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Leadership and Management in Nursing

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ISBN-10: 0130617776

ISBN-13: 9780130617774

Edition: 3rd 2003 (Revised)

Authors: Mary Ellen Grohar-Murray, Helen R. DiCroce

List price: $57.95
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For undergraduate courses in Nursing Leadership and Management. This text offers an easy-to-read approach to leadership and management principles through case studies and student exercises. The new edition covers new trends such as gender and cultural issues, work place violence, informatics, and the impact of legislation on the nursing profession.
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Book details

List price: $57.95
Edition: 3rd
Copyright year: 2003
Publisher: Prentice Hall PTR
Publication date: 6/19/2002
Binding: Paperback
Pages: 344
Size: 7.00" wide x 9.00" long x 0.75" tall
Weight: 1.188
Language: English

Preface
Acknowledgments
Contributors
Reviewers
Leadership
The New Health Care System; Challenge to Nursing Leadership
Introduction
Key Concepts
Managed Care
Health Care Reform
Managed Care Characteristics
Managed Care Organizations
Health Maintenance Organizations (HMOs)
Characteristics of the Health Care System
Professional Issues: The Nursing Shortage
Health Care Priorities
Forecast for Health Care
Nursing Leadership's Heritage
Challenge to Nursing
Leadership Framework
Differentiating Leadership and Management
Case Studies
Summary
Learner Exercises
References
Leadership Theory
Introduction
Key Concepts
Definition of Leadership
Leadership Theory
Great Man Theory of Leadership
Trait Theory
Behavioral School of Leadership
Leadership Style
Leadership Behaviors
Situational Theory
Contingency Model
Situational Leadership Model
A New Concept of Leadership
Transformational Leadership
Connective Leadership
Seven Lessons of Leadership
Process Model of Leadership
Analysis and Problem Identification
The Event
The Participants
Organizational Factors
Interpersonal Processes between Participants
Controlling Forces
Determination of Action
Action Plan
Evaluation of Action
Conclusions on Use of Process
Case Studies
Summary
Learner Exercises
References
Appendices
Interactive Processes of Leadership; Communication and Group Process
Introduction
Key Concepts
Communication
The Message
Communication Process
Ten Basics for Good Communication
Blocks to Communication
Culture and Gender
Communication with the Health Team
Preventing Communication Breakdown
Communication with Difficult People
Communication Networks
Team Building
Group Dynamics
Interdisciplinary Teams
Characteristics of a Group
Group Processes
Leaders Impact on a Group
Insight
The Group Approach
Understanding
Diagnose a Sick Group
Flexibility
Meetings: A Team Tool
Evaluation of Group Effectiveness
Case Studies
Summary
Learner Exercises
References
Appendix
Decision Making and Conflict Management
Introduction
Key Concepts
Decision Making
Analysis
Prediction of Outcomes
Challenge to Nursing
Impact of Decisions
Systems of Decision Making
The Decision Making Process
Identify Participants
Gather Pertinent Facts
Generate Alternatives
Predict Outcomes
Select Best Alternative
Plan for Managing Consequences
Management of Conflict
Nature of Conflict
Basis of Conflict
Examples of Common Conflicts in Nursing
Approaches to Managing Conflict
Process Model of Conflict Management
Case Studies
Summary
Learner Exercises
References
The Ethical Responsibility of the Nurse Leader
Introduction
Key Concepts
Ethics
Ethical Theories
Ethical Principles
Barriers to Ethical Decision Making
Strategies for Enhancing Ethical Decisions in Nursing Practice
The Role of Institutional Ethics Committees
The Employer-Employee Relationship
Peer Relationships
The Nurse--Patient Relationship
Case Studies
Summary
Learner Exercises
References
Suggested Readings
An Overview of Organizations and Management
Organization and Management Theory
Introduction
Key Concepts
Overview: Organizational Dynamics
Classical Theory
Scientific Management
Administrative Management
Organizational Principles
The Bureaucratic Model
Contribution of Classical Theory
Modern Theory
Behavioral Science
General Systems/Social Systems Theory
Modern Systems Theory Models
The Modern Team Concept
Interactional Phenomena
Power
Authority
Responsibility
Status
Process of Delegation
Organizational Concepts
Organizational Chart
Organization Structure
Contingency Structure
Integrated Health Care System
Organizational Model
Organization and Management Link
Properties of an Organization
Case Studies
Summary
Learner Exercises
References
Overview of Nursing Management
Introduction
Key Concepts
Management Process
Levels of Management
Management Science
Management in Nursing
Evolution of Nursing's Management Role
Objectives of Nursing Management
Management Functions
Planning
Types of Planning
Organizing
Staffing
Directing
Coordinating
Controlling
Standards
Policies
Systems of Nursing Care Delivery
Case Method
Functional Method
Team Nursing
Restructuring Nursing Care Delivery Models
Job Design
Primary Nursing
Total Patient Care
Differentiated Practice
Partners in Practice
System Redesign
Case Management
Total Quality Management
Transition to Manager
Management Assessment Guide
Case Studies
Summary
Learner Exercises
References
