Intercultural Communication A Layered Approach

ISBN-10: 0132432846
ISBN-13: 9780132432849
Edition: 2009
Authors: John G. Oetzel
List price: $124.80 Buy it from $44.83
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Description: Intercultural Communicationillustrates the dynamic role intercultural communication plays today in social problems, the workplace, health care settings, mass media, and history through a layered and contextualized perspective. Interpersonal  More...

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Book details

List price: $124.80
Copyright year: 2009
Publisher: Allyn & Bacon, Incorporated
Publication date: 10/15/2008
Binding: Paperback
Pages: 416
Size: 8.00" wide x 9.00" long x 0.75" tall
Weight: 1.496
Language: English

Intercultural Communicationillustrates the dynamic role intercultural communication plays today in social problems, the workplace, health care settings, mass media, and history through a layered and contextualized perspective. Interpersonal communication concepts are looked at through the lenses of individual, interpersonal, organizational, and societal/cultural perspectives to help readers understand the context of both their own behavior and that of others. At the same time, the perspective emphasizes that people have agency and individuals can make a difference to address social problems.

John G. Oetzel (PhD, University of Iowa), is a professor in the Department of Management Communication in the Waikato Management School at the University of Waikato in Hamilton, New Zealand. He teaches courses in conflict, intercultural communication, health communication, and research methods. His research program centers on understanding and improving challenging communication among people with different group identities (particularly cultural identities). Dr. Oetzel uses quantitative survey methods and/or mixed-method designs to address three strands: (1) conflict in culturally diverse work groups and organizations, (2) communication in the health care delivery process, and (3) partnerships between community members and academics to address community health. He is co-author (with Stella Ting-Toomey) of Managing Intercultural Communication Effectively (2001, SAGE) and author of Intercultural Communication: A Layered Approach (2009, Pearson). He is also the author of more than 60 articles and book chapters.

Defining Intercultural Communication
Introduction
Defining intercultural communication
Why study intercultural communication?
How to study intercultural communication?
Summary
Review questions
Exercises
Glossary
References
A Layered Approach to Intercultural Communication
Introduction
A layered approach: Social ecological framework
Four layers of intercultural communication
Summary
Review questions
Exercises
Glossary
References
Identity
Introduction
Characteristics of identity

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