Police Talk A Scenario-Based Communications Workbook for Police Recruits and Officers

ISBN-10: 0130895881
ISBN-13: 9780130895882
Edition: 2002
List price: $48.00 Buy it from $23.92
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Description: For an undergraduate introductory course in law enforcement, or for any course that deals with domestic violence, sensitivity, diversity training, sexual harassment issues, conflict resolution and community policing. Helping future recruits and  More...

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Book details

List price: $48.00
Copyright year: 2002
Publisher: Prentice Hall PTR
Publication date: 1/11/2001
Binding: Paperback
Pages: 128
Size: 5.75" wide x 8.75" long x 0.25" tall
Weight: 0.440
Language: English

For an undergraduate introductory course in law enforcement, or for any course that deals with domestic violence, sensitivity, diversity training, sexual harassment issues, conflict resolution and community policing. Helping future recruits and law enforcement personnel develop and sharpen the verbal skills that are now so necessary to modern police work, this useful, hands-on text focuses on the challenges faced by today's community police officers, with scenarios and discussion questions that bring the realities of the profession right into the classroom. Offering clear, concise, up-to-date instructionalways practical and often lifesavingin a wide range of communication skills such as conflict resolution, assertiveness, use of authority, and interviewing, it stresses the critical need for constant and astute professional communication in the field, and shows how to protect public safety while showing sensitivity to victims and citizens with special needs. Jean Reynolds is a communication specialist and professional writer. Major Mary Mariani is one of only 35 instructors in domestic violence who have been recognized by the National Association of Women in Policing.

Introduction to Communication
Communicating Authority
Dealing with Manipulation
The Rescue Triangle
Listening and Interviewing Skills
Sensitivity
Crime Victims
Problem Solving
Sexual Harassment Issues
Monitoring Your Attitude
Additional Questions for Discussion
Scenarios
Answers to Multiple-Choice Questions

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