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ISBN-10: 0132347725
ISBN-13: 9780132347723
Edition: 2007
List price: $26.99
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ldquo;Leading at a Higher Level translates decades of research and 25 years of global experience into simple, practical, and powerful strategies to equip leaders at every level to build organizations that produce bottom-line results. At Nissan, we have made these principles a core part of our leadership philosophy, better equipping our managers to bring out the great energies and talents of our employees.rdquo; Jim Irvine, Vice President of Human Resources, Nissan North America ldquo;At Southwest Airlines, we have always strived to lead at a higher level. We truly believe that profit is the applause you get for taking care of your internal and external customers. We have always insisted… upon a happy, carefree, team-spirited-yes, even fun-working environment, which we think results in motivated employees who will do the right thing for their internal and external customers. Reading this book will make a positive difference in your organization.rdquo; Colleen C. Barrett, President, Southwest Airlines ldquo;If you want to have a great company, you donrsquo;t have a choice but to lead at a higher level. When you do that, you excite your people, they take care of your customers, and your cash register goes ca-ching.rdquo; Horst Schulze, President and CEO, The West Paces Hotel Group, LLC; Founding and former President & COO, The Ritz-Carlton Hotel Company, LLC ldquo;Leading at a higher level is a must today if leaders are to rebuild trust and credibility, as we are doing at Tyco. This book will teach you how.rdquo; Eric Pillmore, Senior Vice President of Corporate Governance, Tyco International The definitive ldquo;Blanchard on Leadershiprdquo; 25 years of breakthrough leadership insights in one extraordinary book! From The One Minute Managerreg; to Raving Fans, Ken Blanchardrsquo;s books have helped millions of people unleash their power and the potential of everyone around them. The Ken Blanchard Companies has helped thousands of organizations become more people-oriented, customer-centered, and performance-driven. In Leading at a Higher Level, Blanchard and his colleagues have brought together all they've learned about world-class leadership. You'll discover how to create targets and visions based on the ldquo;triple bottom linerdquo;...and make sure people know who you are, where yoursquo;re going, and the values that will guide your journey. Blanchard extends his breakthrough work on delivering legendary customer service and creating ldquo;raving fans.rdquo; Yoursquo;ll find the definitive discussion of the renowned Situational Leadershipreg; II techniques for leading yourself, individuals, teams, and entire organizations. Most importantly, Leading at a Higher Level will help you dig deep within, discover the personal ldquo;leadership point of viewrdquo; all great leaders possess-and apply it throughout your entire life. For everyone who wants to become a better leader... ...in any company, any organization, any area of life Set the right targets, follow the right vision Focus on the ldquo;bottom linesrdquo; that really matter Serve your customers at a higher level Deliver your i