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Selling Today Creating Customer Value (with FREE Selling Today: Using Technology to Add Value)

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ISBN-10: 0131055445

ISBN-13: 9780131055445

Edition: 9th 2004 (Revised)

Authors: Gerald L. Manning, Barry L. Reece

List price: $160.00
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Description:

Selling Today: Creating Customer Value, one of the most popular sales information books on the market, offers readers a blend of time-proven fundamentals and new practices needed to succeed in today's information economy. It emphasizes the need for salespeople to be guided by the new principle of personal selling: establishing partnerships that are maintained by customer value, created by the salesperson. This edition stresses the need for sales professionals to cope with new forces shaping the world of sales and marketing, and emphasizes the strategies for long-term success.It provides comprehensive coverage of consultative selling, strategic selling, partnering, and value-added selling.…    
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Book details

List price: $160.00
Edition: 9th
Copyright year: 2004
Publisher: Prentice Hall PTR
Publication date: 7/21/2003
Binding: Paperback
Size: 8.50" wide x 10.50" long x 1.25" tall
Weight: 2.992
Language: English

Developing a Personal Selling Philosophy
Personal Selling and the Marketing Concept
Personal Selling Opportunities in the Age of Information
Developing a Relationship Strategy
Creating Value with a Relationship Strategy
Ethics-The Foundation for Relationships in Selling
Developing a Product Strategy
Creating Product Solutions
Product-Selling Strategies that Add Value
Developing a Customer Strategy
Understanding Buyer Behavior
Developing a Prospect Base
Developing a Presentation Strategy
Approaching the Customer
Creating the Consultative Sales Presentation
Custom Fitting the Sales Demonstration
Negotiating Buyer Concerns
Closing the Sale and Confirming the Partnership
Servicing the Sale and Building the Partnership
Management of Self and Others
Management of Self: The Key to Greater Sales Productivity
Communication Styles: Managing the Relationship Process
Management of the Sales Force