Guide to Business Etiquette

ISBN-10: 0131449176
ISBN-13: 9780131449176
Edition: 2005
List price: $37.80
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Book details

List price: $37.80
Copyright year: 2005
Publisher: Prentice Hall PTR
Publication date: 7/7/2004
Binding: Paperback
Pages: 128
Size: 5.25" wide x 7.75" long x 0.25" tall
Weight: 0.286
Language: English

Understanding the Rules of Etiquette
Etiquette Lessons from History
The Basis of Etiquette Today
Creating a Powerful First Impression
Dressing to Make a Good Impression
Introducing Yourself and Others
Shaking Hands
Interviewing Basics
Maintaining Business Relationships
Conflict Resolution
Office Romances
Business Travel
Personal Work Space
Communication Etiquette
Communication Etiquette
Face-to-Face Etiquette
Telephone Etiquette
Writing Etiquette
E-mail Etiquette
Web Page Etiquette
Public Speaking Etiquette
Basic Business Dining Etiquette
Basic Dining Behavior
Basic Table Settings
Basic Table Settings
Host Etiquette
Guest Etiquette
Special Dining Events
Invitations
Formal Dining
Casual Dining
Business Banquets
Successful Meetings
Before the Meeting
During and After the Meeting
Being a Productive Participant
Distance Meetings
Use Parliamentary Procedure
Cross-Cultural Etiquette
Preparing for Your Trip
Greeting People
Establishing Relationships
Eating and Gift-Giving
Considering Gender Issues

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