| |
| |
| |
| Purchasing and Supply Management | |
| |
| |
| Purchasing and Supply Management | |
| |
| |
| Definitions | |
| |
| |
| Supply and Logistics | |
| |
| |
| The Size of an Organization's Spend and Financial Significance | |
| |
| |
| Supply Contribution | |
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| |
| The Operational versus Strategic Contribution of Supply | |
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| |
| The Direct and Indirect Contribution of Supply | |
| |
| |
| Decision Making in the Supply Management Context | |
| |
| |
| The Differences between Commercial and Consumer Acquisition | |
| |
| |
| Supply Qualifications and Associations | |
| |
| |
| Challenges Facing Purchasing and Supply Management over the Next Decade | |
| |
| |
| Technology | |
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| |
| Supply Chain Management | |
| |
| |
| Measurement | |
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| |
| Growth and Influence | |
| |
| |
| Effective Contribution to Corporate Success | |
| |
| |
| The Organization of This Text | |
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| |
| Conclusion | |
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| |
| Questions for Review and Discussion | |
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| |
| References | |
| |
| |
| Addresses | |
| |
| |
| Cases | |
| |
| |
| |
| Custom Equipment | |
| |
| |
| |
| Roger Gray | |
| |
| |
| |
| Cottrill Inc. | |
| |
| |
| |
| Supply Organization | |
| |
| |
| Objectives of Supply Management | |
| |
| |
| Organizational Structures for Supply Management | |
| |
| |
| Small and Medium-Sized Organizations | |
| |
| |
| Specialization within the Supply Function | |
| |
| |
| Large Organizations | |
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| |
| Centralized Supply Structure | |
| |
| |
| Decentralized Supply Structure | |
| |
| |
| Hybrid Supply Structure | |
| |
| |
| Structure for Direct and Indirect Spend | |
| |
| |
| Managing Organizational Change in Supply | |
| |
| |
| Organizing the Supply Group | |
| |
| |
| The Chief Purchasing Officer (CPO) | |
| |
| |
| Profile of the CPO | |
| |
| |
| CPO Trends | |
| |
| |
| Reporting Relationship | |
| |
| |
| Supply Activities and Responsibilities | |
| |
| |
| What Is Acquired | |
| |
| |
| Supply Chain Activities | |
| |
| |
| Type of Involvement | |
| |
| |
| Involvement in Corporate Activities | |
| |
| |
| Influence of the Industry Sector on Supply Activities | |
| |
| |
| Supply Teams | |
| |
| |
| Leading and Managing Teams | |
| |
| |
| Cross-Functional Supply Teams | |
| |
| |
| Teams with Supplier Participation | |
| |
| |
| Teams with Customer Participation | |
| |
| |
| Co-location of Supply with Internal Customers | |
| |
| |
| Co-location of Suppliers in the Buying Organization | |
| |
| |
| Supplier Councils | |
| |
| |
| Supply Councils | |
| |
| |
| Consortia | |
| |
| |
| Conclusion | |
| |
| |
| Questions for Review and Discussion | |
| |
| |
| References | |
| |
| |
| Cases | |
| |
| |
| |
| Duchess University | |
| |
| |
| |
| Roger Haskett | |
| |
| |
| |
| Supply Processes | |
| |
| |
| The Supply Management Process | |
| |
| |
| Strategy and Goal Alignment | |
| |
| |
| Ensuring Process Compliance | |
| |
| |
| Steps in the Supply Process | |
| |
| |
| |
| Recognition of Need | |
| |
| |
| |
| Description of the Need | |
| |
| |
| Types of Requisitions | |
| |
| |
| Flow of the Requisition | |
| |
| |
| Early Supply and Supplier Involvement | |
| |
| |
| |
| Identification of Potential Sources | |
| |
| |
| Issuing an RFx | |
| |
| |
| Linking Organizational and Category Strategy | |
| |
| |
| |
| Supplier Selection and Determination of Terms | |
| |
| |
| |
| Preparation and Placement of the Purchase Order | |
| |
| |
| Format and Routing | |
| |
| |
| |
| Follow-Up and Expediting | |
| |
| |
| Cost and Benefits | |
| |
| |
