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Freedom Economy Gaining the MCommerce Edge in the Era of the Wireless Internet

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ISBN-10: 0072133678

ISBN-13: 9780072133677

Edition: 2001

Authors: Peter Keen, Ron Mackintosh

List price: $29.99
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This text offers advice for managing businesses in this era of wireless tools, technologies, and applications. It provides a practical roadmap for the rewards that wireless technology offers, and explains the current reality of wireless commerce.
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Book details

List price: $29.99
Copyright year: 2001
Publisher: McGraw-Hill Osborne
Publication date: 6/26/2001
Binding: Hardcover
Pages: 259
Size: 6.00" wide x 9.00" long x 1.00" tall
Weight: 1.188
Language: English

Peter Keen has served on the faculties of Harvard, MIT and Stanford with Visiting Professorships at leading business schools in Mexico, Singapore, Sweden and the Netherlands. He is the author of over thirty books that address the management dialogs needed to turn the opportunities of new technology into practical innovation. He has been an adviser on a long-term basis to top executives across the world. He continues to be ranked as an international thought leader in a range of surveys of consultants, researchers and educators.Ronald Williams held management positions in IBM in sales, marketing and consulting. His primary role was to lead the development of sales strategies for new…    

Forewordp. ix
Acknowledgmentsp. xi
The M-commerce [R]evolutionp. 1
M-commerce: New Freedoms and New Valuep. 3
The Potential of M-commerce and the Reality Todayp. 12
The Business Management Agenda: The Demand Side Search for Valuep. 19
The M-commerce Technology Enablersp. 21
Conclusion: A Road Map to Gaining the M-commerce Edgep. 24
M-commerce and the Evolution of the Freedom Economyp. 25
Inventing the Customerp. 30
Conclusionp. 46
M-commerce Technology Innovation: Faster than Internet Time and Even More Chaoticp. 49
Making Sense of the Technologyp. 52
The State of the Wireless World of M-commerce Enablersp. 71
The International Freedom Economy: M-commerce and Global Innovationp. 73
The International Competitive Picturep. 85
M-commerce Myopiap. 93
M-commerce in Actionp. 95
The Search for M-commerce Valuep. 97
The Search for Valuep. 102
M-commerce Relationships: Designing the Customer Experiencep. 115
Safetyp. 122
Location Responsivenessp. 125
Moment of Valuep. 126
The Relationship Imperative and Death of the Transaction Economyp. 130
Designing the Customer Experiencep. 136
Logistics: From Mobile Warehouse to Intelligent Assetp. 139
Have Technology, Will Travelp. 145
The M-commerce Logistics Opportunity Agendap. 157
Making Intellectual Capital Real: Down with Knowledge Management, Up with Mobile Knowledge Mobilizationp. 161
Knowledge Mobilization in Action: Application and Technologyp. 166
Freedom Now! The Scale of the Knowledge Mobilization Opportunityp. 175
From Idea to Results: The Management Agendap. 183
Behind the Scenes: The Dark Side of M-commercep. 185
Privacyp. 186
Securityp. 194
Reliabilityp. 197
Place Your Bets: Building M-commerce Beachheadsp. 203
Invent the Freedomsp. 207
Ensure Practicalityp. 208
Select the Technology Enablers and Toolsp. 211
Define the Beachheadsp. 215
Venture Managementp. 218
Conclusion: From Opportunity to Deliveryp. 221
Afterword: Profiting Through M-commerce in the Freedom Economyp. 223
Notesp. 225
Bibliographyp. 239
Indexp. 247
Table of Contents provided by Syndetics. All Rights Reserved.