Communicating at Work Principles and Practices for Business and the Professions

ISBN-10: 0073385174
ISBN-13: 9780073385174
Edition: 10th 2010
List price: $64.99 Buy it from $7.58
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Book details

List price: $64.99
Edition: 10th
Copyright year: 2010
Publisher: McGraw-Hill Higher Education
Publication date: 11/1/2009
Binding: Paperback
Pages: 544
Size: 8.00" wide x 10.00" long x 1.00" tall
Weight: 2.332
Language: English

Ronald B. Adler is Associate Professor of Communication at Santa Barbara City College, where he specializes in organizational and interpersonal communication. He is the author ofConfidence in Communication: A Guide to Assertive and Social Skillsand coauthor ofUnderstanding Human Communication, Interplay: the Process of Interpersonal Communicationas well as the widely used textLooking Out/Looking In. He is a consultant for a number of corporate, professional, and government clients and leads workshops in such areas as conflict resolution, presentational speaking, team building, and interviewing.

Jeanne Marquardt Elmhorst has been involved in communication studies for over 15 years. She received her master's degree from the University of Wisconsin-Stevens Point, then traveled and taught in Asia for three years, sparking her interest in intercultural communication. She has taught at the University of Albuquerque and the University of New Mexico. She is currently an instructor at Albuquerque TVI Community College, where her courses reflect the variety in the communication discipline: business and professional, organizational, listening, gender, intercultural, and interpersonal. Jeanne also provides training for business and government clients.

Basics of Business and Professional Communication
Communicating at Work
Communication, Culture, and Work
Personal Skills
Listening
Verbal and Nonverbal Messages
Interpersonal Skills
Interviewing
Principles of Interviewing
Types of Interviews
Working in Groups
Working in Teams
Effective Meetings
Making Effective Presentations
Developing and Organizing the Presentation
Verbal and Visual Support in Presentations
Delivering the Presentation
Types of Business Presentations
Sample Presentations
Business Writing

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