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Supervision Today!

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ISBN-10: 0131726099

ISBN-13: 9780131726093

Edition: 5th 2007 (Revised)

Authors: Stephen P. Robbins, David A. DeCenzo

List price: $106.00
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Description:

Written by well-respected educators in the field, this skills-focused introduction to supervision captures the reality of supervising in the 2000s. It takes students on the job by first explaining the job of supervisor and then featuring a wide range of examples of how supervisors operate in real situations. The focus is on key skills needed for effective supervision - e.g., goal-setting, delegating, budgeting, interviewing, negotiating, counseling, coaching, conducting groups meetings, and handling grievances.
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Book details

List price: $106.00
Edition: 5th
Copyright year: 2007
Publisher: Pearson Education
Binding: Paperback
Pages: 528
Size: 8.50" wide x 10.79" long x 0.79" tall
Weight: 2.332
Language: English

Introduction
The Supervisor's Job and Challenges for the 21st Century
Planning and Control
Supervisory Planning and Time Management
Designing and Implementing Controls
Problem Solving and Decision Making
Total Quality Management
Organizing, Staffing, and Employee Development
Organizing an Effective Department
Acquiring the Right People
Appraising Employee Performance
Developing Your People
Stimulating Individual and Group Performance
Motivating Your People
Providing Leadership
Communicating Effectively
Managing Groups and Work Teams
Coping With Workplace Dynamics
Managing Conflict and Politics
Managing Change and Stress
Counseling Employees
Disciplining Employees
The Supervisor's Role in Labor Relations
Personal Development
Managing Your Career
Job Guide
Glossary
Index