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| Foundations | |
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| Practical Speaking Personal Reasons for Developing Speaking Skills Professional Reasons for Developing Speaking Skills Public Reasons for Developing Speaking Skills The Public Speaking Transaction Preview Summary Checking Your Understanding: Exercises and Activities Notes | |
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| Self-Assessment: How Much Experience Do You Have Speaking? | |
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| Your First Speech First Things First Preparing Your Speech Organizing Your Speech Presenting Your Speech Summary Check Your Understanding: Exercises and Activities Notes | |
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| Speaking Of... Brainstorming for Topics | |
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| In Their Own Words: Speech of Introduction, "Who Am I?" by Jonathan Studebaker | |
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| In Their Own Words: Storytelling Speech, "Moving Forward" by Montana Kellmer | |
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| Managing Speech Anxiety Physical Arousal and Speech Anxiety The Psychology of Arousal and Performance Why Some People Are More Anxious Than Others Stage One: Managing Anxiety Before You Speak Stage Two: Managing Anxiety During Your Speech Summary Check Your Understanding: Exercises and Activities Notes | |
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| Self-Assessment: How Anxious Are You About Public Speaking? | |
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| Self-Assessment: Thumbs Up, Thumbs Down | |
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| Self-Assessment: What Are the Sources of Your Speech Anxiety? | |
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| Ethical Speaking and Listening Basic Ethical Questions Ethical Norms for Public Speakers Special Issues for Speakers Ethical Norms for Listeners Summary Check Your Understanding: Exercises and Activities Notes | |
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| Considering Diversity: Culture and Credit | |
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| Self Assessment: Is It Acceptable for a Speaker to.. | |
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| Speaking of... Codes of Conduct for Public Speaking | |
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| Speaking of... Copyright | |
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| Between Audience and Speaker | |
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| Listening Everyday Importance of Listening The Process of Listening Obstacles to Listening The Model Listener Rules of the Road: Improving Your Listening Skills Summary Check Your Understanding: Exercises and Activities Notes | |
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| Considering Diversity: Listening in High- and Low-Context Cultures | |
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| Self-Assessment: How Well Do You Listen? | |
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| Speaking of... Listening to Feedback from the Audience | |
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| Adapting to Your Audience The Rhetorical Situation Goals and Specific Purpose The Audience Learning About Your Audience Confronting Constraints Summary Check Your Understanding: Exercises and Activities Notes | |
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| In Their Own Words: Patrick Murphy | |
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| In Their Own Words: Mary Fisher Speaks Out on AIDS | |
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| In Their Own Words: Carolyn McCarthy’s Journey | |
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| Considering Diversity: Between Two Cultures: Tomoko Mukawa | |
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| Self-Assessment: How Collectivistic or Individualistic Are You? | |
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| Speaking of... Madam President, Nichola D. Gutgold | |
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| Speaking of... Connecting with Generation Me | |
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| Speaking of... Surveying Your Audience | |
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| Putting Theory Into Practice | |
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| Researching Your Message Why Do Research? Researching from Your Computer The Library Interviews Using Your Research Summary Check Your Understanding: Exercises and Activities Notes | |
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| Speaking of... When Google Misfires | |
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| Speaking of... Orally Citing Sources by Christine Hanlon | |
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| Supporting Your Message Claims Grounds Warrants Summary Check Your Understanding: Exercises and Activities Notes | |
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| Speaking of... Numerical Data | |
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| Organizing Messages Focusing on the Audience Organizing the Body of the Speech Introducing the Speech Concluding the Speech Preparing the Formal Outline Preparing Speaker’s Notes Summary Check Your Understanding: Exercises and Activities Notes | |
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| Speaking of... Organizational Patterns | |