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| Preface | |
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| Why Study Ethics? | |
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| Learning Objectives | |
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| Discussion Case: The LIBOR Scandal: Is It Ok If Everyone Does It? | |
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| Discussion Questions | |
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| Why Study Business Ethics? | |
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| Values and Ethics: Doing Good and Doing Well | |
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| The Nature and Goals of Business Ethics | |
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| Business Ethics and the Law | |
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| Ethics and Ethos | |
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| Morality, Virtues, and Social Ethics | |
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| Ethical Perspectives: Managers and Other Stakeholders | |
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| A Model for Ethical Decision Making | |
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| Reflections on the Chapter Discussion Case | |
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| Chapter Review Questions | |
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| Ethical Theory and Business | |
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| Learning Objectives | |
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| Discussion Case: AIG Bonuses and Executive Salary Caps | |
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| Discussion Questions | |
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| Introduction | |
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| Ethical Relativism and Reasoning in Ethics | |
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| Modern Ethical Theory: Utilitarian Ethics | |
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| Challenges to Utilitarianism | |
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| Utilitarianism and Business Policy | |
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| Principle-Based Ethics | |
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| Virtue Ethics | |
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| Summary and Review | |
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| Reflections on the Chapter Discussion Case | |
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| Chapter Review Questions | |
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| Corporate Social Responsibility | |
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| Learning Objectives | |
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| Discussion Case: Walmart | |
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| Discussion Questions | |
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| Introduction | |
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| The Economic Model of Corporate Social Responsibility | |
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| Critical Assessment of the Economic Model: The Utilitarian Defense | |
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| Critical Assessment of the Economic Model: The Private Property Defense | |
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| The Philanthropic Model of Corporate Social Responsibility | |
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| Modified Version of the Economic Model: The Moral Minimum | |
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| The Stakeholder Model of Corporate Social Responsibility | |
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| Strategic Model of Corporate Social Responsibility: Sustainability | |
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| Summary and Review | |
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| Reflections on the Chapter Discussion Case | |
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| Chapter Review Questions | |
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| Corporate Culture, Governance, and Ethical Leadership | |
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| Learning Objectives | |
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| Discussion Case: Goldman Sachs's "Toxic Culture" | |
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| Discussion Questions | |
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| Introduction | |
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| What is Corporate Culture? | |
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| Culture and Ethics | |
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| Ethical Leadership and Corporate Culture | |
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| Effective Leadership and Ethical Leadership | |
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| Building a Values-Based Corporate Culture | |
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| Mandating and Enforcing Ethical Culture: The Federal Sentencing Guidelines | |
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| Reflections on the Chapter Discussion Case | |
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| Chapter Review Questions | |
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| The Meaning and Value of Work | |
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| Learning Objectives | |
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| Discussion Case: Social Enterprises and Social Entrepreneurs | |
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| Discussion Questions | |
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| Introduction | |
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| The Meanings of Work | |
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| The Value of Work | |
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| Conventional Views of Work | |
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| The Human Fulfillment Model | |
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| The Liberal Model of Work | |
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| Business's Responsibility for Meaningful Work | |
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| Reflections on the Chapter Discussion Case | |
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| Chapter Review Questions | |
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| Moral Rights in the Workplace | |
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| Learning Objectives | |
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| Discussion Case: Electronic Privacy at Work | |
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| Discussion Questions | |
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| Introduction: Employee Rights | |
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| The Right to Work | |
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| Employment at Will | |
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| Due Process in the Workplace | |
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| Participation Rights | |
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| Employee Health and Safety | |
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| Privacy in the Workplace | |
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| Reflections on the Chapter Discussion Case | |
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| Chapter Review Questions | |
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| Employee Responsibilities | |
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| Learning Objectives | |
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| Discussion Case: Conflicts of Interests in Subprime Mortgages and at Goldman Sachs and Enron | |
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| Discussion Questions | |
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| Introduction | |
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| The Narrow View of Employee Responsibilities: Employees as Agents | |
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| Professional Ethics and the Gatekeeper Function | |
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| Managerial Responsibility and Conflicts of Interest | |
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| Trust and Loyalty in the Workplace | |
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| Responsibilities to Third Parties: Honesty, Whistle-Blowing, and Insider Trading | |
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| Reflections on the Chapter Discussion Case | |
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| Chapter Review Questions | |
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| Marketing Ethics: Product Safety and Pricing | |
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| Learning Objectives | |
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| Discussion Case: Life-Cycle Responsibility for Products | |
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| Discussion Questions | |
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| Introduction: Marketing and Ethics | |
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| Ethical Issues in Marketing: An Overview | |
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| Ethical Responsibility for Products: From Caveat Emptor to Negligence | |
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| Strict Product Liability | |
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| Ethics and Pricing | |
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| Reflections on the Chapter Discussion Case | |
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| Chapter Review Questions | |
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| Marketing Ethics: Advertising and Target Marketing | |
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| Learning Objectives | |
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| Discussion Case: Predatory Lending: Subprime Mortgages and Credit Cards | |
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| Discussion Questions | |
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| Introduction: Ethics of Sales, Advertising, and Product Placement | |
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| Regulating Deceptive and Unfair Sales and Advertising | |
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| Marketing Ethics and Consumer Autonomy | |
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| Targeting the Vulnerable: Marketing and Sales | |
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| Reflections on the Chapter Discussion Case | |
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| Chapter Review Questions | |
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| Business's Environmental Responsibilities | |
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| Learning Objectives | |
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| Discussion Case: Sustainable Business | |
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| Discussion Questions | |
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| Corporate Social Responsibility and the Environment | |
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| Business's Responsibility as Environmental Regulation | |
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| Business Ethics and Sustainable Economics | |
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| Business Ethics in the Age of Sustainable Development | |
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| The "Business Case" for Sustainability | |
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| Reflections on the Chapter Discussion Case | |
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| Chapter Review Questions | |
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| Diversity and Discrimination | |
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| Learning Objectives | |
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| Discussion Case: Chick-fil-A and Same-Sex Marriage | |
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| Discussion Questions | |
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| Introduction: Diversity and Equality | |
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| Discrimination, Equal Opportunity, and Affirmative Action | |
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| Preferential Treatment in Employment | |
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| Arguments Against Preferential Hiring | |
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| Arguments in Support of Preferential Hiring | |
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| Sexual Harassment in the Workplace | |
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| Reflections on the Chapter Discussion Case | |
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| Chapter Review Questions | |
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| International Business and Globalization | |
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| Learning Objectives | |
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| Discussion Case: Business in a Global Setting | |
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| Discussion Questions | |
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| Introduction | |
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| Ethical Relativism and Cross-Cultural Values | |
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| Cross-Cultural Values and International Rights | |
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| Globalization and International Business | |
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| Globalization and the Poor | |
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| "Race to the Bottom" | |
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| Democracy, Cultural Integrity, and Human Rights | |
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| Reflections on the Chapter Discussion Case | |
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| Chapter Review Questions | |
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| Photo Credits | |
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| Index | |