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| INDUSTRY OVERVIEW | |
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| Travel and Tourism and Hospitality: Services For Those Away From Home | |
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| The Secret of Quality Service | |
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| Managers Must Manage | |
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| LODGING OPERATIONS | |
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| Overview: Hotels, Hotels, Hotels! | |
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| Full-Service Hotels | |
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| Limited-Service Hotels | |
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| Extended-Stay Hotels | |
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| Convention Hotels and Conference Centers | |
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| Resorts, Timeshares and Condo-Hotels | |
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| COMMERCIAL FOODSERVICES OPERATIONS | |
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| Overview: Profit-Making ( Commercial) Foodservices | |
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| Food and Beverage Operations in Hotels | |
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| Upscale Restaurants | |
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| Casual-Service ( Midscale) Restaurants | |
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| Family-Service Restaurants | |
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| Quick-Service Restaurants | |
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| Off-Site Catering | |
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| NONCOMMERCIAL FOODSERVICES OPERATIONS | |
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| Contract Management Company Foodservices | |
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| Foodservices in Educational Organizations | |
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| Food and Nutrition Services in Healthcare Facilities | |
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| The Business of Business and Industry Foodservices | |
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| Vending and Office Coffee Services | |
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| RECREATION AND LEISURE ORGANIZATIONS | |
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| Private Club Management | |
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| Cruise Lines: A Close Look at Resorts on Water | |
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| Casino Entertainment Management | |
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| Sports and Recreational Foodservices: Part of the Leisure Service Market | |
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| Management of Amusement and theme Parks | |
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| Overview of the Entertainment Industry | |
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| THE MEETINGS BUSINESS | |
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| Professional meeting management | |
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| Exhibition (Trade Show) Management | |
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| Special Events Management | |
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| FOCUS ON YOU AND YOUR PROFESSIONAL CAREER | |
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| Planning Your Hospitality Career | |
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| The Job Search: Your First Professional Position | |
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| Your First Professional Position: Celebrate Success | |
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| Entrepreneur or Intrapreneur? | |
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| Domestic or Global Hospitalityndash;or Both? | |