Acknowledgments | p. xxi |
Introduction | p. xxiii |
Get Acquainted with Microsoft Office Outlook 2003 | |
Welcome to Microsoft Office Outlook 2003 | p. 3 |
Navigate the Redesigned Outlook Interface | p. 4 |
Getting Around and Switching Sections | p. 4 |
An Improved E-Mail Reading Experience | p. 5 |
Use Other New Features and Capabilities | p. 6 |
Search Folders (New) | p. 7 |
Quick Flags (New) | p. 10 |
The Research Library (New) | p. 10 |
Junk Mail Filtering (Improved) | p. 10 |
Enhanced Network Performance (Improved) | p. 12 |
Take Advantage of Some Common Keyboard Shortcuts | p. 13 |
Use the Help Systems | p. 15 |
Use the Outlook Help System or Microsoft Office Online | p. 17 |
Use the Office Assistant | p. 19 |
Welcome to Microsoft Office Outlook 2003 | p. 20 |
Get Ready to Dig In | p. 23 |
Understand Your Outlook Environment | p. 24 |
Outlook as a Stand-Alone Program | p. 24 |
Outlook with Microsoft Exchange | p. 25 |
Outlook with Windows SharePoint Services | p. 25 |
Outlook with Business Contact Manager | p. 26 |
Avoid Upgrade Problems | p. 27 |
Additional Steps Required to Upgrade from Internet-Only Versions of Outlook 2000 or Earlier | p. 28 |
Outlook 2003 Does Not Coexist with Earlier Versions | p. 30 |
Incompatibility with Old Versions of Word | p. 30 |
Set Up and Configure Outlook 2003 | p. 31 |
Install Outlook 2003 | p. 32 |
Start Outlook | p. 33 |
Set Up E-Mail Accounts | p. 35 |
Set Up Exchange E-Mail Accounts | p. 37 |
Set Up Internet E-Mail Accounts | p. 37 |
Specify E-Mail Connections | p. 43 |
Decide Where Outlook Stores Your Information | p. 45 |
Work with Your Personal Folders Files | p. 46 |
Move Personal Folders Files | p. 46 |
Communicate Using Outlook 2003 | |
Send and Receive E-Mail | p. 51 |
Navigate the New E-Mail View | p. 52 |
A Three Pane View for Better Usability | p. 53 |
Introducing the New Mail View | p. 54 |
Compose and Send E-Mail Messages | p. 54 |
Compose a New Message | p. 55 |
Add a File Attachment to Your Message | p. 56 |
Send Your Message | p. 57 |
Choose the Editor to Use with E-Mail Messages | p. 58 |
Enhance Your E-Mail with Signatures | p. 60 |
Receive and Reply to E-Mail Messages | p. 63 |
Things to Note When Reading Messages | p. 63 |
Reply to a Message | p. 64 |
Choose a Format for Your Messages | p. 65 |
Setting Outlook's Default Message Format | p. 66 |
Set the Format of a Single Message | p. 67 |
Take Advantage of Desktop Alerts | p. 67 |
Work with Desktop Alerts | p. 68 |
Customize Your Desktop Alerts | p. 68 |
Work with Multiple E-Mail Accounts | p. 69 |
Send Messages with Multiple Accounts | p. 69 |
Receive Messages from Multiple Accounts | p. 71 |
Manage Send/Receive Groups | p. 72 |
Define a New Send/Receive Group | p. 74 |
Tell Outlook Whether It is Online or Offline | p. 76 |
Send and Receive Internet Faxes | p. 77 |
Sign Up with a Fax Service Provider | p. 77 |
Sending an Internet Fax | p. 79 |
Receive an Internet Fax | p. 80 |
Manage Your E-Mail | p. 83 |
Apply Intelligent Grouping to Your Messages | p. 84 |
Select a Grouping Method | p. 85 |
Group Messages by Conversation | p. 85 |
Take Advantage of Quick Flags, AutoComplete, and Info Tags | p. 87 |
Keep Track of Your Messages with Quick Flags | p. 87 |
Work Faster with Outlook's Improved AutoComplete | p. 90 |
Scan Your Inbox with Message Info Tags | p. 92 |
Automate E-Mail Handling with Rules | p. 93 |
Ways to Create a Rule | p. 94 |
Some Rules Tips | p. 97 |
Work with Contacts | p. 101 |
Navigate the New Contacts View | p. 102 |
A Two Pane View for Better Usability | p. 103 |
How to Use the New Contacts View | p. 104 |
Add New Contacts | p. 105 |
