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Implementing Organizational Change Theory into Practice

ISBN-10: 0131477978
ISBN-13: 9780131477971
Edition: 2007
Authors: Bert Spector
List price: $115.33
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Description: In Implementing Organizational Change: Theory and Practice, Bert Spector provides a clear sequential framework for implementing change effectively. This framework is based on four perspectives: Performance perspective: The goal of change management  More...

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Book details

List price: $115.33
Copyright year: 2007
Publisher: Prentice Hall PTR
Publication date: 5/23/2006
Binding: Paperback
Pages: 224
Size: 7.75" wide x 9.50" long x 0.50" tall
Weight: 0.748
Language: English

In Implementing Organizational Change: Theory and Practice, Bert Spector provides a clear sequential framework for implementing change effectively. This framework is based on four perspectives: Performance perspective: The goal of change management is to create and sustain outstanding performances. Behavioral perspective: Alterations in patterns of employee behavior need to accompany all types of changes in order to achieve outstanding performance. Implementation perspective: Recognition of the need for change must be accompanied by effective implementation if outstanding performance is to be achieved. Leadership perspective: The coordinated efforts of leaders at multiple levels and in multiple units of an organization will promote effective implementation. Book jacket.

Preface
Acknowledgments
Strategic Renewal and Change
Putting the Customer First at Grand Union
Strategic Responsiveness
Behavioral Change
Nonbehavioral Change
Conclusion
Chapter Vocabulary
Discussion Questions
Case Discussion: Indecent (?) Sports Talk
Endnotes
Theories of Effective Change Implementation
Tales of Woe at Concord Bookshop
Theories of Change Implementation
Organizational Development's Contribution to Change Implementation
Resistance to Change
Conclusion
Chapter Vocabulary
Discussion Questions
Case Discussion: Leading Change at First St. Louis Bank (A)
Endnotes
Organizational Diagnosis
Carly Fiorina Comes to Hewlett-Packard
Diagnosing the Organization
Starting with Dialogue
The Consultant Role
Getting Started with Organizational Diagnosis
Conclusion
Chapter Vocabulary
Discussion Questions
Case Discussion: Managing Transformation at National Computer Operations
Endnotes
Organizational Culture and Change
Culture and Change at Xerox
Culture and Behavior
Culture and Change
Assessing Culture
Leaders Shape Culture
Conclusion
Chapter Vocabulary
Discussion Questions
Case Discussion: New Culture or Back to Roots? Lou Gerstner at IBM (A)
Endnotes
Organizational Design and Redesign
Redesigning Processes at Midwest Data Services
Organizational Design
Understanding Design Challenges
Building Commitment
Building Teamwork
Altering Organization Design
Conclusion
Chapter Vocabulary
Discussion Questions
Case Discussion: Matthew Espe Transforms Ikon's Business Model
Endnotes
Developing Human Resources
Strategic Renewal at Taco Bell
Human Resource Development and Change
Developing Competencies to Support Change
Removal and Replacement
Conclusion
Chapter Vocabulary
Discussion Questions
Case Discussion: "It's Only Rock 'n' Roll (But I Like It)"
Endnotes
Reinforcing New Behaviors
Global Structure at IBM
Selecting the Appropriate Organizational Focus
Aligning Financial Measures with New Behaviors
Using Incentives to Support New Behaviors
Technology and Behavior Change
Conclusion
Chapter Vocabulary
Discussion Questions
Case Discussion: Aligning Structure with Strategy at the Baer College of Management (A)
Endnotes
Change Leadership
Robert Horton at BP
Understanding Leadership
The Tasks of Change Leadership
Beyond Individual Leadership
Conclusion
Chapter Vocabulary
Discussion Questions
Case Discussion: Leading Change-Carlos Ghosn at Michelin, Renault, and Nissan Motors
Endnotes
Putting It All Together
Turnaround and Transformation at Duke University Children's Hospital
Sequencing Interventions
Where to Start: Piloting Change
The Requirement for Ongoing Change
Conclusion
Chapter Vocabulary
Discussion Questions
Case Discussion: The Asda Way of Working (A)
Endnotes
Index

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