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Practical Project Management

ISBN-10: 0130953091
ISBN-13: 9780130953094
Edition: 2001
List price: $159.40 Buy it from $2.20 Rent it from $64.53
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Description: For courses in Project Management, especially in business and telecommunications-oriented programs. Unique in format, approach, and content, this text follows a fictional training seminar given to six management professionals who are trainees in  More...

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Book details

List price: $159.40
Copyright year: 2001
Publisher: Prentice Hall PTR
Publication date: 9/21/2000
Binding: Hardcover
Pages: 294
Size: 8.25" wide x 10.00" long x 0.75" tall
Weight: 2.002
Language: English

For courses in Project Management, especially in business and telecommunications-oriented programs. Unique in format, approach, and content, this text follows a fictional training seminar given to six management professionals who are trainees in project management. In the seminar, the trainees work through two major projects and several other smaller projectseach highlighting and refining different issues that will make the managers better at controlling a complex process and in avoiding and eliminating unnecessary stress for the project, themselves, and their employees. Exceptionally practical and applied, the text guides students through a proven strategy for success and provides them with the tools they need to handle any project's unique combination of people, processes, and tasks.

Introduction to Project Management
The Need for Project Management
Project Management Terminology
Project Constraints
Key Objectives of Project Management
Quality Specifications
Deadlines
Cost Limitations (Constraints)
People Issues In Project Management
Achieving Low-Stress Project Management
Skill Extra--Guidelines for Meetings that Work
Clear Goals
Length
Frequency
Location
Attendance
Size
Preparation
Accountability
Chapter Summary
Chapter Questions
Project Challenge: Applying What You Know
Interview with an Expert
Change
External Forces That Drive Change
Effects of Change on the Project Manager
Individual Responses to Change
Reaction #1--Negative
Reaction #2--Accepting
Reaction #3--Inciting
Professional Survival in the Face of Change
Develop Awareness of External Factors
Recognize Cause-and-Effect Relationships
Take Creative Action
View Change as Positive
Organizational Approaches to Change
Urgent Change Management
Challenge 1--Bailout
Challenge 2--Poor Morale
Ongoing Change Management
Chapter Summary
Chapter Questions
Project Challenge: Applying What You Know
Interview with an Expert
Leadership and Motivation
Project Managers as Leaders
Motivation Methods for Self
Vision
Borrowed Motivation
Motivation Methods for Others
Determine Task Preferences
Communicate Goals
Define Role in Success
Recognize Contributions
Invite Solutions
Artful Influence
Deferred Power
Met Needs
Internal Motivation
Effective Delegation
Accountability, Authority, and Autonomy
Accountability
Authority
Autonomy
Chapter Summary
Chapter Questions
Project Challenge: Applying What You Know
Interview with an Expert
Communication
Meeting Project Communication Needs
Matching Communication Styles
Readers
Listeners
Exchangers
Movers
Manipulators
Viewers
Understanding the Communication Process
Elements of the Message Sent
Purpose
Body Language
Proxemics
Inflection
Elements Affecting the Message Received
Listening
Bias
Connotations
Appreciation
Reasons for Ineffectiveness
Chasms
Barriers
Noise
Gaining Access for Communication
Clues to Accessibility
Electronic Access Alternatives
Personal Time Accessibility
Ensuring "Appreciation"
Common Experience
Communication Skill
Constructive Attitude
Interactive Processing
Chapter Summary
Chapter Questions
Project Challenge: Applying What You Know
Interview with an Expert
Teams
Recognizing the Need for Teams
Identifying Elements of Successful Teams
Knowledge
Skills
Attitude
Intimacy
Supportive Organizational Climate
Constructing the Team
Level A--The Design
Level B--The Foundation
Level C--The Natural Disaster
Level D--The Fabrication
Level E--The Inspection and Sign-Off
Chapter Summary
