Hotel Operations Management

ISBN-10: 0131711490

ISBN-13: 9780131711495

Edition: 2nd 2007 (Revised)

List price: $150.40 Buy it from $51.07
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Description:

Describing in great depth and detail all areas of hotel administration, this accurate book provides an up-to-date and comprehensive examination of the responsibilities of a hotel general manager. It shares with readers the procedures effective managers use to ensure their hotel'sand their ownultimate success.KEY TOPICSThis unique approach addresses all of the operating departments of a full-service hotelHuman Resources, Controller, The Front Office, Housekeeping, Food and Beverage, Safety and Property Security, Sales and Marketing, Facility Engineering and Maintenancefrom the viewpoint of the General Manager. It also explores franchise agreements and management contracts, purchasing a hotel, and career opportunities.For current and future hotel general managers, and hotel department headsi.e., executive housekeepers, directors of sales, controllers, and front office managers.
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Book details

List price: $150.40
Edition: 2nd
Copyright year: 2007
Publisher: Prentice Hall PTR
Publication date: 12/30/2005
Binding: Paperback
Pages: 592
Size: 8.25" wide x 10.00" long x 1.25" tall
Weight: 3.608
Language: English

The Hotel Industry: Overview and Professional Career Opportunities
The Hotel General Manager
Management and Supervision Skills for the G.M.
Human Resources
The Controller
The Front Office
Housekeeping
Food and Beverage
Safety and Property Security
Sales and Marketing
Facility Engineering and Maintenance
Franchise Agreements and Management Contracts
Purchasing a Hotel
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*A minimum purchase of $35 is required. Shipping is provided via FedEx SmartPost® and FedEx Express Saver®. Average delivery time is 1 – 5 business days, but is not guaranteed in that timeframe. Also allow 1 - 2 days for processing. Free shipping is eligible only in the continental United States and excludes Hawaii, Alaska and Puerto Rico. FedEx service marks used by permission."Marketplace" orders are not eligible for free or discounted shipping.

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