| |
| |
| Acknowledgments | |
| |
| |
| Introduction | |
| |
| |
| |
| What Is the BlackBerry? | |
| |
| |
| |
| The BlackBerry... and You! | |
| |
| |
| Business in the 21st Century | |
| |
| |
| Life in the 21st Century | |
| |
| |
| Enter the BlackBerry | |
| |
| |
| The BlackBerry and Your Business | |
| |
| |
| The BlackBerry and You | |
| |
| |
| |
| Explore the BlackBerry's Features | |
| |
| |
| The BlackBerry Handheld and Pager Models | |
| |
| |
| The BlackBerry 6000 Handheld Series | |
| |
| |
| The BlackBerry 7000 Handheld Series | |
| |
| |
| Features of the 6000 and 7000 Models | |
| |
| |
| PC Synchronization | |
| |
| |
| Wireless Connectivity | |
| |
| |
| Enterprise Edition | |
| |
| |
| Internet Edition | |
| |
| |
| E-mail | |
| |
| |
| Address Book | |
| |
| |
| Calendar | |
| |
| |
| Tasks and Alarms | |
| |
| |
| MemoPad | |
| |
| |
| Calculator | |
| |
| |
| Options | |
| |
| |
| Third-Party Solutions | |
| |
| |
| Applications and Games | |
| |
| |
| Are You Ready? | |
| |
| |
| |
| Get to Know the BlackBerry | |
| |
| |
| |
| Get to Know the BlackBerry Interface | |
| |
| |
| The BlackBerry...A First Look | |
| |
| |
| Getting to Know the BlackBerry Interface | |
| |
| |
| Home Icons | |
| |
| |
| Home Status Icons | |
| |
| |
| Keyboard Shortcuts | |
| |
| |
| Turning on Your BlackBerry for the First Time | |
| |
| |
| The BlackBerry Battery | |
| |
| |
| If the BlackBerry Will Not Turn On | |
| |
| |
| |
| Configure BlackBerry Options | |
| |
| |
| Checking Out BlackBerry Options | |
| |
| |
| Applications | |
| |
| |
| Auto On/Off | |
| |
| |
| Auto Text | |
| |
| |
| Date/Time | |
| |
| |
| Firewall | |
| |
| |
| Localization | |
| |
| |
| Message Services | |
| |
| |
| Network Settings | |
| |
| |
| Owner | |
| |
| |
| Profiles (Default) | |
| |
| |
| Screen/Keyboard | |
| |
| |
| Security | |
| |
| |
| Status | |
| |
| |
| Storage Mode | |
| |
| |
| |
| Use the BlackBerry Desktop Software | |
| |
| |
| Installing the BlackBerry Desktop Software | |
| |
| |
| Connecting the BlackBerry to the PC | |
| |
| |
| Using the Desktop Manager | |
| |
| |
| Backup and Restore | |
| |
| |
| Application Loader | |
| |
| |
| Intellisync | |
| |
| |
| |
| Communicate with the BlackBerry | |
| |
| |
| |
| Getting Started with E-mail | |
| |
| |
| Getting Connected with Your BlackBerry | |
| |
| |
| Getting Started with E-mail | |
| |
| |
| Composing and Sending E-mail | |
| |
| |
| Additional Composition Options | |
| |
| |
| Receiving and Reading E-mail | |
| |
| |
| Common E-mail Questions and Answers | |
| |
| |
| E-mail Keyboard Shortcuts | |
| |
| |
| |
| Managing E-mail | |
| |
| |
| Managing Messages | |
| |
| |
| Configuring Options | |
| |
| |
| Marking Messages | |
| |
| |
| Saving Messages | |
| |
| |
| Deleting Messages | |
| |
| |
| Searching Messages and Senders | |
| |
| |
| Message Menu Items | |
| |
| |
| Editing or Resending a Message | |
| |
| |
| Opening Attachments | |
| |
| |
| Inserting Symbols into E-mail Messages | |
| |
| |
| Inserting Accent and International Characters | |
| |
| |
| Quick Message Keyboard Tips | |
| |
| |
| Searching Messages | |
| |
| |
| |
| Use the Address Book | |
| |
| |
