Preface | p. xi |
The Visible PC | p. 1 |
How the PC Works | p. 1 |
Input | p. 1 |
Processing | p. 2 |
Output | p. 2 |
Storage | p. 2 |
The Art of the PC Technician | p. 3 |
Essential Tools of the Trade and ESD Avoidance | p. 3 |
Tools of the Trade | p. 3 |
Avoiding Electrostatic Discharge | p. 4 |
Results of Electrostatic Discharge | p. 4 |
Anti-static Tools | p. 5 |
Recognize the Major Components of a PC | p. 7 |
CPU | p. 7 |
RAM | p. 8 |
Motherboard | p. 8 |
Case | p. 12 |
Power Supply | p. 13 |
Floppy Drive | p. 13 |
Hard Drive | p. 14 |
CD-ROM Drive | p. 16 |
Connectors | p. 18 |
DB Connectors | p. 18 |
DIN Connectors | p. 19 |
Centronics Connectors | p. 19 |
RJ Connectors | p. 19 |
BNC Connectors | p. 19 |
Audio Connectors | p. 20 |
USB Connectors | p. 20 |
FireWire Connectors | p. 21 |
All Kinds of Connectors | p. 22 |
Sound Cards | p. 22 |
Video Cards | p. 22 |
Network Cards | p. 23 |
Keyboard | p. 23 |
Mouse | p. 24 |
Modem | p. 25 |
Printer | p. 26 |
Joystick | p. 26 |
Chapter 1 Review | p. 27 |
Microprocessors | p. 32 |
CPU Core Components | p. 33 |
The Man in the Box | p. 33 |
External Data Bus | p. 33 |
Registers | p. 35 |
Clock | p. 37 |
Back to the External Data Bus | p. 40 |
Memory | p. 40 |
Memory Storage Options | p. 41 |
RAM: Random Access Memory | p. 42 |
Address Bus | p. 42 |
Modern CPUs | p. 46 |
Manufacturers | p. 47 |
CPU Packages | p. 48 |
The Pentium CPU: The Early Years | p. 50 |
Pentium Pro | p. 61 |
Later Pentium-Class CPUs | p. 62 |
Pentium II | p. 64 |
Pentium III | p. 66 |
Early AMD Athlon CPUs | p. 67 |
AMD "Thunderbird" Athlon CPUs | p. 68 |
AMD Duron | p. 68 |
Intel Pentium 4 | p. 69 |
AMD Athlon XP | p. 70 |
Specialty Processors | p. 70 |
Intel Xeon Processors | p. 71 |
64-Bit Processing | p. 72 |
Mobile Processors | p. 75 |
Installing CPUs | p. 77 |
Why Replace a CPU? | p. 77 |
Determining the Right CPU | p. 78 |
Buying a CPU | p. 79 |
Preparing to Install | p. 80 |
Inserting a Slot 1/Slot A CPU | p. 80 |
Inserting a PGA-Type CPU | p. 81 |
Testing Your New CPU | p. 83 |
The Art of Cooling | p. 84 |
Know Your CPUs | p. 84 |
Overclocking | p. 85 |
Chapter 2 Review | p. 87 |
RAM | p. 94 |
DRAM | p. 95 |
Organizing DRAM | p. 96 |
You Are a Byte Victim! | p. 96 |
RAM Sticks | p. 98 |
DIPPs | p. 99 |
30-Pin SIPPs | p. 99 |
30-Pin SIMMs | p. 100 |
SIMM Sticks and Parity | p. 100 |
Access Speed | p. 101 |
RAM Sticks, Part II | p. 102 |
72-Pin SIMMs | p. 102 |
Banking, Part I--Filling the Bus | p. 104 |
DIMM | p. 105 |
Improvements in DRAM Technology | p. 106 |
EDO | p. 106 |
SDRAM | p. 107 |
PC100/133 Standards | p. 107 |
ECC | p. 108 |
Double Pumping | p. 108 |
RDRAM | p. 108 |
DDR SDRAM | p. 110 |
Banking Part II--Dual-Channel Architecture | p. 111 |
Double-Sided SIMMs/DIMMs | p. 111 |
Installing RAM | p. 112 |
Do You Need RAM? | p. 112 |
Getting the Right RAM | p. 114 |
Installing SIMMs | p. 117 |
Installing DIMMs and RIMMs | p. 118 |
Installing SO DIMMs in Laptops | p. 118 |
The RAM Count | p. 118 |
Troubleshooting RAM | p. 119 |
Testing RAM | p. 120 |
MRAM | p. 121 |
