| Acknowledgments | p. xv |
| Introduction | p. xvii |
| Introduction to Installing, Configuring, and Administering Windows 2000 Professional | p. 1 |
| Exploring the Microsoft Management Console | p. 2 |
| Using Control Panel | p. 6 |
| Using Device Manager | p. 9 |
| Viewing the Windows 2000 Registry | p. 11 |
| Performing an Attended Installation of Windows 2000 Professional | p. 23 |
| Using the Readiness Analyzer Before Upgrading to Windows 2000 | p. 25 |
| Upgrading to Windows 2000 Professional | p. 29 |
| Installing Service Packs | p. 33 |
| Troubleshooting a Failed Windows 2000 Installation | p. 36 |
| Performing an Unattended Installation of Windows 2000 Professional | p. 47 |
| Using Setup Manager and Sysprep | p. 48 |
| Using Sysprep to Prepare a Master Image | p. 57 |
| Installing a Sysprep Image | p. 59 |
| Implementing and Conducting Administration of Resources | p. 71 |
| Using NTFS Permissions to Control Access to Files and Folders | p. 72 |
| Managing Shares | p. 79 |
| Installing IIS and Connecting to an FTP Server | p. 81 |
| Implementing Printing and File Systems | p. 95 |
| Installing and Sharing a Local Printer | p. 96 |
| Managing Permissions for a Printer | p. 99 |
| Testing Printer Permissions | p. 102 |
| Creating a Volume and Converting from FAT to NTFS | p. 104 |
| Implementing, Managing, and Troubleshooting Disks and Displays | p. 121 |
| Using and Understanding Disk Management | p. 122 |
| Managing CD-ROM Drives | p. 129 |
| Using Disk Cleanup | p. 131 |
| Troubleshooting Disks: Removing a Boot Sector Virus | p. 134 |
| Troubleshooting Video: Starting Up in VGA Mode | p. 137 |
| Implementing, Managing, and Troubleshooting Hardware Devices and Drives | p. 151 |
| Configuring Power Management for Mobile Computers | p. 152 |
| Locating the Offline Cache Files | p. 156 |
| Troubleshooting a Network Card with Device Manager | p. 159 |
| Installing a USB Device | p. 164 |
| Monitoring and Optimizing System Performance and Reliability | p. 175 |
| Configuring the Start Menu | p. 176 |
| Managing and Troubleshooting Driver Signing | p. 181 |
| Monitoring Network and Disk Performance | p. 185 |
| Exploring Safe Mode | p. 187 |
| Configuring and Troubleshooting User Profiles and the Desktop Environment | p. 201 |
| Creating a Custom Default Profile | p. 202 |
| Troubleshooting a Corrupt Profile | p. 206 |
| Controlling the Desktop with Group Policy Settings | p. 210 |
| Adding a Program to the Quick Launch Bar | p. 214 |
| Configuring Accessibility Options | p. 216 |
| Configuring Multi-language Support and Using Windows Installer | p. 229 |
| Removing Multiple Language Support | p. 230 |
| Examining Windows Installer Files | p. 232 |
| Testing a New Windows Installer Package | p. 235 |
| Removing an Application | p. 237 |
| Installing the Windows 2000 Support Tools | p. 239 |
| Implementing, Managing, and Troubleshooting Network Protocols and Services | p. 249 |
| Using Pathping to Find an Internet Bottleneck | p. 250 |
| Using Nslookup to Troubleshoot DNS Problems | p. 253 |
| Using Netdiag | p. 257 |
| Configuring Incoming and Outgoing VPN Connections | p. 260 |
| Implementing, Monitoring, and Troubleshooting Security and User Accounts | p. 275 |
| Testing Account Security Policies | p. 276 |
| Enabling and Testing the Account Lockout Policy | p. 280 |
| Exploring User Rights Assignment | p. 285 |
| Applying and Testing Auditing | p. 288 |
| Disabling EFS (Encrypting File System) | p. 291 |
| Index | p. 303 |
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