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Operations Management

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ISBN-10: 0072869054

ISBN-13: 9780072869057

Edition: 8th 2005

Authors: William J. Stevenson

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Description:

Operations Management, 7/e surveys the field of operations in both the services and manufacturing sectors. Provides enhanced coverage from the strategies of designing a product or service, through the processes and systems of making and delivering the product, and controlling the operations. All the standard topics are covered with concepts and supporting examples, problems, cases, and appropriate current news clips and readings. Stevenson highlights the very important role Operations plays in today's business world with concise coverage of concepts such as JIT, TQM, supply chain management with more thorough integration of services and increased use of real world examples. All basic…    
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Book details

Edition: 8th
Copyright year: 2005
Publisher: McGraw-Hill Companies, The
Binding: Hardcover
Pages: 871
Language: English

Dr. Stevenson is an associate professor of Decision Sciences in the College of Business at Rochester Institute of Technology. He teaches graduate and undergraduate courses in production/operations management, management science, quality concepts, and quality applications. He is the author of textbooks in management science, statistics, as well as production/operations management. His articles have appeared in Management Science and Decision Sciences. He also serves as a consultant to the New York State Regents External Degree program. His current research interests are in quality applications. Dr. Stevenson received a bachelor's degree in industrial engineering, and an M.B.A. and a Ph.D. in…