| |
| Receipt and Inspection of Goods | |
| |
| |
| Eliminating or Reducing Inspection | |
| |
| |
| |
| Invoice Clearing and Payment | |
| |
| |
| Aligning Supply and Accounts Payable | |
| |
| |
| Cash Discounts and Late Invoices | |
| |
| |
| Streamlining the Receiving, Invoicing, and Payment Process | |
| |
| |
| |
| Maintenance of Records and Relationships | |
| |
| |
| Linking Data to Decisions | |
| |
| |
| Managing Supplier Relationships | |
| |
| |
| A Supply Process Flowchart | |
| |
| |
| Rush and Small-Value Orders | |
| |
| |
| Rush or Emergency Orders | |
| |
| |
| Small-Value Orders and Efficiency Tools | |
| |
| |
| Policy and Procedure Manual | |
| |
| |
| Conclusion | |
| |
| |
| Questions for Review and Discussion | |
| |
| |
| References | |
| |
| |
| Cases | |
| |
| |
| |
| Mike Wesley | |
| |
| |
| |
| UIL Inc. | |
| |
| |
| |
| Southeastern University | |
| |
| |
| |
| Information Systems and Technology | |
| |
| |
| Information Management | |
| |
| |
| Information Systems | |
| |
| |
| Information System Technology Use in Supply Management | |
| |
| |
| Software | |
| |
| |
| Commonly Used Technology Tools | |
| |
| |
| Electronic Communication | |
| |
| |
| Electronic Data Interchange (EDI) | |
| |
| |
| eXtensible Markup Language (XML) | |
| |
| |
| Intranets and Extranets | |
| |
| |
| E-Marketplaces | |
| |
| |
| Electronic or Online Catalogs | |
| |
| |
| RFID | |
| |
| |
| Online Auctions | |
| |
| |
| Reverse Auctions | |
| |
| |
| When to Use Reverse Auctions | |
| |
| |
| Conducting Reverse Auction Events | |
| |
| |
| Ethical Issues with Reverse Auctions | |
| |
| |
| Potential Problems with Using Online Auctions | |
| |
| |
| Implications for Supply | |
| |
| |
| Conclusion | |
| |
| |
| Glossary of Terms | |
| |
| |
| Questions for Review and Discussion | |
| |
| |
| References | |
| |
| |
| Cases | |
| |
| |
| |
| Cable and Wireless plc (A) | |
| |
| |
| |
| Establishing E-Business Standards at Deere & Company | |
| |
| |
| |
| Hemingway College | |
| |
| |
| |
| Quality, Specification, and Service | |
| |
| |
| Determination of Need | |
| |
| |
| Early Supply and Supplier Involvement | |
| |
| |
| Methods of Description | |
| |
| |
| Description by Brand | |
| |
| |
| "Or Equal" | |
| |
| |
| Description by Specification | |
| |
| |
| Description by Engineering Drawing | |
| |
| |
| Miscellaneous Methods of Description | |
| |
| |
| Combination of Descriptive Methods | |
| |
| |
| Sources of Specification Data | |
| |
| |
| Standardization and Simplification | |
| |
| |
| Quality, Suitability, and Best Buy | |
| |
| |
| Quality | |
| |
| |
| Suitability | |
| |
| |
| Reliability | |
| |
| |
| Quality Dimensions | |
| |
| |
| "Best Buy" | |
| |
| |
| Determining the "BestBuy" | |
| |
| |
| The Cost of Quality | |
| |
| |
| Continuous Improvement | |
| |
| |
| ISO 9000 Quality Standards and the Malcolm Baldrige Award | |
| |
| |
| Total Quality Management (TQM) | |
| |
| |
| Quality Function Deployment (QFD) | |
| |
| |
| Inspection and Testing | |
| |
| |
| Testing and Samples | |
| |
| |
| Inspection | |
| |
| |
| Quality Assurance and Quality Control | |
| |
| |
| Process Control | |
| |
| |
| Adjustments and Returns | |
| |
| |
| Supplier Certification | |
| |
| |
| Service | |
| |
| |
| Conclusion | |
| |
| |
| Questions for Review and Discussion | |
| |
| |
| References | |
| |
| |
| Cases | |
| |
| |
| |
| Bright Technology International | |
| |
| |
| |
| Air Quality Systems Inc. | |
| |
| |
| |
| Synergy Metals Inc. | |
| |
| |
| |
| Quantity and Inventory | |
| |
| |
| Inventory Management | |
| |
| |
| Functions and Forms of Inventories | |
| |
| |
| The Functions of Inventory | |
| |
| |
| The Forms of Inventory | |
| |
| |
| Inventory Function and Form Framework | |
| |
| |
| Managing Supply Chain Inventories | |
| |
| |
| ABC Classification | |
| |
| |
| Costs of Inventories | |
| |
| |
| Forecasting | |
| |