| Getting to Know Your Address Book | |
| |
| |
| Creating Address Book Entries | |
| |
| |
| Managing Addresses | |
| |
| |
| Viewing Addresses | |
| |
| |
| Editing Addresses | |
| |
| |
| Deleting Addresses | |
| |
| |
| Searching the Address Book | |
| |
| |
| Composing Messages | |
| |
| |
| Filtering Address Book Entries During Synchronization with PIM Applications | |
| |
| |
| |
| Browse the Wireless Internet | |
| |
| |
| The BlackBerry and the Internet | |
| |
| |
| Getting Started with the BlackBerry Browser | |
| |
| |
| Accessing Websites | |
| |
| |
| Working with Bookmarks | |
| |
| |
| Bookmark a Site | |
| |
| |
| Copy a Bookmark | |
| |
| |
| View Bookmark Subfolders | |
| |
| |
| Edit a Bookmark | |
| |
| |
| Web Browser Configuration | |
| |
| |
| |
| Personal Management Tools | |
| |
| |
| |
| Manage Your Business and Life with the BlackBerry Calendar | |
| |
| |
| Getting to Know the BlackBerry Calendar | |
| |
| |
| Day View | |
| |
| |
| Week View | |
| |
| |
| Month View | |
| |
| |
| Agenda View | |
| |
| |
| Configuring Calendar Options | |
| |
| |
| Managing Appointments | |
| |
| |
| Creating a New Appointment | |
| |
| |
| Viewing Appointments | |
| |
| |
| Editing an Appointment | |
| |
| |
| Deleting Appointments | |
| |
| |
| Synchronizing the BlackBerry Calendar | |
| |
| |
| Manual Synchronization | |
| |
| |
| Over-the-Air Synchronization | |
| |
| |
| |
| Organize Your Work and Time with BlackBerry Alarms and Tasks | |
| |
| |
| Configuring the BlackBerry Alarm | |
| |
| |
| Creating and Managing Tasks | |
| |
| |
| Checking Out the Tasks Interface | |
| |
| |
| Configuring Task Options | |
| |
| |
| Creating a New Task | |
| |
| |
| Editing a Task | |
| |
| |
| Changing a Task's Status | |
| |
| |
| Deleting a Task | |
| |
| |
| Helpful Keypad Shortcuts | |
| |
| |
| Synchronizing Tasks with Your Desktop PIM | |
| |
| |
| |
| Create Memos with MemoPad and Use the BlackBerry Calculator | |
| |
| |
| Recording Information with the BlackBerry MemoPad | |
| |
| |
| Creating a New Memo File | |
| |
| |
| Viewing Memos | |
| |
| |
| Editing Memos | |
| |
| |
| Deleting Memos | |
| |
| |
| Quick MemoPad Keyboard Shortcuts | |
| |
| |
| Synchronizing Memos with a Desktop PIM | |
| |
| |
| Using the BlackBerry Calculator | |
| |
| |
| Getting to Know the BlackBerry Calculator | |
| |
| |
| Using the Calculator | |
| |
| |
| Using Calculator Memory | |
| |
| |
| Performing Conversions | |
| |
| |
| |
| Use the BlackBerry Phone | |
| |
| |
| Get to Know the BlackBerry Phone | |
| |
| |
| Making a One-Time Call | |
| |
| |
| Adjusting Volume and Ending the Call | |
| |
| |
| Additional Calling Menu Options | |
| |
| |
| Answering a Call | |
| |
| |
| Working with Existing Calls | |
| |
| |
| Menu Options | |
| |
| |
| Configuration Options | |
| |
| |
| Using SMS | |
| |
| |
| |
| Sychronize and Extend the BlackBerry | |
| |
| |
| |
| Extending the BlackBerry | |
| |
| |
| Why Use Third-Party Solutions? | |
| |
| |
| PocketGenie | |
| |
| |
| Installing the PocketGenie | |
| |
| |
| Setting Up the Browser | |
| |
| |
| What's Available on the PocketGenie Home Screen | |
| |
| |
| Using the Pocket Internet | |
| |
| |
