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Overview and Opportunity Identification/Selection | |
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The Menu | |
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Setting | |
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Why Is This an Important Field of Study? | |
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Are There Special Slants We as Students Should Be Aware of? | |
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OK, So What Is a New Product? | |
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What about New Services, Business-to-Business Products, and International Products? | |
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On What Basic Ideas or Concepts Is This Field of Activity Built? | |
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Don't Most Real Innovations Come from Small Firms and Inventors? | |
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Is New Products Management an Art or a Science? | |
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Does This Field of Activity Have a Unique Vocabulary? | |
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Does The Field of New Products Offer Careers? | |
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Given All of This, What Will We Be Doing in This Book? | |
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Does All This Actually Work? | |
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Summary | |
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Applications | |
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The New Products Process | |
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Setting | |
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"It Doesn't Work That Way" | |
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The Highlighter Saga | |
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The Basic New Products Process | |
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The Concept Life Cycle | |
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What about New-to-the-World Products? | |
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Closing Thoughts about the New Products Process | |
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Summary | |
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Applications | |
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Case: Merck | |
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Case: Nabisco Snackwell's | |
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Opportunity Identification and Selection: Strategic Planning for New Products | |
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Setting | |
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Why Have Strategic Planning? | |
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A Strategy for a "Company within a Company" | |
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New Product Strategy Inputs | |
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The Product Innovation Charter | |
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A World on How to Prepare a Product Innovation Charter | |
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The New Product's Strategic Fit | |
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Other Issues That Arise in the Process of Creating Charters | |
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Summary | |
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Applications | |
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Case: New Product Strategy at Kellogg | |
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Case: Microsoft Windows 95 | |
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Concept Generation | |
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Preparation and Alternatives | |
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Setting | |
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Preparation | |
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The Concept | |
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Two Basic Approaches | |
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Gathering Concepts Already Created | |
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Summary | |
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Applications | |
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Case: Concept Generation in the Toy Industry | |
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Problem-Based Ideation | |
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Setting | |
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The Overall System of Internal Concept Generation | |
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Gathering the Problems | |
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Solving the Problems | |
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Summary | |
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Applications | |
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Case: Campbell's IQ Meals | |
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Case: Earning Organizational Respect | |
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Analytical Attribute Approaches: Introduction and Perceptual Mapping | |
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Setting | |
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What, And Why, Are Analytical Attribute Techniques? | |
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Gap Analysis | |
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Summary | |
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Applications | |
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Case: AT&T Magicphone Phone-Fax-Copier (A) | |
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Analytical Attribute Approaches: Trade-Off Analysis and Qualitative Techniques | |
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Setting | |
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Trade-Off Analysis | |
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Qualitative Techniques | |
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Dimensional Analysis | |
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Checklists | |
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Relationships Analysis | |
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Analogy | |
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Summary | |
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Applications | |
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Case: Rubbermaid Inc. | |
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Concept/Project Evaluation | |
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The Concept Evaluation System | |
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Setting | |
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What's Going on in the New Products Process? | |
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The Cumulative Expenditures Curve | |
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Planning the Evaluation System | |
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The A-T-A-R Model | |
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Further Uses of the A-T-A-R Model | |
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Summary | |
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Applications | |
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Case: Concept Development Corporation | |
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Case: The G5 Doll | |
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Concept Testing | |
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Setting | |
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The Importance of Up-Front Evaluations | |
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The Product Innovation Chapter | |
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Market Analysis | |
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Initial Reaction | |
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Concept Testing and Development | |
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Considerations in Concept Testing Research | |
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Customer Preferences and Benefit Segments | |
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Conjoint Analysis in Concept Testing | |
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Conclusions | |
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Summary | |
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Applications | |
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Case: Wolverine Car Wash | |
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Case: AT&T Magicphone Phone-Fax-Copier (B) | |
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The Full Screen | |
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Setting | |
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Purposes of the Full Screen | |
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Screening Alternatives | |
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The Scoring Model | |
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Summary | |
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Applications | |
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Case: Wilson Sporting Goods (A) | |
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Sales Forecasting and Financial Analysis | |
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Setting | |
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Sales Forecasting for New Products | |
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Problems with Sales Forecasting | |
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Actions by Managers to Handle These Problems | |
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Return to the PIC | |
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Summary | |
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Applications | |
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Case: Bay City Electronics | |
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Bay City Appendix: Financial Analysis for New Products | |