| |
| Forecasting Techniques | |
| |
| |
| Determining Order Quantities and Inventory Levels | |
| |
| |
| Fixed-Quantity Models | |
| |
| |
| Fixed-Period Models | |
| |
| |
| Probabilistic Models and Service Coverage | |
| |
| |
| Buffer or Safety Stocks and Service Levels | |
| |
| |
| Material Requirements Planning (MRP) | |
| |
| |
| MRP Inputs | |
| |
| |
| MRP Lot Sizing | |
| |
| |
| Modern MRP Systems | |
| |
| |
| Supply Implications of MRP | |
| |
| |
| Lean Supply and JIT | |
| |
| |
| Kanban Systems | |
| |
| |
| JIT and Inventory Management | |
| |
| |
| JIT Implications for Supply Management | |
| |
| |
| Conclusion | |
| |
| |
| Questions for Review and Discussion | |
| |
| |
| References | |
| |
| |
| Cases | |
| |
| |
| |
| Connecticut Circuit Manufacturers | |
| |
| |
| |
| Abbey Paquette | |
| |
| |
| |
| Sedgman Steel | |
| |
| |
| |
| Transportation and Delivery | |
| |
| |
| Organization for Logistics Decisions | |
| |
| |
| FOB Terms and Incoterms | |
| |
| |
| Transportation | |
| |
| |
| Supply's Involvement in Transportation | |
| |
| |
| Transportation Regulation and Deregulation | |
| |
| |
| Transportation Carriers | |
| |
| |
| Motor Carriers | |
| |
| |
| Rail Carriers and Intermodal | |
| |
| |
| Air Carriers | |
| |
| |
| Water Carriers | |
| |
| |
| Pipelines | |
| |
| |
| Selection of Mode and Carrier | |
| |
| |
| Rates and Pricing | |
| |
| |
| Other Transportation Service Providers | |
| |
| |
| Documentation in Freight Shipments | |
| |
| |
| Freight Audits | |
| |
| |
| Expediting and Tracing Shipments | |
| |
| |
| Developing a Transportation and Logistics Strategy | |
| |
| |
| Conclusion | |
| |
| |
| Questions for Review and Discussion | |
| |
| |
| References | |
| |
| |
| Cases | |
| |
| |
| |
| Great Western Bank | |
| |
| |
| |
| Geo Products | |
| |
| |
| |
| Penner Medical Products | |
| |
| |
| |
| Price | |
| |
| |
| Relation of Cost to Price | |
| |
| |
| Meaning of Cost | |
| |
| |
| How Suppliers Establish Price | |
| |
| |
| The Cost Approach | |
| |
| |
| The Market Approach | |
| |
| |
| Government Influence on Pricing | |
| |
| |
| Legislation Affecting Price Determination | |
| |
| |
| Types of Purchases | |
| |
| |
| Raw Materials/Sensitive Commodities | |
| |
| |
| Special Items | |
| |
| |
| Standard Production Items | |
| |
| |
| Small-Value Items | |
| |
| |
| The Use of Quotations and Competitive Bidding | |
| |
| |
| Firm Bidding | |
| |
| |
| Determination of Most Advantageous Bid | |
| |
| |
| Collusive Bidding | |
| |
| |
| The Problem of Identical Prices | |
| |
| |
| Provision for Price Changes | |
| |
| |
| Contract Cancellation | |
| |
| |
| Forward Buying and Commodities | |
| |
| |
| Forward Buying versus Speculation | |
| |
| |
| Organizing for Forward Buying | |
| |
| |
| Control of Forward Buying | |
| |
| |
| The Commodity Exchanges | |
| |
| |
| Limitations of the Exchanges | |
| |
| |
| Hedging | |
| |
| |
| Sources of Information Regarding Price Trends | |
| |
| |
| Conclusion | |
| |
| |
| Questions for Review and Discussion | |
| |
| |
| References | |
| |
| |
| Cases | |
| |
| |
| |
| MasTech Inc. | |
| |
| |
| |
| Chevron Corporation: The PC Selection Team (Abridged) | |
| |
| |
| |
| Commodity Purchasing Game | |
| |
| |
| |
| Price Forecasting Exercise | |
| |
| |
| |
| Cost Management, Discounts, and Negotiation | |
| |
| |
| Cost Management | |
| |
| |
| Total Cost of Ownership | |
| |
| |
| Target Pricing | |
| |
| |
| The Learning Curve or Manufacturing Progress Function | |
| |
| |
| Activity-Based Costing | |
| |
| |
| Discounts | |
| |
| |
| Cash Discounts | |
| |
| |
| Trade Discounts | |
| |
| |
| Multiple Discounts | |
| |
| |
| Quantity Discounts | |
| |
| |
| The Price-Discount Problem | |
| |
| |
| Quantity Discounts and Source Selection | |
| |
| |
| Cumulative or Volume Discounts | |
| |
| |
| Negotiation | |
| |
| |
| Negotiation Strategy and Practice | |
