Supervising Police Personnel The Fifteen Responsibilities

ISBN-10: 013245758X
ISBN-13: 9780132457583
Edition: 7th 2011
List price: $85.99
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Description: For courses in Police Supervision.Using an interactive, three-part structure, this book covers all the latest supervisory concepts and practicesand emphasizes character, values and strengths-based leadership throughout. Organized around 15 core  More...

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Book details

List price: $85.99
Edition: 7th
Copyright year: 2011
Publisher: Pearson Education, Limited
Publication date: 1/13/2010
Binding: Hardcover
Pages: 360
Size: 7.25" wide x 9.25" long x 0.50" tall
Weight: 1.804
Language: English

For courses in Police Supervision.Using an interactive, three-part structure, this book covers all the latest supervisory concepts and practicesand emphasizes character, values and strengths-based leadership throughout. Organized around 15 core responsibilities, it tackles issues such as ethics, communications, training, evaluations, empowerment and problem-oriented policing uniquely combining the human factor with the performance edge. New chapters on strengths-based leadership, emotions, and performance appear in this edition and exercises reinforce what's required to lead and supervise today's police force.

Decisions
Freedom of choice
Four Intelligences
Character and Competence
Purpose-Driven Decisions
Nine Rules When Approaching a Decision
The Seven Steps in Decision Making
Deciding on Your Five Signature Strengths
Centerpiece
On becoming a leader
Strength-based leadership
Leadership and Supervision
Values
Character and Competency
Signature Strengths
Ethics
Ethics and Moral Duties
There Is No Such Thing as Police Ethics
Ethical Dilemmas: Three Approaches
An Ethical Work Culture
What Kind of a Person Do You Want to Be?
Courageous Choices
Ethical Decision Making: 11 Benchmark Questions
It's Not Easy
Vision
Two Approaches
The Constancy of Change
The Four Points of Clarity
Vision: The Constancy of Purpose and Values
Mission Statements
Strategic Planning: The Constancy of Progress
Goal Setting: The Measurable Milestone
Trends
Communications
Why Do We Communicate?
What Is Communication?
What We Know About Communications
Communication Channels and Directions
How We Communicate
Why Don't We Understand Better?
Emotional intelligence
The Potency of Emotions
The Four Domains of Emotional Intelligence
Positive Psychology
Mean-Spiritedness: A Mega Negative Emotion
Happiness: A Mega Positive Emotion
Conclusion
Team leadership
Teamwork at the Top
Authority and Power
Formal and Informal Team Leaders
Managing Your Boss
Team Members
Becoming a Team Leader
Three Big Mistakes a Team Leader Can Make
On becoming a supervisor
Time
A Purpose-Driven Life
The Time Dimension
Self-Mastery of Time
Boundaryless Time
Time and Productivity
Overloads
Time-Out!
If It's Worth Doing, It's Worth Doing Poorly
Four Generations of Time Management
Becoming a Category II Police Supervisor
One More Promise
Vitality
Stress and Vitality
The Fight-or-Flight Response
A Healthy Workforce
Change Agents
Measuring Your Stress Level
Optimism versus Pessimism: Two Ways of Looking at Life
Anger
Six Strategies for Maintaining Your Vitality
Issues
Conflict
Issues Management
Six Steps You Can Take to Get to Yes
Problem Employees
Citizen Complaints
Media Relations
Generations
Training
Why Establish Teams?
Training
Team Training
Advantages of Teams
Trust
Team-Based Decision Making
Training a Diverse Workforce
Evaluation
A Spirit of Performance
Supervising by Objectives
Setting Objectives
Evaluating Performance
The Performance Domain Rating Scale
Designing and Implementing a Personnel Evaluation System
Getting Results
Empowerment
Motivation
Job Satisfaction
Happiness
Positive Reinforcement: Recognition, Rewards, and Retention
Don't Be a Damn Fool
Delegation
Participation
Entitlement is Empowerment in Excess
Trust
Community-oriented and problem-oriented policing
Community-Oriented Policing
Crime Control
Who Benefits From Community-Oriented Policing?
Problem-Oriented Policing
Incident-and Problem-Driven Agencies
Pop: Reasons, Methods, Principles, and Sara
Implementation
Performance measurement
The Pros and Cons of Measurement
Essentials of Performance Measurement
The Measurables
Measuring
What Really Counts?
What's Acceptable?
Strengths-Based Success=Outstanding Performance
Index

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