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ABC's of Relationship Selling Through Service

ISBN-10: 0078028930
ISBN-13: 9780078028939
Edition: 12th 2013
List price: $169.99 Buy it from $17.89
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Description: ABC’s of Relationship Selling 12etrains readers on a specific, yet generic, step-by-step selling process that is universal in nature. This edition presents a sales process or system in a logical sequence, more than any other text in the market: from  More...

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Book details

List price: $169.99
Edition: 12th
Copyright year: 2013
Publisher: McGraw-Hill Education
Publication date: 11/1/2012
Binding: Paperback
Pages: 528
Size: 7.75" wide x 10.00" long x 0.75" tall
Weight: 2.310
Language: English

ABC’s of Relationship Selling 12etrains readers on a specific, yet generic, step-by-step selling process that is universal in nature. This edition presents a sales process or system in a logical sequence, more than any other text in the market: from planning and the approach, to closing and follow-up for exceptional customer service. The goal of this text has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and how the steps within the selling process interact with one another. This market leader text brings a comfortable and familiar approach to the Selling discipline.

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