| |
| |
| Framework for Planning and Preparing for Negotiation | |
| |
| |
| Conclusion | |
| |
| |
| Questions for Review and Discussion | |
| |
| |
| References | |
| |
| |
| Cases | |
| |
| |
| |
| Deere Cost Management | |
| |
| |
| |
| McMichael Inc. | |
| |
| |
| |
| Supplier Selection | |
| |
| |
| The Supplier Selection Decision | |
| |
| |
| Decision Trees | |
| |
| |
| Identifying Potential Sources | |
| |
| |
| Information Sources | |
| |
| |
| The Evaluation of Potential Sources | |
| |
| |
| Technical, Engineering, and Manufacturing and Distribution Strengths | |
| |
| |
| Management and Financial Evaluation | |
| |
| |
| Supplier Evaluation Methods | |
| |
| |
| Informal and Semiformal Evaluation and Rating | |
| |
| |
| Formal Supplier Evaluation and Rating | |
| |
| |
| Linking Sourcing with Strategy | |
| |
| |
| Single versus Multiple Sourcing | |
| |
| |
| Manufacturer versus Distributor | |
| |
| |
| Geographical Location of Sources | |
| |
| |
| Supplier Size | |
| |
| |
| Social, Political, and Environmental Concerns | |
| |
| |
| Joint Purchasing with Supplier | |
| |
| |
| Purchasing for Company Personnel | |
| |
| |
| Risk Assessment | |
| |
| |
| Strategy Development | |
| |
| |
| Conclusion | |
| |
| |
| Questions for Review and Discussion | |
| |
| |
| References | |
| |
| |
| Cases | |
| |
| |
| |
| Quotech Inc. | |
| |
| |
| |
| Bid Evaluation | |
| |
| |
| |
| Somers Office Products Inc. | |
| |
| |
| |
| Investment Recovery | |
| |
| |
| North American Environmental Initiatives | |
| |
| |
| ISO 14000 Environmental Standards | |
| |
| |
| Benefits of Effective Disposal | |
| |
| |
| Categories of Material for Disposal | |
| |
| |
| Excess or Surplus Materials | |
| |
| |
| Obsolete Material or Equipment | |
| |
| |
| Rejected End Products | |
| |
| |
| Scrap Material | |
| |
| |
| Waste | |
| |
| |
| Hazardous Waste | |
| |
| |
| Responsibility for Material Disposal | |
| |
| |
| Keys to Profitable Disposal | |
| |
| |
| Disposal Channels | |
| |
| |
| Disposal Procedures | |
| |
| |
| Selecting the Right Disposal Partner | |
| |
| |
| Conclusion | |
| |
| |
| Questions for Review and Discussion | |
| |
| |
| References | |
| |
| |
| Cases | |
| |
| |
| |
| Miltec Inc. | |
| |
| |
| |
| Ornex | |
| |
| |
| |
| Supply Law and Ethics | |
| |
| |
| Legal Authority | |
| |
| |
| Personal Liability | |
| |
| |
| Authority of Suppliers' Representatives | |
| |
| |
| The Uniform Commercial Code | |
| |
| |
| The Purchase Order Contract | |
| |
| |
| Acceptance of Orders | |
| |
| |
| Purchases Made Orally-Statute of Frauds | |
| |
| |
| Inspection | |
| |
| |
| Acceptance and Rejection of Goods | |
| |
| |
| Warranties | |
| |
| |
| Title to Purchased Goods | |
| |
| |
| Protection against Price Fluctuations | |
| |
| |
| Cancellation of Orders and Breach of Contract | |
| |
| |
| Common Law and the Purchase of Services | |
| |
| |
| E-Commerce and the Law | |
| |
| |
| Electronic Signatures | |
| |
| |
| Uniform Electronic Transactions Act | |
| |
| |
| Antitrust and E-Marketplaces | |
| |
| |
| Intellectual Property Laws | |
| |
| |
| Copyright Law | |
| |
| |
| Patents | |
| |
| |
| Trademarks | |
| |
| |
| Industrial Design | |
| |
| |
| Geographical Indication | |
| |
| |
| Product Liability | |
| |
| |
| Alternative Dispute Resolution | |
| |
| |
| Commercial Arbitration | |
| |
| |
| Mediation | |
| |
| |
| Internal Escalation | |
| |
| |
| The Sarbanes-Oxley Act | |
| |
| |
| Ethics | |
| |
| |
| Perceptions and Conflict of Interest | |
| |
| |
| Gifts and Gratuities | |
| |
| |
| Promotion of Positive Relationships with Suppliers | |
| |
| |
| Reciprocity | |
| |
| |
| Social Responsibility | |
| |
| |
| Conclusion | |
| |
| |
| Questions for Review and Discussion | |
| |
| |
| References | |
| |
| |
| Cases | |
| |
| |
| |
| Brassco | |
| |
| |
| |
| Lancaster Life Insurance Co. | |
| |
| |
| |
| Research and Metrics | |