Chapter 3 Review | p. 122 |
BIOS and CMOS | p. 128 |
The Function of BIOS | p. 129 |
Talking to the Keyboard | p. 130 |
BIOS and Its Relation to Memory Addressing | p. 133 |
All Hardware Needs BIOS | p. 135 |
CMOS Setup Utilities | p. 135 |
Updating CMOS: The Setup Program | p. 136 |
A Quick Tour Through a Typical CMOS Setup Program | p. 137 |
And the Rest of the CMOS Settings... | p. 140 |
Modern CMOS | p. 142 |
BIOS and Device Drivers | p. 145 |
Option ROM | p. 145 |
Device Drivers | p. 145 |
BIOS, BIOS, Everywhere! | p. 149 |
Power-On Self Test (POST) | p. 150 |
Before and During the Video Test: The Beep Codes | p. 150 |
Text Errors | p. 152 |
POST Cards | p. 152 |
The Boot Process | p. 153 |
Boot Configuration | p. 154 |
Chapter 4 Review | p. 155 |
Expansion Bus | p. 162 |
Structure and Function of the Expansion Bus | p. 163 |
PC Bus | p. 165 |
16-Bit ISA | p. 166 |
System Resources | p. 166 |
I/O Addresses | p. 167 |
Interrupt Requests | p. 172 |
Direct Memory Access (DMA) | p. 176 |
Memory Addresses | p. 179 |
Modern Expansion Bus | p. 180 |
False Starts | p. 181 |
PCI | p. 183 |
Installing Expansion Cards | p. 185 |
Knowledge | p. 185 |
Physical Installation | p. 185 |
Assigning Resources to the Card | p. 187 |
Device Drivers | p. 194 |
Verify | p. 195 |
Troubleshooting Expansion Cards | p. 196 |
Device Manager | p. 196 |
PCI-X and PCI-Express | p. 199 |
Chapter 5 Review | p. 202 |
Motherboards | p. 208 |
How Motherboards Work | p. 209 |
Types of Motherboards | p. 210 |
AT Motherboards | p. 210 |
The Need for a New Form Factor | p. 212 |
Enter ATX | p. 213 |
Chipset Varieties | p. 217 |
Functions, Features, and Expandability | p. 221 |
Upgrading and Installing Motherboards | p. 222 |
Choosing the Motherboard and Case | p. 222 |
Installing the Motherboard | p. 224 |
Wires, Wires, Wires | p. 225 |
Troubleshooting Motherboards | p. 226 |
Symptoms | p. 226 |
Techniques | p. 227 |
Options | p. 228 |
Chapter 6 Review | p. 230 |
Power Supplies | p. 236 |
Understanding Electricity | p. 237 |
Powering the PC | p. 239 |
Securing AC | p. 239 |
Supplying DC | p. 243 |
Cooling | p. 250 |
Troubleshooting Power | p. 252 |
When Power Supplies Die | p. 252 |
Fuses and Fire | p. 253 |
It Glows! | p. 254 |
Server Systems and the EPS12V Standard | p. 255 |
Active PFC | p. 255 |
Chapter 7 Review | p. 256 |
Floppy Drives | p. 262 |
Floppy Drive Basics | p. 263 |
Formatting | p. 263 |
Types of Disks | p. 264 |
Drive Size | p. 265 |
Installing Floppy Drives | p. 266 |
Inserting Ribbon Cables | p. 266 |
Determining Drive Letters | p. 267 |
Connectors | p. 268 |
Power | p. 268 |
CMOS | p. 269 |
Floppy Drive Maintenance and Troubleshooting | p. 271 |
Repairing Floppy Drives | p. 272 |
Other CMOS Options | p. 276 |
Radial Misalignment | p. 276 |
USB Floppy Drives | p. 277 |
USB Flash Memory Drives | p. 277 |
Chapter 8 Review | p. 278 |
Hard Drive Technologies | p. 283 |
Historical/Conceptual | p. 284 |
How Hard Drives Work | p. 284 |
Data Encoding | p. 284 |
Moving the Arms | p. 286 |
Geometry | p. 287 |
Hard Drive Interfaces | p. 289 |
