Interviewing Theories, Techniques and Practices

ISBN-10: 0131190709
ISBN-13: 9780131190702
Edition: 5th 2005
List price: $113.40 Buy it from $69.21
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Description: This comprehensive text on interviewing presents the theories, techniques, and practices based on a systematic theoretical training model. Drawing on over thirty years of classroom and in-services training experience, the author has incorporated the  More...

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Book details

List price: $113.40
Edition: 5th
Copyright year: 2005
Publisher: Prentice Hall PTR
Publication date: 10/19/2004
Binding: Paperback
Pages: 368
Size: 8.25" wide x 10.50" long x 0.75" tall
Weight: 1.584
Language: English

This comprehensive text on interviewing presents the theories, techniques, and practices based on a systematic theoretical training model. Drawing on over thirty years of classroom and in-services training experience, the author has incorporated the first and second waves of interviewing research into a text that can be used for classroom instruction or as an interviewing or training manual or curriculum model. The structural foundations for the book are the fields of communication/ human relations training, police psychology, counseling psychology, forensic psychology, and, multicultural training. The approach of the book is from an evidence-based perspective. Some of the salient features of the text are: bull; bull;Interviewing and Interrogation bull;Structured Interviews bull;Art or Science? bull;Interviewing and Interrogation Research bull;Detecting Deception bull;Non-Verbal Communication bull;Legal and Ethical Standards bull;Multicultural Interviewing bull;Interviewing Offenders bull;A Basic Skills Model bull;Interviewing Theory bull;Confrontation and Assertion Skills bull;Future Trends in Interviewing Students or trainees progress through a seven-stage process model of skill development. Skill acquisition can be enhanced by written exercises, interview challenges, self-evaluation, and self-assessments, which are included with each chapter.

Introduction to Interviewing
Learning Objectives
The Need
The Interviewing
Interviewing Skills
Interviews as Verbal Skills
Interviewing as Instantaneous Response
Interviewing as Influencing
Neutrality
Interviewing as Assessment
Interview Styles
Interview Viability
Interviewing and Interrogation
Suggestibility and Compliance
Purposes of Interviewing
Prediction
Art or Science? Criminal Justice and the Parent Role
Barriers to Communication
Interview Biases
Optimum Environment for Communication (OEC)
Agency Interviews
Direction of Training
Summary
Study Questions
Reliability/Validity
Targets
Skeptical/Suggestible Profile (SSP)
Interview Challenge
Preliminary Interviewing Considerations
Learning Objectives
Professional Development
Preparing for Interviews
Note Taking
Electronic Documentation
Role Playing
Unfreezing and Refreezing
Focused Audio or Video Feedback
Legal and Ethical Standards
Interviewing and Interrogation Research
Stereotypical Interrogation Reliefs
Interviewing with Time Constraints
Nonverbal Communication
Types of Nonverbal Communication
Risks in the Use of Nonverbal Communication
Nonverbal Interviewing Techniques
Detecting Deception in a n Interviewing
Basic Terms
Notes of Caution
Why is It So Difficult to Detect Deception
How to Catch a Liar
Diversions
Advice
Aversive Language
Gossip
Red-Crossing or Band-Aiding
Mind Raping
Summary
Study Questions
Aversive and Technical Language
Extended Role plays/Psychodrama
Interview Challenge
Diversity and Special Needs
Learning Objectives
A Framework for Multiculturalism and Diversity
Traumatized Interviewees
Interviewees with Special Challenges
Interviewees with Special Learning Challenges
Children
Adolescents
Offenders
Sociopaths
Zones of Questioning
Confidential Informants
Sexual Aggressors
Addicted Offenders
Interviewees Under the Influence (IUI). Multicultural Interviewing
Basic Concepts in Multiculturalism
Interviewing and Worldview Dimensions
Language and Cultural Differences
Multiculturalism and Emotions
Diversity and Deception
Multicultural Interviewing Skills
Summary
Study Questions
Multicultural Interviewing Competency and Knowledge Inventory (MICKI)
Interview Challenge
The Basic Skills Model
Learning Objectives
Introduction. to the Basic Skills Model
Interviewing Communication Theory
Pre-Assessment
Interview Appraisal Scales
Basic and Specialized Skills Hierarchy
Levels of Encounter
The Primary Interviewing Skills
Preliminary Training Considerations
Summary
Study Questions
Class Interview Rating Worksheet
Self-Ratings and Communication Pre-Test
Stress, Memory, and Information Processing and theInverted-U
Interview Appraisal Scales
Distinguishing Between Thoughts, Feelings, and Behaviors
Pre-Interviewing Self-Rating
Interview Challenge
Skillfully Communicating Accurate Empathy
Learning Objectives
Benefits of Empathy
Intellectual vs
Therapeutic Empathy
Empathy vs
Sympathy
Empathy, Experience, and Talent
Cautions on the Use of Empathy
Communicating Empathy
The Basic Model of Empathy
Rating Responses
Modes of Interchangeable Responses
Semantic Hierarchy of Emotions
Diagnosing Emotional Content Conservatively
Summary
Study Questions
Empathy
Interview Challenge
Skillful Use of Speed and Pacing

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