| |
| |
| Organizing for Supply Research | |
| |
| |
| Full-Time or Part-Time Research Positions | |
| |
| |
| Cross-Functional Teams | |
| |
| |
| Supply Research Opportunities | |
| |
| |
| Purchased Materials, Products, or Services | |
| |
| |
| Value Analysis | |
| |
| |
| Target Costing | |
| |
| |
| Commodities | |
| |
| |
| Suppliers | |
| |
| |
| Relationship Classification | |
| |
| |
| Supply Processes | |
| |
| |
| Assessing Research Results | |
| |
| |
| Supply Planning Process | |
| |
| |
| Supply Budgets | |
| |
| |
| Performance Measurement Systems | |
| |
| |
| The Value of Supply Metrics | |
| |
| |
| The Challenges | |
| |
| |
| Measuring Supplier Performance | |
| |
| |
| Key Supplier Performance Indicators | |
| |
| |
| Supply Management Performance Metrics | |
| |
| |
| Establishing Metrics | |
| |
| |
| Efficiency Metrics | |
| |
| |
| Effectiveness Metrics | |
| |
| |
| Operating Reports | |
| |
| |
| Validating Results | |
| |
| |
| Appraising Team Performance | |
| |
| |
| Supply Performance Benchmarking | |
| |
| |
| Conclusion | |
| |
| |
| Questions for Review and Discussion | |
| |
| |
| References | |
| |
| |
| Cases | |
| |
| |
| |
| City of Granston | |
| |
| |
| |
| Industrial Products Corporation (IPC) | |
| |
| |
| |
| Global Supply | |
| |
| |
| The Importance of Global Supply | |
| |
| |
| Reasons for Global Purchasing | |
| |
| |
| Potential Problem Areas | |
| |
| |
| Incoterms | |
| |
| |
| Information Sources for Locating and Evaluating International Suppliers | |
| |
| |
| Global Sourcing Organizations | |
| |
| |
| Intermediaries | |
| |
| |
| Countertrade | |
| |
| |
| Barter/Swaps | |
| |
| |
| Offset Arrangements | |
| |
| |
| Counterpurchase | |
| |
| |
| Buyback/Compensation | |
| |
| |
| Switch Trade | |
| |
| |
| Foreign Trade Zones | |
| |
| |
| Foreign Trade Zones Compared with Bonded Warehouses | |
| |
| |
| Maquiladoras | |
| |
| |
| TIBs and Duty Drawbacks | |
| |
| |
| Free Trade Agreements | |
| |
| |
| Conclusion | |
| |
| |
| Questions for Review and Discussion | |
| |
| |
| References | |
| |
| |
| Cases | |
| |
| |
| |
| Global Pharmaceuticals Ltd. | |
| |
| |
| |
| Andrew Morton | |
| |
| |
| |
| Public Supply Management | |
| |
| |
| Characteristics of Public Supply | |
| |
| |
| Source of Authority | |
| |
| |
| Budgetary Restrictions/Limitations | |
| |
| |
| Outside Pressures | |
| |
| |
| Government Programs | |
| |
| |
| Interest Costs | |
| |
| |
| Inspection | |
| |
| |
| Transportation and Logistics | |
| |
| |
| Past Performance and Switching Cost | |
| |
| |
| Transparency and Confidentiality | |
| |
| |
| Importance of Specifications | |
| |
| |
| Acquisition Procedures | |
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| The Bid Process | |
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| Military Supply | |
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| Firm-Fixed-Price (FFP) Contract | |
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| Cost-Plus-Fixed-Fee (CPFF) Contract | |
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| Cost-No-Fee (CNF) Contract | |
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| Cost-Plus-Incentive-Fee (CPIF) Contract | |
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| State, Local, and Municipal Supply | |
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| Cooperative or Consortium Purchasing | |
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| Governmentwide and Cooperative Contracts | |
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| Local-Bidder Preference Laws | |
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| Model Procurement Code | |
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| Public Supply Changes | |
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| Use of Electronic/Internet-Based Systems | |
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| Involvement in Services Spend | |
