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Intercultural Business Communication

ISBN-10: 0131860097
ISBN-13: 9780131860094
Edition: 4th 2007 (Revised)
List price: $99.00 Buy it from $3.00
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Description: This book prepares todays business people to compete and manage domestic and international diversity in an increasingly multinational business arena. Unique in the market, it uses research involving three Delphi panels of experts perceptions of the  More...

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Book details

List price: $99.00
Edition: 4th
Copyright year: 2007
Publisher: Prentice Hall PTR
Publication date: 11/30/2005
Binding: Paperback
Pages: 320
Size: 7.00" wide x 9.00" long x 0.75" tall
Weight: 0.990

This book prepares todays business people to compete and manage domestic and international diversity in an increasingly multinational business arena. Unique in the market, it uses research involving three Delphi panels of experts perceptions of the importance of the topics covered as the basis for its contents. The authors have traveled or worked in a number of countries, therefore producing a work of firsthand knowledge of the topics covered.Topics comprehensively covered include: cultural shock; language, oral, and non-verbal communication patterns; written communication patterns; global etiquette; business and social customs; intercultural negotiation process and strategies; and laws affecting international business and travel.A good reference work for anyone who works internationally.

Foreword
Preface
About the Authors
The Nature of Intercultural Communication
Globalization
Culture
Enculturation
Acculturation
Ethnocentrism
Norms, Rules, Roles, and Networks
Subcultures and Subgroups
Cultural Intelligence
Communication Barriers
Intercultural Constructs
Multinational Management Orientations
Universal Systems
Economic Systems
Political Systems
World Economics
Educational Systems
Marriage and Family Systems
Social Hierarchies and Interaction
Contrasting Cultural Values
Values
Semantic Differences
Attribution and Perception
Attitudes Toward Women
Work Attitudes
Attitudes Toward Ethics
Religious Influences
Individualism and Collectivism
Cultural Shock
Stages of Cultural Shock
Alleviating Cultural Shock
Aspects of Cultural Shock
Relationships and Family Considerations
Public and Private Self
Language
High- and Low-Context Language
Language Diversity
The Language of Numbers
Informal and Alternative Languages
Forms of Verbal Interaction
Linear and Nonlinear Language
Vocabulary Equivalence
Parables and Proverbs
Conversation Taboos
Nature of Language
Translation Problems
Interpreter Use
Host Language
Thought
Language and Culture Interaction
Oral and Nonverbal Communication
Patterns
Thought Patterns
Paralanguage
Chronemics
Proxemics
Oculesics
Olfactics
Haptics
Kin

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