Hotel and Motel Management and Operations

Name: Hotel and Motel Management and Operations
Price: 31.95 USD
Availability: InStock
ISBN: 9780130990891

ISBN-10: 0130990892

ISBN-13: 9780130990891

Edition: 4th 2003 (Revised)

Authors: William S. Gray, Salvatore C. Liguori

List price: $175.40

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Description:

For introductory courses in hotel operations and management. Written in an easy-to-understand style, this book provides comprehensive information on every facet and department of the hotel. Property management system operation is discussed, with sample reports for students. The operation of restaurant point of sale systems is also discussed, with related sample reports included.

Book details

List price: $175.40
Edition: 4th
Copyright year: 2003
Publisher: Prentice Hall PTR
Publication date: 7/2/2002
Binding: Hardcover
Pages: 412
Size: 7.00" wide x 9.25" long x 0.75" tall
Weight: 1.694
Language: English




Hotel and Motel Development



The History of the Hospitality Industry



Types of Hotels



Corporate Structures and Concepts of Operation



Feasibility Determination



Hotel Management



Hotel Structure and Staff



The Human Resources Department



Reservations: Systems and Operations



Sales and Marketing



Hotel Operations



The Front Office



Food and Beverage Preparation and Service



Telecommunications



Engineering



Housekeeping



Other Departments and Sources of Income



Insurance



Hotel Accounting and Controls



The Organization of Accounting and the Uniform System



Accounts Receivable and City Ledger



Income Control



Food and Beverage Cost Control



Payroll



Accounts Payable



Credit



Other Responsibilities of the Accounting Department Including Financial Statements



The Future of the Industry



Franchising



Casinos



Health Spas



Trends in the Industry