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| Foreword | |
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| Preface | |
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| Acknowledgments | |
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| About the Authors | |
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| Introduction | |
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| Emerging Trends for Global Leaders | |
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| Five Emerging Characteristics of Global Leaders | |
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| Thinking Globally | |
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| Appreciating Cultural Diversity | |
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| Developing Technological Savvy | |
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| Building Partnerships and Alliances | |
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| Sharing Leadership | |
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| Summary | |
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| Thinking Globally | |
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| The Impact of Globalization | |
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| A World of Approaches | |
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| Gaining Experience | |
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| Think Globally, Act Locally | |
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| A Global Village | |
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| Conclusion | |
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| Resource Section: Thinking Globally | |
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| Endnotes | |
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| Appreciating Diversity | |
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| The Value of Diversity | |
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| Diversity Training and Development | |
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| Embracing Ideas and Perspectives | |
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| Motivating People | |
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| Guidelines for Leading a Multigenerational Corporation | |
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| Teaching the Value of Diversity | |
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| Conclusion | |
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| Resource Section: Appreciating Diversity | |
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| Endnotes | |
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| Developing Technological Savvy | |
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| Succeeding in Tomorrow's World | |
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| Recruiting Experts | |
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| Increasing Productivity | |
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| Conclusion | |
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| Resource Section: Developing Technological Savvy | |
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| Endnotes | |
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| Building Partnerships | |
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| Creating Trust | |
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| Keeping It Positive | |
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| Forging Partnerships and Alliances across the Company | |
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| Partnering with Direct Reports | |
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| Partnering with Coworkers | |
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| Partnering with Managers | |
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| Building Teams | |
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| Creating Networks Outside the Organization | |
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| Partnering with Customers | |
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| Partnering with Suppliers | |
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| Partnering with Competitors | |
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| Conclusion | |
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| Resource Section: Building Partnerships | |
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| Endnotes | |
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| Sharing Leadership | |
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| Partnerships and Mergers | |
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| Maximizing Talent | |
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| The Value of Collaboration | |
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| Fostering a Team Environment | |
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| Conclusion | |
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| Resource Section: Sharing Leadership | |
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| Endnotes | |
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| Creating a Shared Vision | |
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| Creating a Vision | |
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| Getting Input from Others | |
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| Creating Momentum and Inspiring Others | |
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| Supporting the Vision with Strategy | |
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| Defining Roles and Priorities | |
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| Conclusion | |
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| Resource Section: Creating a Shared Vision | |
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| Endnotes | |
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| Developing People | |
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| A Strategy for Developing and Retaining High-Impact Performers | |
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| Show respect and dignity | |
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| Create a thriving environment | |
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| Provide training | |
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| Be a coach | |
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| Provide feedback | |
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| Reward and recognize others' achievements | |
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| Conclusion | |
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| Resource Section: Developing People | |
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| Endnotes | |
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| Empowering People | |
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| Builds People's Confidence | |
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| Taking Risks; Giving Freedom | |
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| Developing Each Individual's Decision-Making Capabilities | |
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| Energizing people with Opportunity, Responsibility, and accountability | |
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| Creating a team of Competent Individuals Who Can Handle Company and Industry Challenges More Quickly and with Greater Success | |
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| Hoarding Power Versus Encouraging Achievement | |
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| What Drives You? | |
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| Conclusion | |
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| Resource Section: Empowering People | |
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| Endnotes | |
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| Achieving Personal Mastery | |
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| Self-Awareness: The Mark of a Great Leader | |
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| Inside-out Leadership | |
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| Changing the Leadership Tradition | |
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| The Power of Congruency | |
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| Conclusion | |
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| Resource Section: Achieving Personal Mastery | |
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| Endnotes | |
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| Encouraging Constructive Dialogue | |
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| Learning to Ask | |
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| Listening with an Open Mind | |
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| Accepting Constructive Feedback | |
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| Putting Yourself in Someone Else's Shoes | |
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| Welcoming New Ideas | |
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| Conclusion | |
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| Resource Section: Encouraging Constructive Dialogue | |
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| Endnotes | |
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| Demonstrating Integrity | |
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| Personal Values | |
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| Organizational Values | |
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| Avoids Political or Self-Serving Behavior | |
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| Stand Up, Speak Up | |
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| Lives the Values | |
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| Conclusion | |
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| Resource Section: Demonstrating Integrity | |
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| Endnotes | |
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| Leading Change | |
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| Change Is an Opportunity | |
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| Leadership Versus Management: Challenging the Status Quo | |
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| Flexibility | |
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| Encouraging Creativity | |
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| Translating Ideas into Results | |
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| Conclusion | |
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| Resource Section: Leading Change | |
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| Endnotes | |
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| Anticipating Opportunities | |
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| Investigating Future Trends | |
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| Anticipating Future Opportunities | |
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| Looking to the Future | |
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| Develops Ideas to Meet the Needs of the New Environment | |
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| Conclusion | |
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| Resource Section: Anticipating Opportunities | |
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| Endnotes | |
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| Ensuring Customer Satisfaction | |
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| Raising the Bar | |
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| Changing With the Customer | |
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| Customer Input | |
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| Keeping Commitments | |
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| Understanding the Competition | |
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| Conclusion | |
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| Resource Section: Ensuring Customer Satifaction | |
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| Endnotes | |
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| Maintaining a Competitive Advantage | |
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| Performance: Faster, Better | |
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| Intellectual Capital | |
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| Eliminate Waste and Unnecessary Cost | |
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| Provide Great Products and Services | |
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| Achieving Long-Term Shareholder Value | |
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| Conclusion | |
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| Resource Section: Maintaining a Competitive Advantage | |
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| Endnotes | |
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| Conclusion Using This Book to Help Develop Yourself as a Leader | |
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| Using This Book to Help Develop Your Team | |
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| Global Leadership: The Next Generation | |
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| Research Methodology for the Global Leader of the Future Project | |
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| Phases of Knowledge Development | |
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| Assess | |
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| Generate | |
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| Embed | |
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| Transfer | |
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| Research Plan and Methods | |
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| Thought Leader Panels | |
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| Focus/Dialogue Groups | |
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| Interviews | |
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| Quantitative Survey Questionnaire | |
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| Profile of the Global Leader of the Future | |
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| Global Leader of the Future Profile Trends | |
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| Differences by Time Period | |
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| Item Analysis by Time | |
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| The Global Leader of the Future Interview Questions | |
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| Personal Leadership Skills | |
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| Team Leadership Skills | |
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| Strategic Leadership Skills | |
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| The Global Leader of the Future Survey | |
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| Instructions for Completing the Inventory | |
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| Global Leader of the Future Inventory: 360-Degree Feedback Assessment | |
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| Statistical Methods | |
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| Summary | |
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| Bibliography | |
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| Books | |
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| Journals and Magazines | |
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| Newspapers | |
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| Studies | |
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| Websites | |
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| Index | |