Skip to content

Certified Professional Secretary (CPS) Examination and Certified Administrative Professional (CAP) Examination Review for Office Administration

Best in textbook rentals since 2012!

ISBN-10: 0131145517

ISBN-13: 9780131145511

Edition: 5th 2005 (Revised)

Authors: Betty L. Schroeder, Diane Routhier Graf

List price: $131.00
Blue ribbon 30 day, 100% satisfaction guarantee!
what's this?
Rush Rewards U
Members Receive:
Carrot Coin icon
XP icon
You have reached 400 XP and carrot coins. That is the daily max!

Description:

Professional certification opens opportunities for career advancement. The Certified Professional Secretary (CPS reg; ) and the Certified Administrative Professional (CAP reg; ) Examination Review Series provides valuable assistance to anyone preparing for the CPS and CAP Examinations. The Series focuses on key topics test-takers must know in order to pass the exams. It is the only examination preparation series produced in conjunction with the International Association of Administrative Professionals reg; (IAAP reg; ). Take the next step toward increasing your confidence and earning respect from your employers and peers. These books are designed to help you prepare for the new test…    
Customers also bought

Book details

List price: $131.00
Edition: 5th
Copyright year: 2005
Publisher: Prentice Hall PTR
Publication date: 4/29/2004
Binding: Paperback
Pages: 460
Size: 8.00" wide x 10.50" long x 1.00" tall
Weight: 2.134
Language: English

Preface
Records Management
Filing Systems
File Management
Filing rules and Standards
Communication
Verbal Communication: Fundamentals
Verbal Communication: Professional Communication Applications
Research and Reference Materials
Composing and Editing Written Communication
Writing Business Documents
Producing Documents in Final Format
Information Distribution
Rules of Grammar
Business Etiquette Practice Exam Solutions to Practice Exam
Glossary
Index