Hotel Operations Management

Name: Hotel Operations Management
Price: 3.98 USD
Availability: InStock
ISBN: 9780131711495

ISBN-10: 0131711490

ISBN-13: 9780131711495

Edition: 2nd 2007 (Revised)

Authors: David K. Hayes, Jack D. Ninemeier

List price: $150.40

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Description:

Describing in great depth and detail all areas of hotel administration, this accurate book provides an up-to-date and comprehensive examination of the responsibilities of a hotel general manager. It shares with readers the procedures effective managers use to ensure their hotel'sand their ownultimate success.KEY TOPICSThis unique approach addresses all of the operating departments of a full-service hotelHuman Resources, Controller, The Front Office, Housekeeping, Food and Beverage, Safety and Property Security, Sales and Marketing, Facility Engineering and Maintenancefrom the viewpoint of the General Manager. It also explores franchise agreements and management contracts, purchasing a…

Book details

List price: $150.40
Edition: 2nd
Copyright year: 2007
Publisher: Prentice Hall PTR
Publication date: 12/30/2005
Binding: Paperback
Pages: 592
Size: 8.25" wide x 10.00" long x 1.25" tall
Weight: 2.750
Language: English




The Hotel Industry: Overview and Professional Career Opportunities



The Hotel General Manager



Management and Supervision Skills for the G.M.



Human Resources



The Controller



The Front Office



Housekeeping



Food and Beverage



Safety and Property Security



Sales and Marketing



Facility Engineering and Maintenance



Franchise Agreements and Management Contracts



Purchasing a Hotel