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Listening Effectively Achieving High Standards in Communication

ISBN-10: 0130488410
ISBN-13: 9780130488411
Edition: 2003
Authors: John A. Kline
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Description: For courses on Business Communication, Leadership, Management, Speech Communication, Interpersonal or Relationship Skills. Short and easy to readyet substantivethis practical, learner-centered handbook was written by an experienced communicator who  More...

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Book details

List price: $36.00
Copyright year: 2003
Publisher: Prentice Hall PTR
Publication date: 9/18/2002
Binding: Paperback
Pages: 78
Size: 7.00" wide x 9.50" long x 0.25" tall
Weight: 0.396

For courses on Business Communication, Leadership, Management, Speech Communication, Interpersonal or Relationship Skills. Short and easy to readyet substantivethis practical, learner-centered handbook was written by an experienced communicator who has taught thousands of corporate managers, military officers, and college students how to become better listeners. Unlike other texts on listeningwhich are either too long on theory or too short on substanceit teaches theoretically-based and acknowledged techniquesthoughts, attitudes, and skillsnecessary for becoming a better listener. A variety of interesting, engaging, interactive, and sometimes humorous examples and exercises keep students personally involved with the content.

The Need for Better Listening
Fallacies about Listening
Bad Listening Habits
The Process of Listening
Types of Listening
Instructions for Listening
Index

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