EXCELLENCE IN BUS.COMM.-W/CD >

Name: EXCELLENCE IN BUS.COMM.-W/CD >
Availability: OutOfStock
ISBN: 9780130193551

ISBN-10: 0130193550

ISBN-13: 9780130193551

Edition: 1st

Authors: THILL

List price: $67.72

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For courses in Business Communication and Business Writing. This text presents the dynamics of business communication with a lively, conversational writing style that takes students inside leading companies to (1) learn the basic principles of business communication, (2) understand important communication issues, and (3) profit from up-to-date discussions of the latest developments. The goal is to successfully demonstrate how business communication works in the world, helping students to understand the concepts behind effective communication while they develop and refine their own skills. The first Canadian edition by Ava Cross retains the dynamic features of the original but adds a further…

Book details

List price: $67.72
Edition: 1st
Publisher: PEARSON
Publication date: 1/1/2001




Foundations Of Business Communication



Communicating Successfully in an Organization



Understanding Business Communication



Communicating Interculturally



Communicating Through Technology



The Writing Process



Planning Business Messages



Composing Business Messages



Revising Business Messages



Letters, Memos, And Other Brief Messages



Writing Direct Requests



Writing Routine, Good-News, and Goodwill Messages



Writing Bad-News Messages



Writing Persuasive Messages



Reports And Proposals



Writing Short Reports



Planning Long Reports



Completing Formal Reports and Proposals



Employment Messages



Writing RÃ©sumÃ©s and Application Letters



Interviewing for Employment and Following Up



Oral Communication



Listening, Interviewing, and Conducting Meetings



Giving Speeches and Oral Presentations



Format and Layout of Business Documents



Documentation of Reports Sources


Handbook: Fundamentals of Grammar and Usage


Correction symbols appear on the inside covers for easy reference


References