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Preface | |
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About the Author | |
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Introduction | |
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The Nature of Work | |
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Defining Work Systems | |
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Types of Occupations | |
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Productivity | |
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Organization of the Book | |
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Work Systems and How They Work | |
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Manual Work and Worker-Machine Systems | |
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Manual Work Systems | |
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Worker-Machine Systems | |
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Automated Work Systems | |
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Determining Worker and Machine Requirements | |
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Machine Clusters | |
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Work Flow and Batch Processing | |
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Sequential Operations and Work Flow | |
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Batch Processing | |
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Defects in Sequential Operations and Batch Processing | |
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Work Cells and Worker Teams | |
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Manual Assembly Lines | |
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Fundamentals of Manual Assembly Lines | |
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Analysis of Single Model Assembly Lines | |
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Line Balancing Algorithms | |
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Other Considerations in Assembly Line Design | |
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Alternative Assembly Systems | |
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Logistics Operations | |
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Introduction to Logistics | |
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Transportation Operations | |
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Material Handling | |
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Quantitative Analysis of Material-Handling Operations | |
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Service Operations and Office Work | |
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Service Operations | |
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Office Work | |
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Projects and Project Management | |
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Projects | |
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Project Management | |
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Project Scheduling Techniques | |
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Project Crashing | |
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Software for Projects | |
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Methods Engineering and Layout Planning | |
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Introduction to Methods Engineering and Operations Analysis | |
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Evolution and Scope of Methods Engineering | |
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How to Apply Methods Engineering | |
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Basic Data Collection and Analysis Techniques | |
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Methods Engineering and Automation | |
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Charting and Diagramming Techniques for Operations Analysis | |
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Overview of Charting and Diagramming Techniques | |
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Network Diagrams | |
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Traditional Industrial Engineering Charting and Diagramming Techniques | |
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Block Diagrams and Process Maps | |
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Motion Study and Work Design | |
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Basic Motion Elements and Work Analysis | |
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Principles of Motion Economy and Work Design | |
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Facility Layout Planning and Design | |
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Types of Production Plant Layouts | |
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Other Types of Layouts | |
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Systematic Layout Planning | |
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Time Study and Work Measurement | |
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Introduction to Work Measurement | |
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Time Standards and How They Are Determined | |
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Prerequisites for Valid Time Standards | |
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Allowances in Time Standards | |
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Accuracy, Precision, and Application Speed Ratio in Work Measurement | |
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Direct Time Study | |
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Direct Time Study Procedure | |
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Number of Work Cycles to be Timed | |
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Performance Rating | |
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Time Study Equipment | |
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Predetermined Motion Time Systems | |
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Overview of Predetermined Motion Time Systems | |
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Methods-Time Measurement (MTM) | |
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Maynard Operation Sequence Technique (MOST) | |
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Standard Data Systems | |
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Using a Standard Data System | |
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Developing a Standard Data System | |
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Work Element Classification in Standard Data Systems | |
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Analysis of Machine-Controlled Element Times | |
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SDS Advantages and Disadvantages | |
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Work Sampling | |
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How Work Sampling Works | |
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Statistical Basis of Work Sampling | |
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Application Issues in Work Sampling | |
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Computerized Work Measurement and Standards Maintenance | |
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Computer Systems for Direct Time Study and Work Sampling | |
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Computerized Systems Based on Predetermined Motion Times and Standard Data | |
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Work Measurement Based on Expert Systems | |
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Maintenance of Time Standards | |
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The Economics and Applications of Time Standards | |
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Economic Justification of Work Measurement | |
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Applications of Time Standards and Time Study | |
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Learning Curves | |
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Learning Curve Theory | |
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Why the Learning Curve Occurs | |
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Determining the Learning Rate | |
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Factors Affecting the Learning Curve | |
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Learnign Curve Applications | |
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Time Standards Versus the Learning Curve | |
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New Approaches in Process Improvement and Work Management | |
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Lean Production | |
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Elimination of Waste | |
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Just-in-Time Production | |
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Autonomation | |
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Worker Involvement | |
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Six Sigma and Other Quality Programs | |
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Overview and Statistical Basis of Six Sigma | |
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The Six Sigma DMAIC Procedure | |
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Other Quality Programs | |
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Sigma Levels, Defects per Million, Fraction Defect Rate, and Yield in Six Sigma | |
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Ergonomics and Human Factors in the Workplace | |
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Introduction to Ergonomics and Human Factors | |
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Overview of Ergonomics | |
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Human-Machine Systems | |
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Topic Areas in Ergonomics | |
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Physical Ergonomics: Work Physiology and Anthropometry | |
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Human Physiology | |
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Muscular Effort and Work Physiology | |
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Anthropometry | |
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Cognitive Ergonomics: The Human Sensory System and Information Processing | |
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The Human Sensory System | |
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Perception | |
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Attention Resources | |
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Memory | |
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Response Selection and Execution | |
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Common Cognitive Tasks | |
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Design Guidelines for Cognitive Work | |
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The Physical Work Environment | |
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The Visual Environment and Lighting | |
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The Auditory Environment and Noise | |
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Climate Control in the Work Environment | |
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Occupational Safety and Health | |
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Industrial Accidents and Injuries | |
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Occupational Disorders and Diseases | |
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Occupational Safety Health Laws and Agencies | |
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Safety and Health Performance Metrics | |
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Traditional Topics in Work Management | |
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Work Organization | |
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Organization Principles | |
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Organization Structures | |
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Worker Motivation and the Social Organization at Work | |
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Motivation and Job Satisfaction | |
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The Social Organization at Work | |
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Job Evaluation and Performance Appraisal | |
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Job Evaluation | |
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Performance Appraisal | |
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Compensation Systems | |
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Overview of Compensation Systems | |
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Time-Based Pay Systems | |
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Direct Wage Incentive Systems | |
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Gain Sharing | |
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Profit Sharing | |
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Statistical Tables | |
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Standard Normal Distribution | |
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Student t Distribution | |
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Index | |