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| Multiyear Contracts | |
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| Privatization | |
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| Simplified Acquisition Procedures | |
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| Commercial Practices | |
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| Conclusion | |
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| Questions for Review and Discussion | |
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| References | |
| |
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| Cases | |
| |
| |
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| TriCity | |
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| |
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| Fairview School Board | |
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| Capital Goods | |
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| The Challenge of Procuring Capital Assets | |
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| |
| New Technology-New Equipment | |
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| Equipment Classification | |
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| Challenges of Equipment Buying | |
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| Sourcing and Supply Issues | |
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| Design and R&D Considerations | |
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| Engineering Service | |
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| Importance of Cost Factors | |
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| Life Cycle Costing or Total Cost of Ownership | |
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| Budgeting Procedures | |
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| Sourcing and Selection | |
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| Legal Issues | |
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| Disposition of Obsolete or Replaced Equipment | |
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| |
| Reasons for Buying Used Equipment | |
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| |
| Sales Contract Terms | |
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| |
| Leasing Equipment | |
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| |
| Advantages and Disadvantages of Leasing | |
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| |
| Types of Leases | |
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| Categories of Leasing Companies | |
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| |
| Lessor Evaluation | |
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| |
| The Acquisition of Technology | |
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| |
| The Acquisition of Construction | |
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| |
| Risks in the Construction Process | |
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| |
| Approaches to Construction Acquisition | |
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| |
| On-Site Considerations in Construction | |
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| |
| Sustainable Building | |
| |
| |
| Supply's Involvement in Construction | |
| |
| |
| Conclusion | |
| |
| |
| Questions for Review and Discussion | |
| |
| |
| References | |
| |
| |
| Cases | |
| |
| |
| |
| Mark Appleton | |
| |
| |
| |
| Casson Construction | |
| |
| |
| |
| Services | |
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| Services | |
| |
| |
| Significance of Services Spend | |
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| |
| What Makes Services Different? | |
| |
| |
| Supply Involvement | |
| |
| |
| A Framework for Analyzing Services | |
| |
| |
| Value of the Service | |
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| |
