Secrets of Software Quality Forty Innovations from IBM

Name: Secrets of Software Quality Forty Innovations from IBM
Price: 9.8 USD
Availability: InStock
ISBN: 9780079117953

ISBN-10: 0079117953

ISBN-13: 9780079117953

Edition: 1995

Authors: Craig Kaplan

List price: $49.00

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Description:

This work features 40 innovations used by IBM, many of which originated at IBM and are being made public. The book/disk combination should arm software managers, systems administrators, CIOs and project leaders with the technical and managerial expertise they need to achieve high-quality software standards. Based on the Malcolm Baldrige Award criteria and drawing from the experience of IBM's largest software development lab, the authors describe current techniques, 13 process innovations, 15 new tools and technologies, and strategies developed by IBM for maintaining and improving quality.

Book details

List price: $49.00
Copyright year: 1995
Publisher: McGraw-Hill Companies, The
Binding: Hardcover
Pages: 383
Size: 7.50" wide x 9.50" long x 0.75" tall
Weight: 1.980
Language: English

Preface
Acknowledgments
Introduction	p. 1
Assessing an Organization's Stage of Quality Maturity	p. 17
Stage 1: Awareness	p. 31
Starting a Cultural Transformation	p. 41
Quality Education and Leadership	p. 63
Understanding and Stretching the Development Process	p. 79
Technologies for Gaining Awareness	p. 92
Stage 2: Coping	p. 114
Organizational Catalysts for Quality Improvement	p. 121
Process Assessment with ISO 9000	p. 141
Improving the Software Development Process	p. 149
Statistical Approaches to Software Quality Improvement	p. 171
Stage 3: Management	p. 188
Transforming Quality into Business as Usual	p. 195
Creating a Self-Improving Software Development Process	p. 212
Computerizing Teamwork	p. 233
Computerizing the Software Development Process	p. 251
New Paradigms for Software Development	p. 260
Stage 4: Integration	p. 282
Ensuring Quality for the Future	p. 288
Quality Knows No Boundaries	p. 303
Experimental Quality Improvement Technologies	p. 313
Creating Your Own Quality Improvement Program	p. 334
Appendix	p. 347
Index	p. 377
Table of Contents provided by Blackwell. All Rights Reserved.