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ABC's of Relationship Selling w/ACT! Express CD-ROM

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ISBN-10: 0073203157

ISBN-13: 9780073203157

Edition: 8th 2005 (Revised)

Authors: Charles M. Futrell

List price: $122.19
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Book details

List price: $122.19
Edition: 8th
Copyright year: 2005
Publisher: McGraw-Hill Higher Education
Binding: Mixed Media
Size: 7.75" wide x 9.75" long x 0.75" tall
Weight: 2.244
Language: English

Selling as a Profession
The Life, Times, and Career of the Professional Salesperson
Social, Ethical, and Legal Issues in Selling
Preparation For Relationship Selling
The Psychology of Selling: Why People Buy
Communication for Relationship Building: It’s Not All Talk
Sales Knowledge: Customers, Products, Technologies
The Relationship Selling Process
Prospecting: The Lifeblood of Selling
Planning the Sales Call Is a Must!
Carefully Select Which Sales Presentation Method to Use
Begin Your Presentation Strategically
Elements of a Great Sales Presentation
Welcome Your Prospects Objections
Closing Begins the Relationship
Service and Follow-Up for Customer Retention
Careers in Selling
Time, Territory, and Self-Management: Keys to Success
Table of Contents provided by Publisher. All Rights Reserved.