Effective Coaching

ISBN-10: 0071771115
ISBN-13: 9780071771115
Edition: 2nd 2012
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Book details

List price: $20.00
Edition: 2nd
Copyright year: 2012
Publisher: McGraw-Hill Companies, The
Publication date: 8/17/2011
Binding: Paperback
Pages: 240
Size: 6.00" wide x 9.00" long x 0.75" tall
Weight: 0.704
Language: English

Marshall Cook is a professor in the Division of Continuing Studies at the University of Wisconsin-Madison. He is the author of nearly a dozen books, including Effective Coaching and Time Management.

Laura Hodges Poole is a Christian writer with dozens of articles, devotions, and short stories in publication. She is a 2014 American Christian Fiction Writers Genesis semi-finalist and a 2012 Romance Writers of America Emily finalist (second place) in Christian fiction. Laura is also an Associate Editor with Christian Devotions ministry and a member of the Christian PEN. She freelances as a ghostwriter/collaborator. Her passion is encouraging others in their Christian walk through her blog, "A Word of Encouragement." She may be contacted at laurapoole565@gmail.com. Follow her on Twitter @ Laura_Poole. Her upcoming devotional, "While I'm Waiting," will release in January 2015.

Preface
About the Authors
The Goals of Good Coaching
Why Should a Manager Be a Coach?
Are You Tapping Your Most Valuable Resource?
Accessibility
The Benefits of Good Coaching
Meanwhile, Back at the Publishing Group
The Coach's Checklist for Chapter 1
The Attributes of a Good Coach
Coaching: Definitions and Distinctions
Characteristics of a Good Coach
Translating Attitudes into Actions
The Coach's Checklist for Chapter 2
What Do Your Players Want?
Looking Beyond the Paycheck
Three Drives That Motivate Your Staff
Strategies for Motivational Coaching
The Coach's Checklist for Chapter 3
The Signs of Good Coaching
Body Language
"Speaking" Body Language
The Elements of a Good Coaching Session
The Coach's Checklist for Chapter 4
Asking Good Questions
Why Ask Questions?
The Qualities of Effective Coaching Questions
Seven Major Types of Questions
Three Techniques for Asking Questions
The Coach's Checklist for Chapter 5
Powerful Listening
Three Levels of Listening
Seven Keys to Effective Listening
Moving Beyond Listening
The Coach's Checklist for Chapter 6
Creating Solutions Through Coaching
Six Steps to Effective Problem Solving
Solution-Focused Coaching
Degrees of Difficulty
The Coach's Checklist for Chapter 7
The Coach as Trainer
Guidelines for the Coach as Trainer
Before, During, and After Training
What Kind of Trainer Are You?
Four Stages of Learning
The Learner's Point of View
An Ideal Training Session
How Will You Know If It Worked?
The Coach's Checklist for Chapter 8
The Coach as Mentor
Types of Mentoring
Effective Mentoring
Mentoring to Define the Work
Mentoring to Motivate
Respecting the Boundaries of Mentoring
The Coach's Checklist for Chapter 9
The Coach as Corrector
Make It an Encounter, Not a Confrontation
Positive Specific Action
Define Consequences Clearly
Build on the Possible
Look to the Future
Performance Killers
The Coach's Checklist for Chapter 10
Coaching Trouble Spots
Lack of Authentic Purpose
Anxiety (Yours)
Fear/Distrust (Theirs)
Resistance to Change
Lack of Coaching Skills
Language Barriers
Coaching Obstacles
The Coach's Checklist for Chapter 11
Steps to Effective Coaching
Build Rapport
Identify the Issue or Goal
Create Vision
Brainstorm Approaches
Establish an Action Plan
Commitment and Accountability
Acknowledgment
Follow-Up
The Coach's Checklist for Chapter 12
Once More, with Feedback
Elements of Effective Feedback
Before You Deliver Feedback
Delivering Bad News
Feedback on Your Feedback
The Coach's Checklist for Chapter 13
Coaching and Rewards
Tangible Rewards
Symbolic Rewards
Intangible Rewards
Rules of Rewarding
The Coach as a Cheerleader
The Coach's Checklist for Chapter 14
Principles of Good Coaching (and Good Living)
The Principle of Getting Started
The Illusion of Control
The Principle of Decisions
The Principle of Change
The Principle of Time
The Principle of Questions
The Principle of Mistakes
The Principle of Anger
The Illusion of Objectivity
The Principle of the Big Picture
The Principle of Fear
The Principle of Role Modeling
The Principle of Life
The Coach's Checklist for Chapter 15
Index

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