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Skills for New Managers:

ISBN-10: 0071827145
ISBN-13: 9780071827140
Edition: 2013
Authors: Morey Stettner
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Description: The fundamentals of exceptional managementSkills for New Managers, Second Edition, covers the essential areas of new management like hiring new employees by asking the right questions, delegating work efficiently, dealing with the stress,  More...

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Book details

List price: $17.00
Copyright year: 2013
Publisher: McGraw-Hill
Binding: Paperback
Size: 5.75" wide x 9.00" long x 0.50" tall
Weight: 0.682
Language: English

The fundamentals of exceptional managementSkills for New Managers, Second Edition, covers the essential areas of new management like hiring new employees by asking the right questions, delegating work efficiently, dealing with the stress, communicating effectively, and developing mentoring, leadership, and coaching skills.Written specifically for today’s busy manager, Briefcase Books feature eye-catching icons, checklists, and sidebars to guide managers step by step through everyday workplace situations.Morey Stettner is a business writer, communication consultant and the author of four business books. He has written more than 700 articles for Investor's Business Daily and currently writes for IBD's "Managing for Success" page.

Introduction
The Perfect New Manager
Who's Your Model?
Rating Your Leadership
Drafting Your Own "Management Credo"
Paying the Price of Success
"Use" Your Employees-Without Making Them Feel Used
Testing Your Assumptions
New Manager's Checklist for Chapter 1
Piercing Six Myths of Management
You Must Call All the Shots
You Can't Trust Anyone
You Must Remain Objective at All Times
You Must Defend Your Staff
You Cannot Back Down
You're the Best Teacher
New Manager's Checklist for Chapter 2
Building Momentum in a New Job
Consistency Counts
Love at First Sight?
Score a Quick Win
Unclog "Input Channels"
Are You Ready for Anything?
New Manager's Checklist for Chapter 3
Managing to Listen
Tapping the Power of Silence
What's to Learn?
The Three Steps of Listening
Fighting Off the Defensive Reflex
How's Your Body Language?
New Manager's Checklist for Chapter 4
Speaking Like a Leader
A Voice That Roars
Packaging Your Points
Pruning the Deadwood
Asking the Right Questions
Make Your Words Sink In
New Manager's Checklist for Chapter 5
The Art of Motivation
Press the Right Buttons
Moving Beyond Money
Knowledge: The Ultimate Motivator
Motivating the "Unmotivatable"
New Manager's Checklist for Chapter 6
Dishing Out Criticism
Focus on Performance, Not Personality
Express Criticism as a Question
Connect Past to Future
Avoid Criticism That Bites Back
New Manager's Checklist for Chapter 7
Discipline That Pays Off
What's at Stake?
Disciplining the Uncooperative Pest
How to Play Referee
When to "Write Up" an Employee
Getting Personal
Discipline That Sticks
New Manager's Checklist for Chapter 8
The Organized Manager
Are You Running on Time?
Maximizing Each Hour
Invest in the Future
Banishing Time Wasters
Showcasing Your Organizational Skills
Making Meetings Work
New Manager's Checklist for Chapter 9
Delegating the Right Way
Loosening Your Grip
Giving Good Directions
Choosing with Care
Managing a Breakdown
Bottom-Up Delegation
New Manager's Checklist for Chapter 10
Managing the Boss
Upward Communication Traps
Caught in the Middle
Pick the Right Personality
The Magic of "Underpromise/Overdeliver"
Giving Progress Reports
New Manager's Checklist for Chapter 11
Cultivating a Network
Maximize Social Media
Enliven Your Presence
Make the First Minute Count
Tracking Your Progress
Who Knows About You?
Fighting Off Fears
Mingling with Outsiders
New Manager's Checklist for Chapter 12
Leading Teams to Triumph
Manage Your Message
Give Everyone Equal Attention
Confront Conflict Head-On
The Truth About Brainstorming
Know What You Don't Know
New Manager's Checklist for Chapter 13
Five Tests Every Manager Faces
Managing Contract Workers
Supervising People You Can't See
Managing Peers
Spying on Workers
Combating Workplace Violence
New Manager's Checklist for Chapter 14
Index

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