Parallel ATA | p. 290 |
Serial ATA | p. 295 |
BIOS Support: Configuring CMOS and Installing Drivers | p. 297 |
CMOS | p. 297 |
Device Drivers | p. 305 |
Protecting Data with RAID | p. 306 |
Troubleshooting Hard Drive Installation | p. 311 |
Partitioning and Formatting Hard Drives | p. 312 |
Partitioning | p. 313 |
Formatting | p. 315 |
Beyond A+ | p. 316 |
Spindle (or Rotational) Speed | p. 317 |
S.M.A.R.T. | p. 317 |
Chapter 9 Review | p. 318 |
CD and DVD Media | p. 324 |
CD Media | p. 325 |
How CD-ROMs Work | p. 325 |
CD-ROM Formats | p. 326 |
CD-ROM Speeds | p. 327 |
CD-R | p. 327 |
CD-RW | p. 328 |
Music CDs | p. 330 |
DVD Media | p. 330 |
DVD-Video | p. 331 |
DVD Players | p. 332 |
DVD-ROM | p. 332 |
Recordable DVD | p. 332 |
Installing CD and DVD Media Drives | p. 333 |
Connections | p. 334 |
Device Drivers | p. 335 |
Device Manager | p. 336 |
Auto Insert Notification | p. 337 |
Applications | p. 339 |
Booting to CD-ROMs | p. 340 |
Troubleshooting | p. 341 |
Installation Issues | p. 341 |
Burning Issues | p. 343 |
Firmware Updates | p. 344 |
Color Books | p. 345 |
Chapter 10 Review | p. 346 |
Video | p. 352 |
CRT and LCD Displays | p. 353 |
CRT Monitors | p. 353 |
LCD Displays | p. 357 |
Common Features | p. 361 |
Power Conservation | p. 363 |
The Video Card | p. 363 |
Modes | p. 366 |
Resolution, Color Depth, and Memory Requirements | p. 366 |
Accelerated Graphics Port | p. 367 |
Graphics Processor | p. 369 |
Video Memory | p. 370 |
Installing and Configuring Video Software | p. 371 |
Drivers | p. 372 |
Using the Display Applet | p. 372 |
Working with Drivers | p. 374 |
3-D Graphics | p. 374 |
Troubleshooting Video | p. 380 |
External Adjustments | p. 380 |
Internal Adjustments | p. 380 |
Common Monitor Problems | p. 382 |
Video and CMOS | p. 384 |
Chapter 11 Review | p. 385 |
SCSI | p. 390 |
SCSI Chains | p. 391 |
SCSI IDs | p. 393 |
Termination | p. 395 |
SCSI Flavors | p. 396 |
SCSI-1 | p. 397 |
SCSI-2 | p. 397 |
SE, HVD, and LVD SCSI | p. 398 |
SCSI-3 | p. 399 |
Last Notes on Termination | p. 400 |
Bus Mastering | p. 401 |
SCSI Cables and Connectors | p. 401 |
SCSI Performance | p. 402 |
Troubleshooting SCSI | p. 403 |
Power and Connectivity | p. 404 |
Boot Firmware | p. 404 |
Memory Chips | p. 404 |
Storage | p. 404 |
I/O | p. 405 |
Device Drivers | p. 405 |
Costs and Benefits of SCSI | p. 406 |
SCSI vs. IDE | p. 406 |
Serial-Attached SCSI | p. 407 |
Chapter 12 Review | p. 408 |
Sound | p. 414 |
How Sound Works in a PC | p. 415 |
Sound-Capture Basics | p. 415 |
Recorded Sound Formats | p. 416 |
Playing Sounds | p. 416 |
MIDI | p. 416 |
Other File Formats | p. 417 |
Video | p. 418 |
Applications | p. 418 |
Streaming Media | p. 418 |
Getting the Right Sound Card | p. 419 |
Processor Capabilities | p. 419 |
Speaker Support | p. 420 |
Recording Quality | p. 420 |
Jacks | p. 421 |
Extra Features | p. 421 |
Audio Cables | p. 422 |
Speakers | p. 422 |
Installing a Sound Card in a Windows System | p. 425 |
Physical Installation | p. 425 |
Installing Drivers | p. 426 |
Installing Sound Programs | p. 426 |