Create a New Contact from Scratch | p. 105 |
Create a New Contact from an E-Mail Message | p. 108 |
Include Pictures in Contacts | p. 108 |
Use Your Contacts | p. 109 |
Address Outlook Items to a Contact | p. 110 |
Link Outlook Items and Office Documents to a Contact | p. 110 |
Dial Contact Phone Numbers | p. 112 |
Use vCards with Contacts | p. 112 |
Manage Your Contacts | p. 115 |
Find a Contact | p. 115 |
Deal with Duplicate Contacts | p. 116 |
Use the Address Book and Distribution Lists | p. 119 |
Understand and Use the Address Book | p. 120 |
Use the Address Book | p. 121 |
Create and Use Distribution Lists | p. 128 |
Create and Update Distribution Lists | p. 129 |
Use a Distribution List | p. 132 |
Communicate with Instant Messaging | p. 135 |
Learn about Instant Messaging | p. 137 |
Use Windows Messenger with Outlook | p. 138 |
Set Up Windows Messenger | p. 138 |
Get a .NET Passport | p. 140 |
Enable Instant Messaging in Outlook | p. 141 |
Add Instant Messaging Contacts | p. 142 |
Send and Receive Instant Messages | p. 143 |
Set Your Windows Messenger Status | p. 148 |
Enter the World of Newsgroups | p. 151 |
Learn about Newsgroups | p. 152 |
Use Outlook Express as Outlook's Newsreader | p. 154 |
Configure Outlook to Use Outlook Express | p. 154 |
Meet Outlook Express | p. 155 |
Set Up a Newsgroup Account | p. 156 |
View a List of the Available Newsgroups | p. 157 |
Subscribe to a Newsgroup | p. 159 |
Read Newsgroup Messages | p. 160 |
Reply to Newsgroup Messages | p. 164 |
Compose and Post New Newsgroup Messages | p. 165 |
Organize Your Newsgroup Messages | p. 166 |
Manage your Personal Information | |
Stay on Schedule with Calendar | p. 171 |
Navigate the New Calendar View | p. 172 |
Use the Calendar | p. 175 |
Add Activities to the Calendar | p. 177 |
Change Your Schedule | p. 185 |
View and Color-Code Your Activities | p. 187 |
Send Internet Meeting Requests | p. 190 |
Take Advantage of the TaskPad | p. 190 |
Set Calendar Options | p. 192 |
Make Your Free/Busy Information Available Online | p. 192 |
Use the Microsoft Office Internet Free/Busy Service | p. 193 |
Use an Internet or Intranet Site | p. 196 |
Get Everything Done with Tasks | p. 201 |
Navigate the New Tasks View | p. 202 |
A Two-Pane View for Better Usability | p. 202 |
Create Tasks, Assign Tasks, and Receive Task Assignments | p. 203 |
Create a Task | p. 204 |
Assign a Task | p. 205 |
Receive Task Assignments | p. 207 |
Work with Recurring Tasks | p. 208 |
Track Tasks | p. 211 |
Gather Stray Information with Notes and Shortcuts | p. 215 |
Navigate the New Notes View | p. 216 |
Work with Notes | p. 218 |
Create a Note | p. 218 |
View or Edit a Note | p. 219 |
Change the Look of a Note | p. 219 |
Change Notes' Default Settings | p. 219 |
Change the Color of the Current Note | p. 220 |
Show the Time and Date in New and Existing Notes | p. 221 |
Navigate the Shortcuts Pane | p. 221 |
Work with Shortcuts and Shortcut Groups | p. 223 |
Create a Shortcut | p. 223 |
Remove a Shortcut | p. 224 |
Move a Shortcut to Another Shortcut Group | p. 224 |
Create a Shortcut Group | p. 225 |
Rename or Remove a Shortcut Group | p. 225 |
Change the Order of Shortcut Groups | p. 225 |
Track What You've Done with Journal | p. 227 |
Navigate the New Journal View | p. 228 |
Work with Journal | p. 229 |
Set Journal Tracking Options | p. 230 |
Add the Journal Button to the Navigation Pane | p. 231 |
Manually Record Items and Files | p. 231 |
Open and Modify Journal Entries | p. 233 |
See the Journal Entries Related to a Particular Contact | p. 233 |
Customize and Manage Outlook 2003 | |
Take Advantage of Search Folders | p. 237 |