Chapter Questions
Project Challenge: Applying What You Know
Interview with an Expert
Diversity
Multicultural Teams
The Danger of Assumptions
Communication Problems
Country of Origin
Language
Attitudes Towards Americans
Potential Issues in Diverse Work Teams
Respect
Conflict
Personal Space
Work Ethic
Speed of Business
Guidelines for a Constructive Diversity Climate
Hiring and Employee Retention
Needs and Goals
Racial and Sexual Harassment
Needs Assessment
Awareness Training
Advantage of Alternate Views
Chapter Summary
Chapter Questions
Project Challenge: Applying What You Know
Interview with an Expert
Setting Goals and Securing Commitment
The Project Goal
Defining the Project Goal
Project
Goal
Goal Myopia--The Activity Trap
Developing Goal Statements
Define Goal Standards
Gain Consensus for Buy-In
Set Doable Expectations
Setting Budget Goals: Time and Money
Time Line
Cost Factors
Managing Goal Conflicts
Influence
Early Detection
Conflict Resolution
Guidelines For Resolving Conflict
Creating Goal Commitment
Securing the Commitment
Maintaining the Commitment
Chapter Summary
Chapter Questions
Project Challenge: Applying What You Know
Interview with an Expert
Scheduling
Work Breakdown Structure (WBS)
Hierarchy of Work
Objectives
Tasks
Activities
Precedence Relationships
Technical Requirements
Safety and Efficiency
Policy or Preference
Availability of Resources
Scheduling Tools
Gantt Charts
PERT/CPM Networks
Activity-on-Nodes
Activity-on-Arrows
Application: Surprise Party Cake
Chapter Summary
Chapter Questions
Project Challenge: Applying What You Know
Interview with an Expert
Network Analysis and Duration Estimating
Commitment
Example--Wiring for a New Plant
Example--New Millennium Enterprises
Duration Estimating
Duration versus Effort
Duration Estimating Techniques
Normal Duration
CPM Versus PERT
Calculating Project Duration
The Critical Path
Forward Pass
Methods to Identify the Critical Path
Optimizing the Plan
The Need to Meet External Deadlines
The First Line of Defense: Relieve the Critical Path
The Second Line of Defense: Sharpen Your Pencil
The Third Line of Defense: Crashing Activities
Chapter Summary
Chapter Questions
Project Challenge: Applying What You Know
Interview with an Expert
Resource Management
The Human Resource
The Human Resource Challenge Today
Direction
Guidance
Support
Encouragement
Cost of the Human Resource
Salaries
Benefits
Fees and Cost of Hiring
Time to Manage
The Capital Resource
Elements of Cost
Direct Cost
Indirect (Fixed) Cost
Duration and Cost
Activity Crashing
Criteria for Selecting Activities to Crash
Time/Cost Tradeoff Analysis
Optimum Duration
Managing the Resource Profile
Profile Management Tools
Slack and Float
Backwards Pass
Time-Scaled Networks
Resource Leveling Methods
The Final Plan
Chapter Summary
Chapter Questions
Project Challenge: Applying What You Know
Interview with an Expert
Project Control
Project Control - What Is It?
Purposes of Project Control
Identify Problems
Detecting Problems
Solving Problems
Guidelines for Problem Solving in Groups
Getting Back on Track
Approaches to Project Control
Dogmatic Approach
Laid-Back Approach
Pragmatic Approach--A Healthy Blend
Accountability--Different Strokes
Project Control Process
Communication
Participation
Analysis
Action
Commitment
Example - Resolving a Project Problem
Chapter Summary
Chapter Questions
Project Challenge: Applying What You Know
Interview with an Expert
Project Control Techniques
Periodic Control Techniques
The Project Meeting--Tracking and Control
The "Official" Project Log
The Personal Project Log
Tracking Charts
Project Reporting
Informing Stakeholders
Creating Gantt Charts
Summary Reports
Reports to Help Stay on Track
Report Meetings
Preventive Control Techniques
Find Potential Problems
Keep the Commitment Alive
Manage Your Time
Set Priorities
Avoid Time Killers
Delegate
Cost Control
Key to Cost Control
Methodology
Phases of Cost
Control of Spending
Chapter Summary
Chapter Questions
Project Challenge: Applying What You Know
Interview with an Expert
Epilogue
Appendices
References
Software Packages for Project Management
Project Management Organizations
Recommended Reading
Index

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