Installing Applications | p. 428 |
Troubleshooting Sound | p. 429 |
Hardware Problems | p. 429 |
Configuration Problems | p. 430 |
Application Problems | p. 430 |
Sound Card Benchmarking | p. 430 |
Chapter 13 Review | p. 432 |
Portable PCs | p. 436 |
Portable Computing Devices | p. 437 |
Desktop Replacements | p. 437 |
Desktop Extenders | p. 438 |
PDAs | p. 438 |
Enhance and Upgrade the Portable PC | p. 441 |
PC Cards | p. 442 |
Limited-Function Ports | p. 443 |
General-Purpose Ports | p. 443 |
The Modular Laptop | p. 446 |
Managing and Maintaining Portables | p. 449 |
Batteries | p. 449 |
Power Management | p. 451 |
Cleaning | p. 454 |
Heat | p. 455 |
Centrino Technology | p. 456 |
ExpressCard | p. 456 |
Chapter 14 Review | p. 457 |
Printers | p. 464 |
Printer Technologies | p. 465 |
Impact Printers | p. 465 |
Inkjet Printers | p. 466 |
Dye-Sublimation Printers | p. 466 |
Thermal Printers | p. 467 |
Laser Printers | p. 468 |
Critical Components of the Laser Printer | p. 468 |
Printer Languages | p. 471 |
Printer Connectivity | p. 472 |
The Laser Printing Process | p. 476 |
The Physical Side | p. 476 |
The Electronic Side of the Process | p. 477 |
Installing a Printer in Windows | p. 478 |
Setting Up Printers | p. 479 |
Troubleshooting Printers | p. 481 |
General Troubleshooting Issues | p. 481 |
Troubleshooting Inkjet Printers | p. 483 |
Troubleshooting Laser Printers | p. 484 |
DOT4 | p. 488 |
Chapter 15 Review | p. 489 |
Networking | p. 498 |
Networking Technologies | p. 499 |
Packets/Frames and NICs | p. 499 |
Coaxial Ethernet | p. 501 |
UTP Ethernet (10[superscript x] BaseT) | p. 504 |
Fiber Optic Ethernet | p. 507 |
Token Ring | p. 508 |
Parallel/Serial | p. 509 |
Network Operating Systems | p. 510 |
Network Organization | p. 510 |
Protocols | p. 513 |
Client Software | p. 514 |
Server Software | p. 514 |
Installing and Configuring a Wired Network | p. 514 |
Installing a NIC | p. 515 |
Configuring a Network Client | p. 516 |
Configuring Simple Protocols | p. 516 |
Configuring TCP/IP | p. 518 |
Sharing and Security | p. 524 |
Installing and Configuring a Wireless Network | p. 527 |
Wireless Networking Components | p. 528 |
Wireless Networking Software | p. 528 |
Wireless Network Modes | p. 529 |
Wireless Networking Security | p. 530 |
Speed and Range Issues | p. 532 |
Wireless Networking Standards | p. 532 |
Configuring Wireless Networking | p. 534 |
Connecting to the Internet | p. 539 |
Dial-up | p. 540 |
Digital Subscriber Line (DSL) | p. 546 |
Cable | p. 547 |
LAN | p. 547 |
Wireless | p. 548 |
Satellite | p. 548 |
Troubleshooting Networks | p. 548 |
Verify the Symptom | p. 549 |
When Did It Happen? | p. 550 |
What Has Changed? | p. 550 |
Check the Environment | p. 551 |
Reproducing the Problem | p. 551 |
Isolating the Symptom | p. 552 |
Separating Hardware from Software | p. 552 |
Research | p. 553 |
Make the Fix and Test | p. 553 |
Mike's Four-Layer Model | p. 553 |
Bluetooth | p. 554 |
Chapter 16 Review | p. 556 |
Glossary | p. 565 |
Index | p. 577 |
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