Understand Search Folders | p. 238 |
Use the Default Search Folders | p. 240 |
Use the Unread Mail Folder | p. 240 |
Use the For Follow Up Folder | p. 241 |
Use the Large Mail Folder | p. 242 |
Create Your Own Search Folders | p. 243 |
Start from a Predefined Search Folder | p. 244 |
Create a Custom Search Folder | p. 245 |
Save Searches as Search Folders | p. 247 |
Create a Custom Search Folder from Find Results | p. 247 |
Create a Custom Search Folder from Advanced Find Results | p. 248 |
Customize a Search Folder | p. 249 |
Customize the Outlook 2003 User Interface | p. 251 |
Use and Customize Outlook Today | p. 252 |
Switch to Outlook Today | p. 252 |
Customize Outlook Today | p. 254 |
Customize Menus and Toolbars | p. 256 |
Change the Way Outlook Reconfigures Its Menus and Toolbars | p. 257 |
Choose Which Toolbars Appear | p. 258 |
Add Items to Menus and Toolbars | p. 258 |
Animate Outlook Menus | p. 261 |
Customize the Navigation Pane | p. 262 |
Add or Remove Buttons | p. 263 |
Change the Order of Buttons | p. 263 |
Show or Hide Current View | p. 264 |
Show or Hide the Entire Navigation Pane | p. 264 |
Create Custom Views and Print Styles | p. 267 |
Customize Views | p. 268 |
Change the Information That Appears in an Existing View | p. 268 |
Create Custom Views | p. 274 |
Customize Print Styles | p. 278 |
Modify an Existing Print Style | p. 279 |
Create a New Print Style | p. 281 |
Delete or Reset a Print Style | p. 281 |
Search for, Manage, and Archive Items | p. 283 |
Search for Items | p. 284 |
Use Find for Simple Searches | p. 284 |
Use Advanced Find for Serious Searching | p. 287 |
Learn Ways to Manage Items | p. 290 |
Create Folders to Manage Items | p. 291 |
Learn Ways to Archive Items | p. 292 |
Archive Items Automatically | p. 293 |
Come Up with an Item Management and Archiving Strategy | p. 297 |
Decide on an Archiving Strategy | p. 297 |
Attend to Your Security | p. 301 |
Deal with Junk E-Mail | p. 302 |
Use the Enhanced Junk E-Mail Filter | p. 303 |
Block and Unblock External HTML Content | p. 306 |
Apply Parental Controls to the Research Library | p. 310 |
Improve Security with Digital Certificates | p. 311 |
Get a Digital Certificate When Microsoft Exchange Is Not Involved | p. 312 |
Configure Outlook to Use Your Digital Certificate | p. 312 |
Deal with Attachments | p. 317 |
How Outlook Protects You Against Bad Attachments | p. 317 |
Working Around Attachment Blocking | p. 319 |
Avoid Macro Viruses | p. 319 |
To Change Outlook's Macro Security Level | p. 320 |
Go Further with Outlook 2003 | |
Take Advantage of the Research Pane | p. 325 |
Understand the Research Pane | p. 326 |
What's So Great about the Research Library? | p. 326 |
What Services Are Available? | p. 327 |
Use the Research Pane | p. 329 |
Research a Single Word | p. 329 |
Research Phrases | p. 331 |
Use the Thesaurus | p. 332 |
Use the Encarta Encyclopedia or Other Sites | p. 332 |
Reuse Search Results | p. 332 |
Configure the Research Pane | p. 332 |
Examine Research Service Properties | p. 333 |
Add, Update, or Remove Research Services | p. 333 |
Apply Parental Controls | p. 334 |
Use Handwriting with Outlook 2003 | p. 337 |
Understand How Handwriting Works with Outlook | p. 338 |
Understand Handwriting Recognition with Outlook | p. 339 |
Understand Using Ink with Outlook | p. 342 |
Use Handwriting Recognition with Outlook | p. 342 |
To Set Up the Language Bar, Writing Pad, and Write Anywhere | p. 344 |
To Make the Language Bar Appear | p. 346 |
Apply Handwriting Recognition with the Writing Pad | p. 347 |
Apply Handwriting Recognition with Write Anywhere | p. 348 |
