Certified Professional Secretary (CPS) Examination and Certified Administrative Professional (CAP) Examination Review for Office Administration

ISBN-10: 0131145517
ISBN-13: 9780131145511
Edition: 5th 2005 (Revised)
List price: $131.00
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Description: Professional certification opens opportunities for career advancement. The Certified Professional Secretary (CPS reg; ) and the Certified Administrative Professional (CAP reg; ) Examination Review Series provides valuable assistance to anyone  More...

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Book details

List price: $131.00
Edition: 5th
Copyright year: 2005
Publisher: Prentice Hall PTR
Publication date: 4/29/2004
Binding: Paperback
Pages: 460
Size: 8.00" wide x 10.50" long x 1.00" tall
Weight: 2.134
Language: English

Professional certification opens opportunities for career advancement. The Certified Professional Secretary (CPS reg; ) and the Certified Administrative Professional (CAP reg; ) Examination Review Series provides valuable assistance to anyone preparing for the CPS and CAP Examinations. The Series focuses on key topics test-takers must know in order to pass the exams. It is the only examination preparation series produced in conjunction with the International Association of Administrative Professionals reg; (IAAP reg; ). Take the next step toward increasing your confidence and earning respect from your employers and peers. These books are designed to help you prepare for the new test outline to be offered beginning November 2004. The Series guides effective study techniques: bull; bull;Key examples are emphasized. bull;Difficult concepts are illustrated. bull;New Feature: "Checkpoint" sections within each chapter offer practice as readers work through new material. bull;"For Your Review," end-of-chapter, exam-like questions offer you a chance to assess your own performance on the exam. bull;Term review, with text page references, reinforces essential vocabulary. bull;Glossaries at the end of each book provide accessible reference. bull;A comprehensive practice exam simulates the testing environment and provides even more practice. NEW! You can also purchase all three books in an interactive online format that includes all material found in the CPS and CAP Examination Series texts plus automated assessment feedback. Learn more by visiting www.prenhall.com

Preface
Records Management
Filing Systems
File Management
Filing rules and Standards
Communication
Verbal Communication: Fundamentals
Verbal Communication: Professional Communication Applications
Research and Reference Materials
Composing and Editing Written Communication
Writing Business Documents
Producing Documents in Final Format
Information Distribution
Rules of Grammar
Business Etiquette Practice Exam Solutions to Practice Exam
Glossary
Index

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