Delegation; The Manager's Tool
Introduction
Key Concepts
Delegation
Assignment of Work
Scope of Practice
Liability
Scalar Chain
Decentralization
The Purpose of Delegation
Cost Savings
Time Savings
Professional Growth for Employees
Professional Growth of the Manager
The Process of Delegation
Guidelines for Effective Delegation
Barriers to Delegation
Case Studies
Summary
Learner Exercises
References
Suggested Readings
Special Responsibilities of the Manager
Maintaining Standards
Introduction
Key Concepts
The Climate for Nursing Practice
Professional Basis for Quality Assurance
Practice Framework
Legal Basis of Nursing
Ethical and Societal Concerns
Governmental Regulations
Risk Management
Model of Risk Management
Financial Management
Risk Identification
Risk Analysis
Risk Treatment
Risk Evaluation
Impact on Nursing Development
Case Studies
Summary
Learner Exercises
References
Motivation in the Work Setting
Introduction
Key Concepts
Definitions and Sources of Motivation
Theories of Motivation
Needs Theorists
Personality Type and Motivation
Motivation as Rational Decision Making
Organizational Climate and Motivation
Micromotivation and Macromotivation
Motivational Problems
A Situational Approach
Issues Central to Nursing
Case Studies
Summary
Learner Exercises
References
Monitoring and Improving Performance
Introduction
Key Concepts
The Performance Appraisal System
Design of a Performance Appraisal System
Career Planning
Criteria for Nursing Standards
Active Participation in Performance Appraisal
Essential Elements
Philosophy, Mission, and Objectives
Well-Defined Purpose
Evaluation Tools that Produce Desired Information
Performance Appraisal Process
Planning for the Interview
Participating in the Evaluation Interview
Using Evaluation Results
Rewards
Obstacles to Performance Improvement
Case Studies
Summary
Learner Exercises
References
Legal Issues in the Work Place
Introduction
Key Concepts
Equal Employment Opportunity (EEO) Laws
Title VII of the Civil Rights Act of 1964 (Amended in 1972)
Civil Rights Act of 1991
Civil Rights Act, Amended 1993
Age Discrimination in Employment Act
Pregnancy Discrimination Act
Americans With Disabilities Act (ADA)
Immigration Reform and Control Act
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Occupational Safety and Health Act (OSHA)
Sexual Harassment: A Special Case of Discrimination
Hiring and Interviewing
Family and Medical Leave Act (FMLA) of 1993
Labor-Management Laws
Unions and Collective Bargaining
Strikes
Case Studies
Summary
Learner Exercises
References
Managing Change
Introduction
Key Concepts
A Theoretical Perspective
Expanded Conceptual Framework
Change and Stress
Expanded Rate and Scope of Change
Change Strategies
Planned Change Theory
Basis of Change in Nursing
External Forces
Internal Forces
The Change Process
Problem Identification
Gaining Support for Change
How Changes Are Made
Planned Change
Radical Intervention
Change through Nonintervention
An Example of Differing Adaptations to Change
Stages of Change
Unfreezing
Moving
Refreezing
Change Agents
Characteristics of Change Agents
Responsibilities of Change Agents
Strategies for Change Agents
Response to Change
Resistance to Change
Evaluating Change
Case Studies
Summary
Learner Exercises
References
Managing Resources
Managing Resources; The Staff
Introduction
Key Concepts
Staffing
Process and Staffing Plan
Workload Measures: Productivity Index
Staffing Methodologies
Scheduling Patterns
Work Schedules
Shared Staffing Help List
Management's Role: Planning the Staffing Program
Economic and Regulatory Issues
Case Studies
Summary
Learner Exercises
References
Managing Resources; Time
Introduction
Key Concepts
Time Management
Principles of Time Management
Communication
Planning
Delegation
Prioritizing Goals
Time Management Strategies
Time Analysis
Daily Planning
Crisis Control
Problem Analysis
Task Analysis
Time Control
Time Evaluation
Barriers to Effective Time Management
Habit
Work Expansion
Oversupervision
Underdelegation
Losing Sight of Objectives
Case Studies
Summary
Learner Exercises
References
Suggested Readings
Managing Resources; The Budget
Introduction
Key Concepts
Managing Financial Resources
Financial Structure
The Budgeting Proces
A Policy Statement
Goals and Financial Projections
Related Budgeting Concepts
Accounting
Income Statements
The Balance Sheet
Cash-Flow Statements
Cost Accounting
Double-Entry Accounting
Long-Range Financial Plans
Types of Budgets
Preparation of the Budget
Review Past Performance
Review the Organization's Goals and Projections
Review the Variance
Actual Preparation of the Budget
Specific Responsibilities of the Nurse Manager
Monitoring the Budget
Case Studies
Summary
Learner Exercises
Suggested Readings
Informatics in Nursing
Introduction
Key Concepts
Definition of Informatics
Computers
Components of Computers: Hardware and Software
Hardware
Software
Nursing Informatics
Significance of Nursing Informatics
Nursing Informatics: Special Applications
The Health Care Record
Computerized Patient Record
A Computerized Patient Record for Data Management
Informatics Systems
Challenge of Nursing Informatics
Ethical Considerations
Security
Confidentiality
Privacy
The Internet: A Resource for Nursing
Future Directions
Case Studies
Summary
Learner Exercises
References
Index
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