| Degree of Repetitiveness | |
| |
| |
| Degree of Tangibility | |
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| |
| Direction of the Service | |
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| |
| Production of the Service | |
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| |
| Nature of the Demand | |
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| |
| Nature of Service Delivery | |
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| |
| Degree of Standardization | |
| |
| |
| Skills Required for the Service | |
| |
| |
| The Acquisition Process for Services | |
| |
| |
| Need Recognition and Description | |
| |
| |
| Analysis of Supply Alternatives | |
| |
| |
| The Purchase Agreement | |
| |
| |
| Service Contract Administration | |
| |
| |
| Developing a Services Sourcing Strategy | |
| |
| |
| Outsourcing and Managing Third-party Service Providers | |
| |
| |
| Expanding Supply's Involvement | |
| |
| |
| Process Steps | |
| |
| |
| Conclusion | |
| |
| |
| Questions for Review and Discussion | |
| |
| |
| References | |
| |
| |
| Cases | |
| |
| |
| |
| Erica Carson | |
| |
| |
| |
| Talbot County School Board | |
| |
| |
| |
| Hampton Manor | |
| |
| |
| |
| Make or Buy, Insourcing, and Outsourcing | |
| |
| |
| Make or Buy | |
| |
| |
| Reasons for Make Instead of Buy | |
| |
| |
| Reasons for Buying Outside | |
| |
| |
| The Gray Zone in Make or Buy | |
| |
| |
| Subcontracting | |
| |
| |
| Insourcing and Outsourcing | |
| |
| |
| Insourcing | |
| |
| |
| Outsourcing | |
| |
| |
| Outsourcing Purchasing and Logistics | |
| |
| |
| Purchasing's Role in Outsourcing | |
| |
| |
| Conclusion | |
| |
| |
| Questions for Review and Discussion | |
| |
| |
| References | |
| |
| |
| Cases | |
| |
| |
| |
| B&L Inc. | |
| |
| |
| |
| Rondot Automotive | |
| |
| |
| |
| Husort Manufacturing | |
| |
| |
| |
| Supplier Relations | |
| |
| |
| Purchaser-Supplier Relations | |
| |
| |
| Supplier Goodwill | |
| |
| |
| The Purchaser-Supplier Satisfaction Matrix | |
| |
| |
| Tools and Techniques for Moving Positions | |
| |
| |
| Purchaser-Supplier Relationship Management | |
| |
| |
| Supplier Ranking | |
| |
| |
| Partnerships | |
| |
| |
| Sematech's Partnering Perspective | |
| |
| |
| Early Supplier Involvement (ESI)/Early Purchasing Involvement (EPI) | |
| |
| |
| Partner Selection | |
| |
| |
| The Longer Time Perspective | |
| |
| |
| Co-location/In-plants | |
| |
| |
| Strategic Alliances | |
| |
| |
| Concerns about Partnerships | |
| |
| |
| Reverse Marketing/Supplier Development | |
| |
| |
| Supply Chain Management | |
| |
| |
| Supply Networks | |
| |
| |
| Conclusion | |
| |
| |
| Questions for Review and Discussion | |
| |
| |
| References | |
| |
| |
| Cases | |
| |
| |
| |
| Plastic Cable Clips | |
| |
| |
| |
| Loren Inc. | |
| |
| |
| |
| Strategy in Purchasing and Supply Management | |
| |
| |
| Levels of Strategic Planning | |
| |
| |
| Major Challenges in Setting Supply Objectives and Strategies | |
| |
| |
| Strategic Planning in Purchasing and Supply Management | |
| |
| |
| Major Supply Strategy Areas | |
| |
| |
| Risk Management | |
| |
| |
| Supply Interruptions and Delays | |
| |
| |
| Changes in Prices | |
| |
| |
| Reputational Risk | |
| |
| |
| Managing Supply Risks | |
| |
| |
| The Corporate Context | |
| |
| |
| Strategic Components | |
| |
| |
| What? | |
| |
| |
| Quality? | |
| |
| |
| How Much? | |
| |
| |
| Who? | |
| |
| |
| When? | |
| |
| |
| What Price? | |
| |
| |
| Where? | |
| |
| |
| How? | |
| |
| |
| Why? | |
| |
| |
| What is Happening in Purchasing and Supply Management | |
| |
| |
| Conclusion | |
| |
| |
| Questions for Review and Discussion | |
| |
| |
| References | |
| |
| |
| Cases | |
| |
| |
| |
| Spartan Heat Exchangers Inc. | |
| |
| |
| |
| Sabor Inc. | |
| |
| |
| |
| Iowa Elevators | |
| |
| |
| Indexes | |
| |
| |
| Case Index | |
| |
| |
| Subject Index | |