Quality Management for Organizational Excellence Introduction to Total Quality

ISBN-10: 013255898X
ISBN-13: 9780132558983
Edition: 7th 2013 (Revised)
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Description: This practical, student-focused text shows how to focus all of an organization's resources on continuous and simultaneous improvement of quality and productivity thereby continually improving both performance and competitiveness. QUALITY MANAGEMENT  More...

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Book details

List price: $219.95
Edition: 7th
Copyright year: 2013
Publisher: Pearson Education, Limited
Publication date: 1/3/2012
Binding: Hardcover
Pages: 480
Size: 8.50" wide x 11.25" long x 1.00" tall
Weight: 2.398
Language: English

This practical, student-focused text shows how to focus all of an organization's resources on continuous and simultaneous improvement of quality and productivity thereby continually improving both performance and competitiveness. QUALITY MANAGEMENT FOR ORGANIZATIONAL EXCELLENCE: INTRODUCTION TO TOTAL QUALITY, 7/e coherently addresses all elements of quality management, including Lean, Six Sigma, Lean Six Sigma, and many topics that competitive books overlook (e.g., peak performance, partnering, manufacturing networks, culture, and crucial "people" aspects of quality). Direct and straightforward, it links "big picture" theories and principles to detailed real-world strategies and techniques. Throughout, critical thinking activities, discussion assignments, and research links promote deeper thinking and further exploration. This edition adds all-new cases, plus new information on topics ranging from supervision to certification, QFD and SPC to benchmarking and JIT.

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