| Business Solutions | |
| |
| |
| APRIVA Wireless Point of Sale | |
| |
| |
| 724 Interactive | |
| |
| |
| MobiVoice | |
| |
| |
| PP 50MS | |
| |
| |
| QuickLink Pen | |
| |
| |
| I'm InTouch | |
| |
| |
| Print Me | |
| |
| |
| Mobile Enterprise Printing from HP | |
| |
| |
| ActiveNet Conversion Companion | |
| |
| |
| Itrezzo Integrated Messaging | |
| |
| |
| GoFigure Enterprise Solution | |
| |
| |
| Mobile Enterprise Strategy and Implementation | |
| |
| |
| FlowFinity Wireless | |
| |
| |
| WebFOCUS | |
| |
| |
| Octanewave Wireless Platform | |
| |
| |
| Consilient2 | |
| |
| |
| Covigo Mobile Platform | |
| |
| |
| Cysive Cymbio Interactive Server | |
| |
| |
| Dejima Direct Enterprise | |
| |
| |
| OneBridge Extended Systems | |
| |
| |
| ActiveRunner Enterprise Server | |
| |
| |
| HiddenMind Platform | |
| |
| |
| Idokorro Mobile Admin | |
| |
| |
| PeopleSoft Applications | |
| |
| |
| SAP on BlackBerry | |
| |
| |
| Siebel E-Business Applications | |
| |
| |
| Support.com Mobile Support Suite | |
| |
| |
| eAgency Wireless Exchange Platform | |
| |
| |
| Midcast | |
| |
| |
| Sona Broker | |
| |
| |
| QBS for BlackBerry | |
| |
| |
| |
| BlackBerry Applications and Fun Stuff | |
| |
| |
| The Basics of Software Download and Installation | |
| |
| |
| Downloading an Application | |
| |
| |
| Unzipping an Application | |
| |
| |
| Using Installer Applications | |
| |
| |
| Installing Applications on the BlackBerry | |
| |
| |
| Sites to Download Applications From | |
| |
| |
| Curt's Catalog of Applications, Utilities, and Games for the BlackBerry | |
| |
| |
| Applications | |
| |
| |
| Utilities | |
| |
| |
| Games | |
| |
| |
| |
| Surfing BlackBerry.net | |
| |
| |
| Accessing BlackBerry.net | |
| |
| |
| Checking Out Major Site Sections | |
| |
| |
| Products | |
| |
| |
| Solutions | |
| |
| |
| Purchasing | |
| |
| |
| Support | |
| |
| |
| Visiting Research In Motion | |
| |
| |
| |
| Solving Problems with Your BlackBerry | |
| |
| |
| Troubleshooting 101 | |
| |
| |
| Your Technical Support Line | |
| |
| |
| Solving Problems | |
| |
| |
| Operating System Problems | |
| |
| |
| Connectivity Problems | |
| |
| |
| Messaging Problems | |
| |
| |
| Application Problems | |
| |
| |
| BlackBerry Unit Problems | |
| |
| |
| Desktop Software Problems | |
| |
| |
| |
| Appendixes | |
| |
| |
| |
| Keyboard Shortcut Quick Reference | |
| |
| |
| Basic Commands | |
| |
| |
| Sending and Composing Mail Messages | |
| |
| |
| Reading Messages | |
| |
| |
| Message Inbox and Outbox Shortcuts | |
| |
| |
| Address Book | |
| |
| |
| Tasks | |
| |
| |
| Calendar | |
| |
| |
| MemoPad | |
| |
| |
| |
| An IT Overview of the BlackBerry on a Corporate Network | |
| |
| |
| System Requirements | |
| |
| |
| Key Features | |
| |
| |
| How the BlackBerry Works | |
| |
| |
| Getting to Know the Mobile Data Service | |
| |
| |
| BlackBerry Security | |
| |
| |
| Administration | |
| |
| |
| |
| Helpful Websites | |
| |
| |
| PDAStreet.com | |
| |
| |
| Tucows.com | |
| |
| |
| Internetnews.com/wireless | |
| |
| |
| ZDNet.com | |
| |
| |
| pdaBuzz.com | |
| |
| |
| Geek.com | |
| |
| |
| PCWorld.com | |
| |
| |
| Wireless.com | |
| |
| |
| Index | |