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| Foreword | |
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| Introduction | |
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| The Road to Rio: A Brief History of the International Conferences on Competition and Ownership in Land Passenger Transport | |
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| Workshop Reports | |
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| Performance Based Contracts: Theme A | |
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| Competition and Regulation: Theme B | |
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| Regulatory and Planning Tools: Theme C | |
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| Institutional Frameworks: Theme D | |
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| Service Quality and Pricing: Theme E | |
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| Performance Data and Measurement: Theme F | |
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| Performance Based Contracts | |
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| Patronage Incentives in Urban Public Transport Contracts - Appraisal of Practice and Experience to Date | |
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| Implementing Performance-Based Quality Contracts in the Bus Sector: Growing Patronage and Post-Transitional Arrangements | |
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| Performance Based Contracts in Public Transportation: The Melbourne Experience | |
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| Determining Optimal Bus Service Provision: The Role of Quality in the Service Mix | |
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| Experience with Quality Contracts in Public Transport in Norway | |
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| First Experiences with Tendering at the Tactical Level (Service Design) in Dutch Public Transport | |
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| Competition and Regulation | |
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| Regulatory Policy Developments in the Australasian Urban Public Transport Sector | |
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| Selected Issues in Competition and Ownership in Public Bus Transport Operations in South Africa | |
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| Competition in Dutch Public Transport | |
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| Key Factors for Boosting the Bus Transport Market in Medium-Size Towns | |
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| Local Railway Reform in Lombardy: Paving the Way to Competition | |
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| Competition or Complementarity: Regulatory Options for Urban Road Transit in Brazilian Cities | |
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| Chinese Railway Reforms at a Crossroads | |
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| Regulatory and Planning Tools | |
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| Rail Regulation and Control in Britain-Where Next? | |
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| Knowledge Management and Policy Formulation for Public-Private Partnerships in the Public Transport Sector | |
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| Demand and Supply of Public Transport - The Problem of Cause and Effect | |
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| Measuring Technical Efficiency in North and South American Railways using a Stochastic Frontier Model: An International Comparison | |
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| Transit and Paratransit Competition: A Tool for Predicting Passenger Response to Price Competition | |
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| Where Does Demand for Public Transport Stand? | |
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| Institutional Frameworks | |
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| The Evolution of Organisational Forms in European Public Transport During the Last 15 Years | |
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| Bus Franchising in Developing Countries: Recent World Bank Experience | |
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| Recent Evolution in the Bus and Coach Industry and its Economic Fundamentals | |
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| Institutional Frameworks, Regulatory Agencies and the Land Passenger Transport Industry: Reflections on Recent Evolutions | |
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| A Functional Model for an Urban Passenger Transport Authority | |
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| Informal Public Transport: The Pioneering Solution of Ribeirao Preto, SP, Brazil-The "Leva e Traz" Project | |
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| Regionalisation of Passenger Railway Transport: Experiences from France and Italy | |
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| The Reform of Local Public Transport in Italy: The Roman Case | |
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| Service Quality and Pricing | |
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| Incentives for the Public Sector to Provide Commuter Transport Services: A Look into Helsinki MA Commuting | |
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| Suggestions for the Improvement of the Quality of Services of Collective Transportation | |
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| Transport Service Quality and Social Responsibility through Relationship Marketing | |
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| Performance Data and Measurement | |
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| Is the Current Ownership Structure of the British Bus Industry Capable of Meeting Public Policy Objectives? | |
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| Performance Data and Measurement: Outcomes and Trends from Brazilian Railway Privatisation | |
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| Performance Indicators in Urban Transport: The Texas Governor's Business Council Process | |
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| Technical Efficiency versus Technical Change - The British Passenger Train Operators | |
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| Bidding Procedure in Brazilian Urban Bus Systems: The Case of Belo Horizonte | |
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