ITIL Service Design 2011

Name: ITIL Service Design 2011
Availability: InStock
ISBN: 9780113313051

ISBN-10: 0113313055

ISBN-13: 9780113313051

Edition: 2nd 2011

Authors: The Stationery Office, Stationery Office

List price: $185.00

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Description:

The Service Design phase of the ITIL Service Lifecycle uses business requirements to create services and their supporting practices. This edition updates design principles for applications, infrastructure, processes and resources, As well as sourcing models. Service managers will also find guidance on the engineering of sound requirements, supplier management and design considerations for outsourcing.

Book details

List price: $185.00
Edition: 2nd
Copyright year: 2011
Publisher: Stationery Office, The
Publication date: 7/29/2011
Binding: Paperback
Pages: 456
Size: 8.50" wide x 11.00" long x 1.00" tall
Weight: 3.850
Language: English