Human Resource Management in the Hospitality Industry A Practitioner's Perspective

Name: Human Resource Management in the Hospitality Industry A Practitioner's Perspective
Price: 4.66 USD
Availability: InStock
ISBN: 9780131100923

ISBN-10: 0131100920

ISBN-13: 9780131100923

Edition: 2005

Authors: D. V. Tesone

List price: $108.80

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Description:

Written from a practitioner's perspective, this straightforward concise book provides the planning, organizing, influencing, and control functions associated with human resource management in hospitality and tourism organizations. The basis of this book is to present the knowledge, skills, and abilities that are required for an individual to become a middle level manager in the field of hospitality human resources. Part One focuses on the evolution of the practice of commerce to include the development of complex employer/employee relationships; Part Two presents a snapshot of duties and responsibilities associated with the practice of professional management; Part Three covers…

Book details

List price: $108.80
Copyright year: 2005
Publisher: Prentice Hall PTR
Publication date: 7/8/2004
Binding: Paperback
Pages: 256
Size: 7.75" wide x 9.75" long x 0.50" tall
Weight: 0.990




How We Got to Where We Are



Hospitality Human Resource Management: An Overview



H.R. Dichotomy: Do We Serve the Staff or the Shareholders?



How the Government Got Involved in our Business



Now That We Are Here; What Do We Do?



The Legal Environment



Employee Relations and Labor Relations



Management Ethics



Protecting Employee Rights



How Do We Do It?



Recruitment and Selection Strategies



Training and Development Strategies



Employee Retention Strategies



Performance Management Systems



Communication Strategies



Leadership Strategies



Employee Motivation



Putting it All Together