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Product Protocol | |
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Setting | |
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Review | |
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Purposes of the Protocol | |
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Protocol's Specific Contents | |
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Protocol and Quality Function Deployment (QFD) | |
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Some Warnings about the Difficulty of the Protocol Process | |
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Summary | |
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Applications | |
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Case: Wilson Sporting Goods (B) | |
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Development | |
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Design | |
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Setting | |
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What Is Design? | |
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The Role of Design in the New Products Process | |
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Product Architecture | |
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Industrial Design, and the Industrial Designer | |
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Prototype Development | |
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Managing the Interfaces in the Design Process | |
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Improving the Interfaces in the Design Process | |
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Summary | |
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Applications | |
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Case: Gillette MACH3 | |
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Development Team Management | |
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Setting | |
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What Is a Team? | |
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Structuring the Team | |
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Building a Team | |
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Managing the Team | |
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Summary | |
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Applications | |
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Case: Marko Products | |
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Special Issues in Development | |
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Setting | |
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Speed to Market | |
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The Role of Marketing during Development | |
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The Role of Top Management During Development | |
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Functional Interface Management | |
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New Service Development | |
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Global Considerations | |
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Summary | |
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Applications | |
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Case: Ford Mondeo | |
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Case: Europa International | |
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Product Use Testing | |
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Setting | |
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What Is Product Use Testing? | |
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Is Product Use Testing Really Necessary? | |
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Knowledge Gained from Product Use Testing | |
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Decisions in Product Use Testing | |
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Special Problems | |
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Summary | |
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Applications | |
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Case: Product Use Testing for New Consumer Nondurables | |
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Launch | |
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Strategic Launch Planning | |
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Setting | |
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The Strategic Givens | |
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Revisiting the Strategic Goals | |
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Strategic Platform Decisions | |
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The Target Market Decision | |
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Product Positioning | |
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Creating Unique Value for the Chosen Target | |
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Branding and Brand Management | |
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Packaging | |
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Summary | |
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Applications | |
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Case: Iridium | |
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Case: AT&T Magicphone Phone-Fax-Copier (C) | |
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Implementation of the Strategic Plan | |
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Setting | |
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The Launch Cycle | |
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Launch Tactics | |
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Alliances | |
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A-T-A-R Requirements | |
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Summary | |
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Applications | |
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Case: Spiralloy, Inc. | |
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Case: The Advanced Photo System (APS) | |
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Market Testing: Pseudo Sale Methods | |
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Setting | |
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Where We Are Today | |
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The Marketing Testing Decision | |
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Methods of Market Testing | |
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Pseudo Sale Methods | |
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Summary | |
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Applications | |
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Case: The 7-Eleven Frito Pie | |
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Market Testing Continued: Controlled Sale and Full Sale | |
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Setting | |
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Controlled Sale Methods | |
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Full Sale Methods | |
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Wrap-up on Market Testing Methodologies | |
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Summary | |
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Applications | |
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Case: Pepsico--Pepsi-Kona and Pepsi One | |
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Case: Square D Remote Lamp Dimmer | |
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Launch Management | |
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Setting | |
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What We Mean by Launch Management | |
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A Sample Launch Management Plan | |
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Objections to Launch Management | |
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No Launch Management on Temporary Products | |
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Product Failure | |
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Summary | |
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Applications | |
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Case: Interfoods, Inc.: Valley Butter | |
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Public Policy Issues | |
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Setting | |
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Bigger Picture: A Cycle of Concerns | |
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Business Attitudes toward Product Issues | |
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Current Problem Areas | |
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Product Liability | |
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Environmental Needs | |
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Worthy Products | |
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Morality | |
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Monopoly | |
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Personal Ethics | |
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The Underlying Residual Issues | |
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What Are New Products Managers Doing about All This? | |
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Summary | |
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Applications | |
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Case: Napster | |
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Bibliography | |
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Sources of Ideas Already Generated | |
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Other Techniques of Concept Generation | |
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Small's Ideation Stimulator Checklist | |
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The Marketing Plan | |
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Guidelines for Evaluating a New Products Program | |
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Index | |