Reaching Out Interpersonal Effectiveness and Self-Actualization

ISBN-10: 0132851016

ISBN-13: 9780132851015

Edition: 11th 2014

Authors: David W. Johnson
List price: $130.60 Buy it from $64.64
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Description: Now in its Eleventh Edition, Dr. David H. Johnson’s best-selling book,Reaching Out: Interpersonal Effectiveness and Self-Actualization,remains the most comprehensive, practical, and applied book available on interpersonal skills. Its language remains engaging and accessible, aiding the content to come alive for its readers and has continued to keep pace with the latest theories, sources of interpersonal communication, and research in the field of psychological knowledge on how to build and maintain relationships. As it has done for decades now, Johnson’s preeminent work will guide and prepare all types of students for a myriad of occupations, helping them to develop and refine their own level of interpersonal skills in a unique and engaging manner.

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Book details

List price: $130.60
Edition: 11th
Copyright year: 2014
Publisher: Pearson Education
Publication date: 12/21/2012
Binding: Paperback
Pages: 416
Size: 6.00" wide x 8.75" long x 0.75" tall
Weight: 0.990
Language: English

Exercises
The Importance of Interpersonal Skills
The Power of Interpersonal Skills
The Relationship Imperative
Why Improve Your Interpersonal Skills
Interpersonal Skills and Relationships
Difficulties in Forming Relationships
What's in This Book
The Application of Social Science Research to Interpersonal Skills
Learning Interpersonal Skills
Accepting the Invitation
Comprehension Test A
Comprehension Test B
Summary
Answers
Appropriate Self-Disclosure: Getting to Know Each Other
Introduction
Being Open with and to Other People
Self-Disclosure and Self-Awareness
Self-Awareness Through Feedback from Others
Self-Disclosure and Self-Acceptance
Self-Disclosure and Self-Presentation
Comprehension Test A
Comprehension Test B
Summary
Answers
Developing and Maintaining Trust
Introduction
Developing and Maintaining Trust
Building Interpersonal Trust
Being Trusting and Trustworthy
Trust and Communication
Destroying Trust
Reestablishing Trust After It Has Been Broken
Trusting Appropriately
Trusting as a Self-Fulfilling Prophecy
Personal Proclivity to Trust
Trust in Friendships
Comprehension Test
Chapter Review
Summary
Answers
Increasing Your Communication Skills
Introduction
What Is Communication?
Effective Communication versus Misunderstandings
Comprehension Test A
Sending Messages Effectively
Comprehension Test B
Comprehension Test C
Improving Your Receiving Skills
Theory on Listening and Responding
Comprehension Test D
Theory on Selective Perception in Listening and Responding
Comprehension Test E
Comprehension Test F
Toward Improved Communication Skills
Communicating Online
Chapter Review
Summary
Answers
Expressing Your Feelings Verbally
The Power of Feeling
Saying What You Feel
What's Going on Inside?
Comprehension Test A
When Feelings Are Not Expressed
Comprehension Test B
Expressing Your Feelings Verbally
Comprehension Test C
Checking Your Perception of Another's Feelings
Chapter Review
Summary
Answers
Expressing Your Feelings Nonverbally
Introduction
Nonverbal Communication
Characteristics of Nonverbal Communication
The Importance of Congruence Between Verbal and Nonverbal Messages
Status and Power in Nonverbal Expressions
Chapter Review
Summary
Answers
Helpful Listening and Responding
Responding to Another Person's Problems
Intentions Underlying the Responses
Comprehension Test A
Helping People Solve Their Problems
Listening and Responding Alternatives
Comprehension Test B
Phrasing an Accurate Understanding Response
Chapter Review
Summary
Answers
Resolving Interpersonal Conflict
Inevitability of Conflicts
Understanding Conflicts of Interest
Mastering the Conflict Strategies
Comprehension Test
Negotiating to Solve the Problem
Try, Try Again
Refusal Skills: This Issue Is Not Negotiable
Conflicts Online
Chapter Review
Summary
Answers
Anger, Stress, and Managing Feelings
The Nature of Stress
Managing Stress Through Social Support Systems
The Nature and Value of Anger
Comprehension Test
Rules for Managing Anger Constructively
Eliminating Unwanted-Feelings from Your Life
Forgiveness
How to Deal with an Angry Person
Anger and Negotiations
Chapter Review
Summary
Answers
Barriers to Interpersonal Effectiveness
Introduction
Managing Fear and Anxiety
Managing Shyness
Mistakes and Self-Talk
Managing Failure
Reducing Stereotyping and Prejudice
Overcoming the Barriers: Being Optimistic
Review Test
Summary
Answers
Epilogue
Importance of Interpersonal Skills
Interpersonal Effectiveness, Self-Actualization, and Interpersonal Skills
Looking Forward
Summary of Interpersonal Skills
Appendix
Glossary
References
Index
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