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Foreword | |
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Preface | |
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Acknowledgments | |
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About the Authors | |
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Introduction | |
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Emerging Trends for Global Leaders | |
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Five Emerging Characteristics of Global Leaders | |
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Thinking Globally | |
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Appreciating Cultural Diversity | |
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Developing Technological Savvy | |
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Building Partnerships and Alliances | |
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Sharing Leadership | |
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Summary | |
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Thinking Globally | |
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The Impact of Globalization | |
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A World of Approaches | |
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Gaining Experience | |
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Think Globally, Act Locally | |
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A Global Village | |
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Conclusion | |
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Resource Section: Thinking Globally | |
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Endnotes | |
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Appreciating Diversity | |
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The Value of Diversity | |
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Diversity Training and Development | |
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Embracing Ideas and Perspectives | |
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Motivating People | |
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Guidelines for Leading a Multigenerational Corporation | |
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Teaching the Value of Diversity | |
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Conclusion | |
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Resource Section: Appreciating Diversity | |
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Endnotes | |
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Developing Technological Savvy | |
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Succeeding in Tomorrow's World | |
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Recruiting Experts | |
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Increasing Productivity | |
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Conclusion | |
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Resource Section: Developing Technological Savvy | |
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Endnotes | |
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Building Partnerships | |
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Creating Trust | |
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Keeping It Positive | |
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Forging Partnerships and Alliances across the Company | |
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Partnering with Direct Reports | |
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Partnering with Coworkers | |
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Partnering with Managers | |
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Building Teams | |
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Creating Networks Outside the Organization | |
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Partnering with Customers | |
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Partnering with Suppliers | |
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Partnering with Competitors | |
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Conclusion | |
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Resource Section: Building Partnerships | |
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Endnotes | |
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Sharing Leadership | |
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Partnerships and Mergers | |
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Maximizing Talent | |
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The Value of Collaboration | |
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Fostering a Team Environment | |
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Conclusion | |
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Resource Section: Sharing Leadership | |
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Endnotes | |
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Creating a Shared Vision | |
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Creating a Vision | |
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Getting Input from Others | |
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Creating Momentum and Inspiring Others | |
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Supporting the Vision with Strategy | |
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Defining Roles and Priorities | |
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Conclusion | |
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Resource Section: Creating a Shared Vision | |
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Endnotes | |
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Developing People | |
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A Strategy for Developing and Retaining High-Impact Performers | |
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Show respect and dignity | |
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Create a thriving environment | |
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Provide training | |
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Be a coach | |
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Provide feedback | |
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Reward and recognize others' achievements | |
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Conclusion | |
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Resource Section: Developing People | |
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Endnotes | |
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Empowering People | |
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Builds People's Confidence | |
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Taking Risks; Giving Freedom | |
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Developing Each Individual's Decision-Making Capabilities | |
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Energizing people with Opportunity, Responsibility, and accountability | |
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Creating a team of Competent Individuals Who Can Handle Company and Industry Challenges More Quickly and with Greater Success | |
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Hoarding Power Versus Encouraging Achievement | |
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What Drives You? | |
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Conclusion | |
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Resource Section: Empowering People | |
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Endnotes | |
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Achieving Personal Mastery | |
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Self-Awareness: The Mark of a Great Leader | |
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Inside-out Leadership | |
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Changing the Leadership Tradition | |
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The Power of Congruency | |
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Conclusion | |
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Resource Section: Achieving Personal Mastery | |
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Endnotes | |
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Encouraging Constructive Dialogue | |
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Learning to Ask | |
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Listening with an Open Mind | |
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Accepting Constructive Feedback | |
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Putting Yourself in Someone Else's Shoes | |
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Welcoming New Ideas | |
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Conclusion | |
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Resource Section: Encouraging Constructive Dialogue | |
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Endnotes | |
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Demonstrating Integrity | |
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Personal Values | |
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Organizational Values | |
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Avoids Political or Self-Serving Behavior | |
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Stand Up, Speak Up | |
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Lives the Values | |
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Conclusion | |
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Resource Section: Demonstrating Integrity | |
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Endnotes | |
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Leading Change | |
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Change Is an Opportunity | |
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Leadership Versus Management: Challenging the Status Quo | |
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Flexibility | |
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Encouraging Creativity | |
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Translating Ideas into Results | |
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Conclusion | |
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Resource Section: Leading Change | |
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Endnotes | |
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Anticipating Opportunities | |
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Investigating Future Trends | |
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Anticipating Future Opportunities | |
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Looking to the Future | |
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Develops Ideas to Meet the Needs of the New Environment | |
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Conclusion | |
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Resource Section: Anticipating Opportunities | |
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Endnotes | |
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Ensuring Customer Satisfaction | |
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Raising the Bar | |
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Changing With the Customer | |
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Customer Input | |
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Keeping Commitments | |
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Understanding the Competition | |
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Conclusion | |
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Resource Section: Ensuring Customer Satifaction | |
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Endnotes | |
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Maintaining a Competitive Advantage | |
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Performance: Faster, Better | |
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Intellectual Capital | |
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Eliminate Waste and Unnecessary Cost | |
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Provide Great Products and Services | |
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Achieving Long-Term Shareholder Value | |
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Conclusion | |
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Resource Section: Maintaining a Competitive Advantage | |
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Endnotes | |
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Conclusion Using This Book to Help Develop Yourself as a Leader | |
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Using This Book to Help Develop Your Team | |
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Global Leadership: The Next Generation | |
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Research Methodology for the Global Leader of the Future Project | |
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Phases of Knowledge Development | |
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Assess | |
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Generate | |
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Embed | |
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Transfer | |
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Research Plan and Methods | |
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Thought Leader Panels | |
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Focus/Dialogue Groups | |
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Interviews | |
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Quantitative Survey Questionnaire | |
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Profile of the Global Leader of the Future | |
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Global Leader of the Future Profile Trends | |
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Differences by Time Period | |
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Item Analysis by Time | |
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The Global Leader of the Future Interview Questions | |
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Personal Leadership Skills | |
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Team Leadership Skills | |
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Strategic Leadership Skills | |
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The Global Leader of the Future Survey | |
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Instructions for Completing the Inventory | |
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Global Leader of the Future Inventory: 360-Degree Feedback Assessment | |
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Statistical Methods | |
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Summary | |
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Bibliography | |
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Books | |
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Journals and Magazines | |
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Newspapers | |
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Studies | |
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Websites | |
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Index | |