Intercultural Business Communication

Name: Intercultural Business Communication
Price: 60.03 USD
Availability: InStock
ISBN: 9780131860094

ISBN-10: 0131860097

ISBN-13: 9780131860094

Edition: 4th 2007 (Revised)

Authors: Lillian H. Chaney, Jeanette S. Martin

List price: $99.00

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Description:

This book prepares todays business people to compete and manage domestic and international diversity in an increasingly multinational business arena. Unique in the market, it uses research involving three Delphi panels of experts perceptions of the importance of the topics covered as the basis for its contents. The authors have traveled or worked in a number of countries, therefore producing a work of firsthand knowledge of the topics covered.Topics comprehensively covered include: cultural shock; language, oral, and non-verbal communication patterns; written communication patterns; global etiquette; business and social customs; intercultural negotiation process and strategies; and laws…

Book details

List price: $99.00
Edition: 4th
Copyright year: 2007
Publisher: Prentice Hall PTR
Publication date: 11/30/2005
Binding: Paperback
Pages: 320
Size: 7.00" wide x 9.00" long x 0.75" tall
Weight: 0.990
Language: English



Foreword


Preface


About the Authors



The Nature of Intercultural Communication


Globalization


Culture


Enculturation


Acculturation


Ethnocentrism


Norms, Rules, Roles, and Networks


Subcultures and Subgroups


Cultural Intelligence


Communication Barriers


Intercultural Constructs


Multinational Management Orientations



Universal Systems


Economic Systems


Political Systems


World Economics


Educational Systems


Marriage and Family Systems


Social Hierarchies and Interaction



Contrasting Cultural Values


Values


Semantic Differences


Attribution and Perception


Attitudes Toward Women


Work Attitudes


Attitudes Toward Ethics


Religious Influences


Individualism and Collectivism



Cultural Shock


Stages of Cultural Shock


Alleviating Cultural Shock


Aspects of Cultural Shock


Relationships and Family Considerations


Public and Private Self



Language


High- and Low-Context Language


Language Diversity


The Language of Numbers


Informal and Alternative Languages


Forms of Verbal Interaction


Linear and Nonlinear Language


Vocabulary Equivalence


Parables and Proverbs


Conversation Taboos


Nature of Language


Translation Problems


Interpreter Use


Host Language


Thought


Language and Culture Interaction



Oral and Nonverbal Communication


Patterns


Thought Patterns


Paralanguage


Chronemics


Proxemics


Oculesics


Olfactics


Haptics


Kin