Strategic Human Resource Management People and Performance Management in the Public Sector

ISBN-10: 013028260X

ISBN-13: 9780130282606

Edition: 2002

Authors: Dennis M. Daley
List price: $183.80 Buy it from $5.18
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Description: Designed from the perspective of program managers, this book uses a “how-to” approach in examining the basic techniques and practices of human resource/personnel management. Each technique/practice is set within a strategic framework focusing on achieving organizational goals, and corresponds to exercises that provide action learning, hands-on experience for readers. Chapter topics cover organization of personnel function, planning, motivation, compensation, benefits, position management, staffing, designing appraisal systems, performance appraisal, training and development, employee rights, and labor relations. For first-line supervisors, and other individuals working in the area of Personnel Administration and Human Resources Management.

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Book details

List price: $183.80
Copyright year: 2002
Publisher: Prentice Hall PTR
Publication date: 7/23/2001
Binding: Hardcover
Pages: 390
Size: 6.25" wide x 9.25" long x 1.00" tall
Weight: 1.342
Language: English

Preface
Organization of the Personnel Function
Strategic Human Resource Management
Strategic Planning
Career Ladders
Training Systems
Performance Appraisal
Pay-for-Performance
Employment Security
Employee Voice
Broadly Defined Jobs
Public versus Private Differences
Legal Differences
Economic Differences
Political Differences
Protection versus Efficiency
Protection from Patronage
The New Patronage
Administrative Efficiency
The Decentralization of Personnel
The New Patronage versus Decentralization
The Organization and Personnel Management
Organizational Culture and Climate
American Democratic Values
The Institutional Organization and Personnel Management
The Managerial Organization and Personnel Management
The Operational Organization and Personnel Management
Planning
Strategic Planning
Environmental Scanning
Goal Setting
Forecasting
Implementation
Total Quality Management
Human Resources Development
Management by Objectives
Evaluation
Motivation and Productivity
Content Theories
Scientific Management
The Needs Hierarchy
Two-Factor Theory
Need Theory
Process Theories
Operant Conditioning
Expectancy Theory
Cognitive Realities and Productivity
Prospect and Attribution Theories
Equity and Exit-Voice-Loyalty-Neglect Theories
Communications
Feedback
Interview Preparation
Interview Techniques
Active Listening
Position Management
Career Systems
Rank-in-Person
Rank-in-Position
Job Analysis
Uses and Misuses of Job Analysis
The Job Analysis Process
Job Analysis Systems
Skills, Knowledge, and Abilities
Job Evaluation
The Job Evaluation Process
Job Evaluation Systems
Classification Wars
Staffing
Recruitment and Retention
Why Recruit?
Labor Markets
Recruitment Strategies
Recruitment Techniques
Recruitment, Reward, and Retention
Reemployment
Promotional Opportunities
Testing
Objects of Measurement
Tests
Exam Administration
Selection
Certification
Extra-Merit
Gamesmanship
Orientation
Compensation
Strategic Pay
Attract, Retain, Motivate
Competitiveness
Retention
Social and Ethical Concerns
Pay Structure
Design and Administration
Wage and Salary Surveys
Pay Scales
Broadbanding
Pay Policies
Pay-for-Performance
Skill-Based Pay
Gain Sharing
Benefits
Health Care
Health Insurance
Employee Assistance Programs
Cost Containment
Retirement and Pensions
Retirement Income
Health and Family Considerations
Other Rewards
Communication
Performance Appraisal
Designing Appraisal Systems
Performance Appraisal Criteria
Why Do We Appraise?
What Do We Appraise?
When Do We Appraise?
Who Does the Appraising?
Subjective Techniques
The Nonappraisal
The Essay
The Graphic Rating Scale
Checklists and Forced Choice
Mixed Standards
Interpersonal Comparison Techniques
Ranking
Forced Distribution
Objective Techniques
Behaviorally Anchored Rating Scales
Management by Objectives Appraisal
Appraisal Error
Organizational Error
Structural Error
Rater Error
Training and Development
Managing Training and Development Operations
Assessing Training Needs
Adult Learning Theory
Evaluating Training and Development
Methods of Training and Development
On-the-Job Methods
Information Presentation Methods
Action-Based Methods
Employee Rights
Grievance and Discipline
The Grievance Process
The Discipline Process
Problem Employees
Job Rights
Public Values
Employment-at-Will
Personal Rights
Political Activities and Patronage
The Pursuit of Happiness
Harassment
Workplace Violence
Privacy
Civil Society
Dissent and Whistle-Blowing
Public Employee Liability
Labor Relations and Negotiations
Unions
Collective Bargaining
The Contract
Wage-and-Effort Bargain
Public Sector Issues
Conflict Resolution
Strikes and Lockouts
Negotiation Preparation
The Negotiation Process
Mediation
Arbitration
Exercises
Job Analysis
Job Evaluation
Strategic Planning (Brainstorming)
Human Resource Planning (Cutback Management)
Hiring
Performance Appraisal
Negotiation (Collective Bargaining)
References
Index
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