
Risk in Today's Operations
Risk Versus Uncertainty
Risk Management Planning
Learn from Your Experiences
Power Tool Summary
Synergy in Management
Managerial Behavior
Managerial Diversity
Managerial Relationships
Communication System
Needs of the Manager
Power Tool Summary
Tamper-Proof Training
Training Is a Process
Training Plan
Power Tool Summary
The Weakest Link
Procurements
Supplier Relationships
Suppliers
Inventory Control
Power Tool Summary
Organizing for Efficiency
At What Level Should Organizing Be Done?
Design It In
Cost Benefit
Power Tool Summary
Managing Change
Why Change Anything?
Problems with Change
Types of Change
Documentation Changes
Change as a Process
Power Tool Summary
Bibliography
Index

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