Use Ink with Outlook | p. 348 |
Speak to Outlook | p. 351 |
Understand How Speech Recognition Works with Outlook | p. 352 |
Use Speech Recognition with Outlook | p. 352 |
Install Speech Recognition | p. 355 |
Work in Dictation Mode | p. 361 |
Correct Speech Recognition Errors | p. 362 |
Add Words to the Speech Recognition Dictionary | p. 363 |
Work in Voice Command Mode | p. 363 |
Create and Use Additional Speech Recognition User Profiles | p. 364 |
Work Smarter with Business Contact Manager | p. 367 |
Understand the Reasons for Business Contact Manager | p. 368 |
Install Business Contact Manager | p. 369 |
Use Outlook with Business Contact Manager | p. 370 |
Create a Business Contact Manager Account | p. 372 |
Create a Business Contact | p. 372 |
Create an Opportunity | p. 374 |
Import Business Data | p. 376 |
Link History Items to Accounts, Business Contacts, or Opportunities | p. 376 |
Generate Reports | p. 378 |
Work with Exchange Server and Windows SharePoint Team Services | p. 381 |
Use Outlook with Exchange Server | p. 382 |
Set up an E-Mail Account on Exchange Server | p. 383 |
Use Cached Exchange Mode | p. 385 |
Use Outlook with Windows SharePoint Team Services | p. 386 |
Join the Team Web Site | p. 389 |
Link Events from a Team Web Site to the Outlook Calendar Pane | p. 389 |
View a Team Web Site's Events List and an Outlook Calendar Simultaneously | p. 391 |
Link Contacts from a Team Web Site to the Outlook Contacts Pane | p. 391 |
Import Contacts from Your Address Book to a Team Web Site | p. 393 |
Maintain Outlook for Best Performance | p. 395 |
Maintain Your Data Files | p. 396 |
Repair Your Personal Folders File | p. 397 |
Compact Your Personal Folders File | p. 399 |
Back Up Your Personal Folders File | p. 402 |
Do Some General Housekeeping | p. 402 |
Retrieve Deleted Items | p. 404 |
Empty the Deleted Items Folder | p. 404 |
Empty the Sent Items Folder | p. 406 |
Consider Removing Attachments | p. 407 |
Use Outlook with Other Applications | p. 409 |
Share Information Between Outlook and Other Office System Applications | p. 410 |
Cut and Paste Information | p. 410 |
Drag and Drop Information | p. 411 |
Collect Information to Paste into Office System Applications | p. 411 |
Link or Embed Office System Documents in Outlook Items | p. 413 |
Smart Tags Mean Smart Interactions Between Applications | p. 413 |
Activate Smart Tags in an Office System Application | p. 415 |
Learn More Ways to Send Office System Documents | p. 416 |
Use the Mail Recipient Option | p. 417 |
Use the Mail Recipient For Review Option | p. 418 |
Use the Routing Recipient Option | p. 419 |
Outlook 2003 Keyboard Shortcuts | p. 421 |
Help System Keyboard Shortcuts | p. 422 |
Help Pane Keyboard Shortcuts | p. 422 |
Help Window Keyboard Shortcuts | p. 422 |
General Menu and Toolbar Keyboard Shortcuts | p. 423 |
Basic Outlook Navigation Keyboard Shortcuts | p. 423 |
Item and File Keyboard Shortcuts | p. 424 |
Item and File Creation Keyboard Shortcuts | p. 425 |
Other Item and File Keyboard Shortcuts | p. 425 |
Keyboard Shortcuts for Working with E-Mail | p. 426 |
Keyboard Shortcuts for Working with Appointments and Tasks | p. 427 |
Keyboard Shortcuts for Working with Contacts | p. 427 |
Keyboard Shortcuts for Working with Tasks | p. 427 |
Keyboard Shortcuts for Formatting Text | p. 427 |
Keyboard Shortcuts for Working with Views | p. 428 |
Keyboard Shortcuts for Working in a Table View | p. 428 |
Keyboard Shortcuts for Working in the Day/Week/ Month Views | p. 429 |
Keyboard Shortcuts for Address Card Views | p. 430 |
Index | p. 431 |
Table of Contents provided by Ingram. All Rights Reserved. |