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Principles of Clinical Laboratory Management

ISBN-10: 0130495387
ISBN-13: 9780130495389
Edition: 2004 (Student Manual, Study Guide, etc.)
Authors: Jane Hudson
List price: $87.00 Buy it from $44.75
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Description: This text provides a concise summary of the most common clinical laboratory management topics. It offers focused objectives, corresponding questions, practical exercises, information on resources and case studies.

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Book details

List price: $87.00
Copyright year: 2004
Publisher: Prentice Hall PTR
Publication date: 10/15/2003
Binding: Paperback
Pages: 368
Size: 8.00" wide x 10.50" long x 0.75" tall
Weight: 2.068
Language: English

This text provides a concise summary of the most common clinical laboratory management topics. It offers focused objectives, corresponding questions, practical exercises, information on resources and case studies.

Management Issues Regarding the Workforce
Professionalism
Professional Ethics
The Resum�
Job Description and Job Advertisement
Employment Interview and Selection Process
Employee Evaluation
Employee Correction and Discipline
Celebrating Diversity
Change
Stress Management
Management Issues Regarding Communication
Professional Writing
Communication and Interpersonal Relationships
Motivation
Leadership
Team Building
Conflict Management
Telephone Etiquette
Customer Satisfaction/Public Relations Program
Management Issues Regarding the Work
Clinical Laboratory Safety
Marketing and Development of an Outreach Program
Writing Procedures in the NCCLS Format
Laboratory Budgeting and Finance
Fraud and Abuse
Workload Recording
Purchasing
Employee Scheduling
Evaluation of New Test Methods - The Comparison Study
Quality Control
Quality Management
Problem Solving
Preanalytical, Analytical, and Postanalytical Phases
Instrument Selection
Establishing Preventive and Corrective Maintenance Programs
Organization and Time Management
The Laboratory Information System: Choosing the Right One
Epidemiology in the Clinical Laboratory
Accreditation
Legal Considerations
Consulting
Establishment of a Continuing Education Program
Construction and Delivery of an Instructional Unit
Measurement and Evaluation Strategies for an Instructional Unit

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