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Interpersonal Skills in Organizations

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ISBN-10: 0072881399

ISBN-13: 9780072881394

Edition: 2nd 2006 (Revised)

Authors: Karen O. Dowd, Suzanne de Janasz, Beth Schneider, Hans J. Morgenthau

List price: $97.19
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Description:

Interpersonal Skills in Organizations, 2nd Edition, by deJanasz, Dowd, and Schneider takes a fresh, thoughtful look at the key skills necessary for personnel and managerial success in organizations today. Chock-full of exercises, cases and group activities, the book employs an experiential approach suitable for all student audiences. The book is broken up into 4 distinct sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly depending on the instructor's preference and student-audience need.
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Book details

List price: $97.19
Edition: 2nd
Copyright year: 2006
Publisher: McGraw-Hill Companies, The
Binding: Paperback
Pages: 416
Size: 8.25" wide x 10.50" long x 0.75" tall
Weight: 1.782
Language: English

Interpersonal Effectiveness: Understanding Yourself
Journey into Self-awareness
Self-disclosure and Trust
Establishing Goals by Identifying Values and Ethics
Self-management
Interpersonal Effectiveness: Understanding and Working with Others
Understanding and Working with Diverse Others
The Importance and Skill of Listening
Conveying Verbal Messages
Persuading Individuals and Audiences
Understanding and Working in Teams
Negotiation
Building Teams and Work Groups
Managing Conflict
Achieving Business Results through Effective Meetings
Facilitating Team Success
Making Decisions and Solving Problems Creatively
Leading Individuals and Groups
Power and Politicking
Networking and Mentoring
Coaching and Providing Feedback for Improved Performance
Leading and Empowering Self and Others
Project Management